Liberty Mutual Customer Service Jobs (NOW HIRING)

The Company 

Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty's promises.

 LMI offers the best of both worlds - the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.

Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our capabilities and our toolkit in support of our mission. We invest across diverse asset classes, financial structures, and industries, including real estate, digital infrastructure, healthcare, renewable energy, and technology-with the aim of creating value and powering innovation. We pride ourselves on our extensive network of mutually beneficial partnerships, and we use our substantial influence, capital, and energy to drive towards a better future. #LMI

The Position

The Energy & Infrastructure (E&I) strategy invests holistically across the infrastructure landscape including real asset, services, and technology opportunities spanning power, midstream, energy transition, digital, transportation, utilities, and products. The team's mandate is to deliver compelling, risk-adjusted returns with strong downside protection and significant upside potential. E&I leverages subject matter expertise, ability to underwrite complexity, speed to execute, and a peer-oriented go-to-market strategy to establish itself as a differentiated partner of choice. This hire will be a deal captain leading sourcing, execution and portfolio management across a variety of transaction types with responsibility as a senior member of the team to drive E&I's future growth and investment strategy.

Responsibilities:

• Lead value-add infrastructure equity transactions with a focus on directs and co-investments as well as fund and platform opportunities
• Lead all aspects of deal execution including sourcing, underwriting, due diligence, structuring, management of the investment committee process, legal documentation, and asset management
• Manage multiples projects at a time
• Work with external partners as well as LMI's legal, asset allocation, risk, and accounting & operations teams to develop customized investment opportunities and strategic partnerships
• Engage with external counterparties and market participants to enhance E&I's presence in the space
• Drive robust relative value discussions across the organization and seek to generate optimal risk-adjusted returns for the overall portfolio
• Promote a culture of collaboration and be willing to work cross-functionally to add value across the organization
• Pursue the development of technology, data, and analytics needed to support the role
• Develop and train junior team members who are mostly based in Boston. 

Qualifications:

• 10+ years of experience in private equity infrastructure investments, including sourcing, structuring, execution, and management of complex transactions
• Deep experience underwriting investments with an ability to identify risks, opportunities, and mitigation strategies
• Proven investment track record with experience leading and overseeing a range of investments across sectors
• Experience in managing deal teams and external constituents
• Extensive network of investors, management teams, and advisors across the infrastructure landscape
• Experience working from initial business plan review through execution
• Strong organizational skills and ability to work collaboratively across teams and business units
• Possess exceptional communication, presentation, and interpersonal skills
• High-performing team player with a willingness to be flexible and take on additional responsibilities depending on the needs of the business
• The expectation that the Director will be present in the office 3 days a week. Candidates must have a willingness and ability to travel as needed to support business demands if they are not Boston based. 

About Us  

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. 

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits      Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.     Fair Chance Notices  

• California 

• Los Angeles Incorporated 

• Los Angeles Unincorporated 

• Philadelphia 

• San Francisco 

Pay Philosophy: Compensation offered is based off several factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.