1

Library Customer Service Assistant Jobs in Alaska

Food Service Assistant

Juneau, AK · On-site

$16 - $20.25/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Showing results 21-40

Library Customer Service Assistant information

See Alaska salary details

$12

$21

$30

How much do library customer service assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for library customer service assistant in Alaska is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.62 per hour, depending on experience, location, and employer.

What qualifications do you need for a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Good communication skills, basic computer literacy, and a friendly attitude are important; some positions may require familiarity with library management systems or customer service experience.

How to get hired as a library customer service assistant?

To get hired as a library customer service assistant, applicants should typically have a high school diploma or equivalent, demonstrate strong communication and customer service skills, and be familiar with library systems or cataloging software. Volunteering or prior experience in customer service can improve chances, and some positions may require background checks or training on library policies. Applying through the library’s official website or in person and highlighting relevant skills in the application can increase employment prospects.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.
What are popular job titles related to Library Customer Service Assistant jobs in Alaska? For Library Customer Service Assistant jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Library Customer Service Assistant jobs in Alaska look for? The top searched job categories for Library Customer Service Assistant jobs in Alaska are:
What cities in Alaska are hiring for Library Customer Service Assistant jobs? Cities in Alaska with the most Library Customer Service Assistant job openings:
Infographic showing various Library Customer Service Assistant job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,856 per year, or $21.6 per hour.

Library Outreach Coordinator

Ilisagvik College

Barrow, AK • On-site

$40.22/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 28 days ago


Job description

REPORTS TO: Director of Library Services
WORK SCHEDULE: Tuesday through Saturday 8:30am - 5:00pm
COMPENSATION: $40.22/hour + DOE + Benefits, Non-Exempt Regular Full-Time Position
CLOSING DATE: Until Filled
Ilisagvik College is rooted in the ancestral homeland of the Iñupiat. As an institution, we are "Unapologetically Iñupiaq." This means exercising the sovereign inherent freedom to educate our community through and supported by our Iñupiaq worldview, values, knowledge, and protocols. The Iñupiaq way of life is woven into our curriculum, programs, activities, and daily interactions within Ilisagvik College and our community partners.
SUMMARY OF POSITION:
Under the supervision of the Director of Library Services, the Library Outreach and Program Coordinator will plan, develop, and facilitate programming and outreach services to youth and adult populations that best reflect the community, cultural diversity and needs of our community.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Oversee and maintain current library programs such as Summer Reading, weekly Storytimes, Crafternoon, and other programs as assigned. Plan, develop, organize and implement new library programs for children's, teens, family and Ilisagvik students, staff and faculty. Collaborate with community partners for programs and outreach.
  • Build relationships and collaborate with schools, community organizations, government agencies, and other groups to provide library outreach programs and services that meet community needs.
  • Works with Iḷisaġvik marketing department to develop marketing materials to support programming needs.
  • Collaborate with Iḷisaġvik College's Community Outreach Coordinator/Manager and Director of Indigenization on outreach programming needs.
  • Manage program budgets, collect and compile statistics for library programs and events, prepare reports, and keep records of activities.
  • Oversee and coordinate library facility room requests and maintain room reservation Outlook Calendar.
  • Assist in staffing the front desk and maintain library circulation activities which include: checking in and out patron library materials, assisting patrons with basic reference questions, answering the telephone, periodical check-ins, and check library e-mail, shelve library materials and maintain orderliness of collections, etc.
  • Assist with various library projects, which may include: inventory, weeding, sorting donations, patron account updates, etc.
  • Assist with collection development and maintenance including selection, acquisition and de-selection of library materials.
  • Assist the Copy Cataloger in processing incoming and out-going Alaska Library Catalog holds, and local processing of library materials as needed.
  • Engage in professional development training and library conferences, as requested.
  • Complies with College policies, procedures and administrative directives, as well as state, federal, and local laws, regulations, and ordinances.
  • Performs other related duties as required.

KNOWLEDGE/SKILLS/ABILITIES:
  • Available to work Tuesday Through Saturday and one or more evenings per week.
  • Excellent oral, written, interpersonal communication skills, public speaking skills as well as customer service skills.
  • Demonstrated skills and experience in project management, problem and data analysis, and planning; skills and experience in devising innovative solutions to complex problems.
  • Demonstrated ability to interact effectively in a multicultural environment, including working with various organizations and community partners.
  • Demonstrated experience working with children, teens and adults.
  • Demonstrated experience and knowledge of computer applications such as word processing, spreadsheet, PowerPoint, and internet research skills.
  • Demonstrated ability to interact effectively in a multicultural environment.
  • Demonstrated stable employment history.
  • Demonstrated ability to maintain confidentiality.
  • Ability to pass a pre-employment background check.
  • Demonstrated knowledge in one or more of the following areas: post-secondary educational systems, North Slope Borough [NSB] institutions and organizations; Iñupiat culture, language, values, and traditions.
  • Ability to interpret and represent North Slope community values, customs, and beliefs for the College.
  • Ability to interpret and represent College actions and western institutions to the North Slope community.
  • Ability to support Iḷisaġvik College and Tuzzy Consortium Library's missions.

EDUCATION/CERTIFICATES/EXPERIENCE [Required]:
  • Associate's degree or equivalent.
  • Demonstrated experience working with children, teens and adults.
  • One year or more experience on program/project management, community engagement, or outreach.

EDUCATION/CERTIFICATES/TRAINING [Preferred]:
  • Bachelor's degree or equivalent.
  • One year or more of library work experience.
  • One year or more of experience working with children, teens and adults.
  • Valid driver's license.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand, walk, use hands to finger, handle or feel objects, tools, controls, and reach with hands and arms. The employee is frequently required to stoop, kneel, crouch, or crawl and talk and hear; The employee is occasionally required to climb or balance, and may occasionally drive a vehicle. The employee must be able to lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
ENVIRONMENTAL CONDITIONS: The environmental conditions described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and the employee is regularly required to work indoors with a usually moderate noise level in the work environment.
BENEFITS:
Leave - 16 paid holidays and up to 36 days of paid leave
Retirement - Ilisagvik College is a public employer whose employees contribute to the State of Alaska, Public Employees Retirement System.
Health Insurance - Ilisagvik College is self-insured and Meritain Health is the health insurance third party administrator. Ilisagvik College offers health insurance to our employees with a no cost premium, and $50/pay period for each additional dependent and a low cost annual deductible of $200 for employee only and $600 for family.
Life Insurance - Ilisagvik College offers Life Insurance and Accidental Death & Dismemberment coverage through Guardian Life to employees at no cost to the employee in the amount of $100,000/per benefit.
Additional supplemental or voluntary retirement, life insurance, disability benefits offered.
If any questions, please contact jobs@ilisagvik.edu
Ilisagvik College is a Drug Free Workplace and Equal Opportunity Employer