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Lexus Service Consultant Jobs (NOW HIRING)

Temecula Valley Lexus

Service Advisor

Temecula, CA · On-site

$5.0K - $8.0K/mo

Overview Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some ... Must be a Certified Service Consultant. * Ability to provide us with Customer Satisfaction Index ...

Temecula Valley Lexus

Service Advisor

Temecula, CA · On-site

$5.0K - $8.0K/mo

Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some of the top ... Must be a Certified Service Consultant. * Ability to provide us with Customer Satisfaction Index ...

Lexus of Edison

Service Advisor

Edison, NJ · On-site

Lexus of Edison offers a great environment and great benefits. Please apply now RESPONSIBILITIES ... As the Service consultant, you are responsible for assuring that every customer receives excellent ...

Temecula Valley Lexus

Service Advisor

Temecula, CA · On-site

Overview Temecula Valley Lexus is part of the OREMOR Automotive Group that owns and operates some ... Must be a Certified Service Consultant. * Ability to provide us with Customer Satisfaction Index ...

Penske Motor Group

Lexus Stevens Creek Valet

San Jose, CA · On-site

$20/hr

At Lexus Stevens Creek, the opportunities are endless, and can promote from within into roles such as a Service Consultant, Service Technician, Sales Consultant, and many more. The Valet Car Wash has ...

Penske Motor Group

Lexus Stevens Creek Valet

San Jose, CA · On-site

$20/hr

At Lexus Stevens Creek, the opportunities are endless, and can promote from within into roles such as a Service Consultant, Service Technician, Sales Consultant, and many more. The Valet Car Wash has ...

Pohanka Lexus

Service Advisor

Chantilly, VA

SUMMARY Pohanka Lexus is hiring for a Service Advisor. If you are tired of where you work and want ... Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus

Penske Motor Group

Lexus Stevens Creek Valet

San Jose, CA · On-site

$20/hr

At Lexus Stevens Creek, the opportunities are endless, and can promote from within into roles such as a Service Consultant, Service Technician, Sales Consultant, and many more. The Valet Car Wash has ...

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Lexus Service Consultant information

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$10

$47

$97

How much do lexus service consultant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for lexus service consultant in the United States is $47.35, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $66.35 per hour, depending on experience, location, and employer.

What is a Lexus Service Consultant?

A Lexus Service Consultant is a professional who acts as the liaison between customers and the service department at a Lexus dealership or service center. They are responsible for greeting customers, understanding their vehicle service needs, explaining recommended maintenance or repairs, and ensuring that each customer receives a high level of service. Service Consultants also provide estimates, keep customers updated on the status of their vehicles, and help resolve any concerns to ensure satisfaction. Their goal is to ensure a positive experience throughout the vehicle servicing process.

What skills and qualifications are needed to thrive as a Lexus Service Consultant?

To thrive as a Lexus Service Consultant, you need strong automotive knowledge, customer service skills, and a high school diploma or equivalent, with some employers preferring post-secondary education or related certifications. Familiarity with dealership management systems (DMS), scheduling software, and manufacturer-specific diagnostic tools is typically required. Outstanding communication, active listening, and problem-solving abilities help build trust and ensure a positive customer experience. These skills are crucial for accurately identifying customer needs, coordinating efficient service, and maintaining high satisfaction in a luxury automotive environment.

How does a Lexus Service Consultant typically interact with technicians and customers during the service process?

A Lexus Service Consultant acts as a vital link between customers and the service team. On a typical day, you’ll greet customers, listen to their concerns, and clearly communicate their needs to the technicians. Throughout the service process, you’ll update customers about the status of their vehicles, explain recommended repairs, and ensure all questions are answered. This role requires strong communication and organizational skills, as you’ll often be balancing multiple service orders and coordinating with both customers and technical staff to ensure a smooth and satisfying service experience.

What is the difference between Lexus Service Consultant vs Lexus Service Advisor?

AspectLexus Service ConsultantLexus Service Advisor
CredentialsCustomer service experience, automotive knowledgeCustomer service experience, automotive knowledge
Work EnvironmentDealership service department, interacting with customers and techniciansDealership service department, interacting with customers and technicians
Employer & IndustryLuxury automotive dealerships, Lexus brandLuxury automotive dealerships, Lexus brand
Common Search/ComparisonOften compared with Lexus Service Advisor due to similar roles

The main difference between a Lexus Service Consultant and a Lexus Service Advisor lies in their job focus. While both roles work within the dealership's service department, the Service Consultant typically emphasizes customer communication and service recommendations, whereas the Service Advisor often handles the entire service process, including scheduling and billing. Both positions require similar credentials and work in the same environment, making them closely related but distinct roles within the Lexus dealership team.

What does a Lexus Service Consultant do at a dealership?

A Lexus Service Consultant acts as the primary point of contact between customers and the service department, scheduling appointments, explaining repair and maintenance work, and providing estimates. They ensure customer satisfaction by coordinating service needs, documenting vehicle information, and communicating service progress, often using dealership management software. Strong communication skills and knowledge of automotive services are essential for this role.
More about Lexus Service Consultant jobs

What states have the most Lexus Service Consultant jobs?

States with the most job openings for Lexus Service Consultant jobs include:

What job categories do people searching Lexus Service Consultant jobs look for?

The top searched job categories for Lexus Service Consultant jobs are:

Lexus Service Consultant jobs near you

Luxury Vehicle Sales Consultant - Westside Lexus

Westside and Northside Lexus

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Luxury Vehicle Sales Consultant
Westside Lexus is seeking full-time, experienced Luxury Vehicle Sales Consultants to join our high-volume dealership. Our Sales Consultants are passionate about delivering the finest new and pre-owned luxury cars, SUVs, and hybrid vehicles on the market. If you are motivated to provide an exceptional guest experience and thrive in a fast-paced, customer-focused environment, this is the opportunity for you. At Westside Lexus, our passion is contagious-come be part of our team and see for yourself.
Essential Job Responsibilities
  • Consistently exceed customer expectations by delivering an unparalleled luxury experience
  • Sell vehicles and financial services offered by the dealership
  • Develop and maintain in-depth knowledge of Lexus products and services
  • Guide customers seamlessly through the entire sales process
  • Participate in product and sales training courses
  • Build strong customer relationships through proactive follow-up, generating repeat business and referrals
  • Set and achieve personal goals aligned with dealership standards

Requirements
  • Proven experience in automotive sales(luxury brand experience preferred)
  • Strong knowledge of the automotive market and commitment to continuous product learning
  • Exceptional communication, negotiation, and interpersonal skills
  • Demonstrated ability to deliver an elevated, customer-focused experience
  • Goal-oriented with the motivation to consistently exceed performance standards
  • Professional appearance and demeanor, reflecting a luxury brand environment

Education and/or Experience
  • High school diploma or General Education Degree (GED) required.
  • Minimum 3 years of Toyota, Lexus or Luxury Automotive Sales experience required, or an equivalent combination of education and experience.

What We Offer
  • A Well-Established Company and Stellar Reputation
  • Competitive Pay Plans
  • Vacation and Holiday Pay
  • Excellent Medical, Dental & Vision Insurance
  • Life and Disability Insurance
  • 401(k) Investment Plan with Employer Match
  • Employee Assistance Program
  • Education Assistance
  • Voluntary Benefits and much more!

About Our Dealership
Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. With our recent business growth we are in need of quality individuals to staff our dealership needs. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.
Check us out on Social Media:
https://www.facebook.com/westsidelexus/
https://www.instagram.com/westsidelexus/
*The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.

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