Anticipated Start Date: September 8, 2026
Hours: Scheduled 8 to 10 hours a week, plus an opportunity to substitute for additional hours after training is complete. Hours may be scheduled between 7:30 am and midnight weekdays, Saturdays between 1:00 pm and 5:00 pm, and Sundays between 6:00 pm and 11:00 pm.
CWS Library Staff support and assist the Senior Library Staff in the performance of regular library duties.
Supervisor Name
Kathleen McBride
Supervisor Title
Library Operations Manager
Minimum Qualifications:
- Support and Model the policies and standards of Crown College as stated in the Student Handbook and Crown Community Covenant.
- Evidence of Christian character and a commitment to encourage others toward Christ-likeness.
- Must be in good standing with the college.
Responsibilities:
- Circulation:
- Process loans, returns, in-house book counts, renewals, fines, etc.
- Retrieve material from book drops and in-house carts, sensitize and desensitize books, and place material in call number order.
- Stack responsibilities: accurately shelve returned material, shelf-read to ensure proper order of books, organize and dust shelves, shift books where space is needed, etc.
- Customer service:
- Assist patrons at the InfoDesk
- Understand and communicate circulation policies
- Assist patrons with basic questions and location of material,
- Refer reference questions to senior staff,
- Assist patrons with library equipment,
- Report unresolved computer and printer issues to IT via help tickets or phone calls,
- Properly answer incoming phone calls,
- Handle payment of fines and book sale purchases,
- Advise patrons 15 minutes before library closings, etc.
- Other regular tasks:
- Open and close the library,
- Maintain general order by picking up trash, dusting, vacuuming small areas, wiping down surfaces, pushing in chairs, cleaning white boards, filling the printer with paper, running errands, and other duties as needed.
- Special projects:
- Process new material, withdraw material, data entry, digitization of archives, etc.
Required Knowledge, Skills, and Abilities:
- High attention to detail and accuracy in completing tasks.
- Proficiency with basic computer applications, including email and word processing.
- Effective verbal and written communication skills.
- Interpersonal skills.
- Strong customer service orientation with a friendly and helpful demeanor.,Maintain confidentiality regarding private student information.
- Demonstrated dependability and punctuality.
- Ability to manage time effectively and balance multiple responsibilities.
- Ability to understand and follow written and verbal instructions.
- Ability to work collaboratively and respectfully as part of a team.
- Strong problem-solving skills and ability to respond appropriately to unexpected situations.
- Professional demeanor, including appropriate appearance and conduct in the workplace.
- Physical ability to stand, walk, lift, and carry items up to 25 lbs. for extended periods.
- Willingness to work a flexible schedule, including evenings or weekends as needed.
Physical Demands:
- Ability to move about campus and within work areas as required.
- Ability to remain in a stationary position for extended periods while performing job duties.
- Physically able to fulfill duties. ,Ability to lift, carry, push, or pull items weighing up to 25 lbs.
- Ability to bend, stoop, reach, and perform repetitive motions as part of regular tasks.
- Ability to operate necessary equipment or tools safely in assigned work areas.
Preferred Qualifications:
This position involves 8 weeks of preliminary training, followed by progressive staff development. As such, we seek to hire student workers who desire to continue their employment in the library throughout their time at Crown.