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Liberty University Call Center Jobs (NOW HIRING)

MMC Group

Supervisor - Call Center

Manhattan, NY

$36K - $42K/yr

We are looking for a stellar Call Center Supervisor to oversee Tier 1 and Tier 2 Representitaves ... Associate's or Bachelor's degree from an accredited college or university * A minimum of one year ...

MedStar Health

Supervisor Call Center

Washington, DC · On-site

$49K - $87K/yr

About the Job Our call center has a leadership opportunity located at MedStar Georgetown University Hospital. This role is responsible for overseeing Call Center operations at MedStar Health ...

New

Liberty University

Military Affairs Contact Center Agent I

$16.75 - $22.50/hr

... Liberty University and its subsidiaries to a wide variety of individuals and groups. Performs other duties as assigned SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS AND CREDENTIALS Education and ...

Liberty University

Military Affairs Contact Center Agent I

$16.75 - $22.50/hr

... Liberty University and its subsidiaries to a wide variety of individuals and groups. Performs other duties as assigned SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS AND CREDENTIALS Education and ...

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All JobsLiberty University Call Center Jobs

Liberty University Call Center information

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How much do liberty university call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for liberty university call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative at Liberty University?

To thrive as a Call Center Representative at Liberty University, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and university-specific databases is typically required. Excellent listening skills, patience, and a customer-focused attitude help representatives build rapport and resolve inquiries efficiently. These skills are crucial for providing accurate information, ensuring student satisfaction, and supporting the university's reputation.

What are the most common challenges faced by call center representatives at Liberty University, and how can new hires prepare for them?

One of the main challenges for call center representatives at Liberty University is managing a high volume of inquiries while maintaining a positive and helpful attitude. New hires may need to quickly adapt to handling diverse questions from students, parents, and faculty, often under time pressure. Familiarizing yourself with university policies, resources, and communication systems can help you respond confidently and efficiently. Additionally, strong organizational and multitasking skills are essential for balancing multiple conversations and follow-ups throughout the day.

What is the difference between Liberty University Call Center vs Liberty University Customer Service Representative?

AspectLiberty University Call CenterLiberty University Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, inbound/outbound callsOffice environment, assisting students and staff
Employer & Industry UsageLiberty University, education sectorLiberty University, education sector
Common Search/ComparisonLiberty University Call Center vs Customer Service Representative

The Liberty University Call Center primarily involves handling inbound and outbound calls within a call center environment, focusing on communication and technical skills. In contrast, the Liberty University Customer Service Representative role emphasizes direct assistance to students and staff, often involving in-person or email communication. Both roles support the university's operations but differ in daily tasks and work settings.

How to get hired at Liberty University Call Center?

To get hired at the Liberty University Call Center, applicants should submit an online application through the university's careers page, demonstrate strong communication skills, and be prepared for a possible interview. Prior experience in customer service or call center environments can be advantageous. Flexibility with scheduling and familiarity with basic computer tools are also helpful for the role.

What is a Liberty University call center representative?

A Liberty University Call Center representative is a staff member who assists current and prospective students, parents, and alumni by answering questions and providing information about university services, admissions, financial aid, and other resources. They typically handle phone calls, emails, and chat inquiries, guiding callers through processes and resolving issues efficiently. Representatives are trained to provide excellent customer service and ensure that individuals receive accurate and timely assistance regarding Liberty University's offerings.
More about Liberty University Call Center jobs
What cities are hiring for Liberty University Call Center jobs? Cities with the most Liberty University Call Center job openings:
What states have the most Liberty University Call Center jobs? States with the most job openings for Liberty University Call Center jobs include:
What job categories do people searching Liberty University Call Center jobs look for? The top searched job categories for Liberty University Call Center jobs are:
Liberty University Call Center jobs near you
Infographic showing various Liberty University Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Club Sports Customer Service Student Worker

Liberty

Lynchburg, VA • On-site

$12.77/hr

Part-time

Re-posted 19 days ago

Job description

Provide support as directed by designated supervisor.

Customer Service Support

  • Perform opening and closing duties for the LaHaye Ice Center.

  • Greet andassistguests visiting the facility for rink viewing, events, practices, meetings, and other activities.

  • Provide professional and courteous customer service to all patrons.

  • Communicate effectively with full-time staffregardingscheduled visitors, meetings, and facility activities.

  • Work effectively as a team member while embracing and promoting Liberty University's mission.

Front Desk Operations

  • Monitor and record entry of guests, students, faculty, staff, and alumniutilizingthe facility.

  • Maintainaccuratevisitor records and daily participation data.

  • Assistwith guest check-in procedures and provide facility information as needed.

  • Track facility usage for reporting and operational purposes.

Package and Mail Handling

  • Receive, sort, and distribute incoming packages and mailforLaHaye Ice Center staff and Club Sports personnel.

  • Notifyappropriate staffmembers and coaches of package arrivals.

  • Deliver packages and correspondence todesignatedoffices when necessary.

Phone and Customer Communication

  • Answer incoming calls for the LaHaye Ice Center and Club Sports.

  • Provideaccurateinformation regarding:

  • Coach contact information

  • Hockey camp programs

  • Public skating schedules

  • Open hockey and freestyle sessions

  • Ice rental opportunities

  • Hockey game schedules and ticket information

  • General facility operations and events

  • Direct calls and inquiries to theappropriate departmentor staff member.

Payment Processing

  • Process payments using approved university point-of-sale systems.

  • Complete transactions for:

  • Club Sports team dues

  • Team apparel and merchandise purchases

  • Concessions

  • Public event admissions, including public skate, open hockey, and freestyle sessions

  • Facility rentals and other approved charges

  • Maintain accuracy in cash handling and transaction processing procedures.

Administrative Support

  • Assiststaff and coaches with various administrative responsibilities, including:

  • Updating university scheduling systems

  • Maintainingfacility scheduling documents

  • Creating andmodifyingdocuments, spreadsheets, and reports

  • Assistingwith customer service communications and operational records

  • Ensure records and documentation aremaintainedaccurately and professionally.

Event and Facility Support

  • Assistwith facility events, competitions, games, camps, and special programs as needed.

  • Supportconcessionsoperations during designated events.

  • Provide event staffingassistance, including guest services and operational support.

  • Assistwith setup, breakdown, and general eventlogisticswhen assigned.

Additional Duties

  • Perform otherduties asassigned by supervisory staff.

  • Maintain a professional appearance and positive attitude whilerepresentingLiberty University and Club Sports.

Required Qualifications

  • Strong customer service and interpersonal skills.

  • Excellent verbal and written communication skills.

  • Basic computerproficiency, including Microsoft Office applications.

  • Ability to multitask and manage responsibilities in a fast-paced environment.

  • Strong attention to detail and organizational skills.

  • Ability to work independently and collaboratively as part of a team.

  • Commitment to supporting the mission and values of Liberty University.

Physical Demands

  • Ability to sit, stand, and walk for extended periods.

  • Ability to lift and carry items up to 25 pounds on an occasional basis.

  • Ability to perform duties in a recreational and event-based environment.

Driving Requirements

If travel isrequiredin the performance of assigned duties, the use of a personal vehicle or Liberty University vehicle may be necessary. Employees mustmaintain:

  • A valid driver's license.

  • An acceptable driving record asdeterminedby DMV review.

  • Liberty University Driving Approval.

  • Current automobile liability insurance.

Proof ofall required documentation must be provided beforeoperatinga vehicle for university business.

Additional information on Work study may be found here.

Time Type

Part time

Location

Onsite

Pay Rate

Starting at $12.77


Student employees are paid at least the current Virginia minimum wage per hour. Pay may vary by position and department based on job responsibilities, required skills, available funding, and market conditions.

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

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