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Lexisnexis Jobs (NOW HIRING)

LexisNexis

Technical Account Manager

New York, NY · On-site

$78K - $130K/yr

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses ...

LexisNexis

Presales Customer Success Consultant

Dayton, OH · On-site +1

$122K - $203K/yr

About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( a global provider of information-based analytics ...

LexisNexis

News Assistant

$60K/yr

News Assistant Law360, a LexisNexis company, is an online newswire for business lawyers that covers major litigation, transactions, and regulatory issues. Founded in 2004 and acquired by LexisNexis ...

LexisNexis

Presales Customer Success Consultant

Dayton, OH · On-site

$122K - $203K/yr

About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( a global provider of information-based analytics ...

LexisNexis

Strategic Account Manager

$166K - $309K/yr

LexisNexis Risk Solutions is a trusted leader in risk assessment and data-driven decisioning solutions. Within the Business Services division, the company delivers a broad portfolio of solutions ...

LexisNexis

News Assistant

New York, NY · On-site

$60K/yr

Law360, a LexisNexis company, is an online newswire for business lawyers that covers major litigation, transactions, and regulatory issues. Founded in 2004 and acquired by LexisNexis in 2012, Law360 ...

LexisNexis

Telephonic Client Manager- Print Sales

$90K - $151K/yr

About Our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics ...

LexisNexis

Audience Engagement Manager

New York, NY · Hybrid

$114K - $190K/yr

hackajob is collaborating with LexisNexis to connect them with exceptional professionals for this role. Are you passionate about turning audience data into actionable insights that shape impactful ...

LexisNexis

Decision Support Senior Analyst

Dayton, OH · On-site

$83K - $103K/yr

About the Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with over 11,000 employees worldwide, is part of RELX, a global provider of information-based ...

LexisNexis

Data Scientist I (DSAP)

Alpharetta, GA · On-site

$59K - $98K/yr

About the Business LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within Insurance, we provide customers with solutions and decision tools that combine public and ...

LexisNexis

News Assistant

Manhattan, NY · On-site

$60K/yr

Law360, a LexisNexis company, is an online newswire for business lawyers that covers major litigation, transactions, and regulatory issues. Founded in 2004 and acquired by LexisNexis in 2012, Law360 ...

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How much do lexisnexis jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for lexisnexis in the United States is $26.86, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $29.81 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a professional working at LexisNexis, and how do they collaborate with other teams?

At LexisNexis, professionals often work on projects involving legal research, data analysis, product development, or sales, depending on their specific role. Collaboration is a key aspect—teams frequently work cross-functionally, such as legal analysts partnering with product managers or software developers to improve research tools. Regular meetings, agile development cycles, and shared digital platforms facilitate communication and ensure alignment on project goals. This collaborative environment fosters learning and professional growth, making it an engaging place for those who enjoy teamwork and dynamic problem-solving.

What is LexisNexis and what does the company do?

LexisNexis is a global provider of legal, regulatory, and business information and analytics. The company offers online databases, research tools, and software solutions for professionals in law, business, government, and academia. LexisNexis products help users access vast collections of legal documents, case law, news, and public records to support decision-making and research. It is widely used by lawyers, paralegals, and other professionals who need reliable and comprehensive information.

What are the key skills and qualifications needed to thrive as a LexisNexis research analyst, and why are they important?

To thrive as a LexisNexis Research Analyst, you need strong analytical skills, legal research expertise, and a relevant degree such as law or information science. Proficiency with LexisNexis search platforms, legal databases, and document management systems is typically required. Attention to detail, effective communication, and the ability to synthesize complex information are crucial soft skills that set candidates apart. These abilities are essential for producing accurate, insightful research that supports legal professionals and clients in making informed decisions.

What is the difference between LexisNexis vs Legal Research Analyst?

AspectLexisNexisLegal Research Analyst
Primary RoleLegal research platform provider offering tools and resources for legal professionalsProfessional who conducts legal research using various tools, including platforms like LexisNexis
CredentialsNot required; used as a toolTypically requires a degree in law or related field, and research skills
Work EnvironmentSoftware and online platform environmentLegal offices, law firms, or corporate legal departments
UsageProvides legal research databases, case law, statutes, and legal newsUses platforms like LexisNexis to perform legal research and analysis

LexisNexis is a legal research platform offering tools and resources, while a Legal Research Analyst is a professional who uses such tools to conduct legal research. The platform supports legal professionals, whereas the analyst applies the platform's resources to assist legal cases and decisions.

What is a LexisNexis job?

A LexisNexis job typically involves working for LexisNexis, a company specializing in legal, business, and risk management information services. Employees may work in roles such as legal research, data analytics, software development, sales, or customer support. Jobs at LexisNexis often require expertise in law, technology, or data management, depending on the position. The company provides information solutions to legal professionals, businesses, and government agencies to support decision-making and compliance.

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Infographic showing various Lexisnexis job openings in the United States as of August 2026, with employment types broken down into 96% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 71% Physical, 13% Hybrid, and 16% Remote job distribution, with an average salary of $55,866 per year, or $26.9 per hour.

Technical Account Manager

LexisNexis

New York, NY • On-site

$78K - $130K/yr

Full-time

Re-posted 11 days ago

LexisNexis rating

7.6

Company rating: 7.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

186th of 483 rated business services

Job description

About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the Team
The LexisNexis Risk Solutions Product Support organization is a global team dedicated to delivering high-quality technical support to our customers. Working closely with Level 3 Support, Product Managers, and cross-functional teams, the Support team plays a critical role in ensuring service reliability, customer satisfaction, and continuous product improvement. The team values collaboration, technical excellence, and a strong customer-first mindset while operating in a fast-paced, SLA-driven environment.
About the Role
The Support Analyst is responsible for providing advanced technical support by investigating, analyzing, troubleshooting, and reproducing complex customer-reported issues. Unlike traditional customer support roles, this position requires a strong technical background and the ability to perform in-depth analysis of system behavior using log files, configuration data, input/output files, and database records.
The role involves direct accountability for customer support cases, ownership of communication, adherence to service level agreements (SLAs), and effective management of issue severity and escalations. The Support Analyst reports to the LexisNexis Risk Solutions Product Support Team Manager and works closely with the Level 3 Support team and other internal stakeholders.
Responsibilities
  • Investigate, analyze, troubleshoot, and reproduce complex technical issues reported by customers
  • Respond to and log all incoming customer support calls and emails in accordance with defined SLAs
  • Own support cases end to end, including customer communication, status updates, and timely resolution
  • Manage issue severity and handle customer escalations professionally and effectively
  • Perform in-depth technical research related to software products, including root cause analysis and issue reproduction
  • Validate defect corrections and confirm resolution with customers
  • Escalate unresolved issues or confirmed defects to the Support Manager and Product Managers as needed
  • Collaborate closely with the LexisNexis Risk Solutions Level 3 Support team and other internal teams
  • Provide regular reporting and insights on support activity to support product improvement initiatives
  • Contribute ideas to improve support processes, tools, and infrastructure
  • Maintain high standards of professionalism and a client-focused approach in all customer interactions

Requirements
Education & Experience
  • University degree in Computer Science or a related discipline
  • Experience in Application Support, Customer Service, and/or software development or implementation services
  • Experience supporting web applications and relational database management systems (RDBMS)
  • Experience working in Unix environments (AIX, Solaris, Oracle); MQSeries experience is a plus

Technical Skills
  • Excellent technical and analytical skills, including the ability to analyze log files, configuration files, and data inputs/outputs
  • Technical background working with programming or scripting languages, SQL queries, and data formats such as JSON, XML, and CSV
  • Knowledge of relational databases including Oracle and Microsoft SQL Server, with understanding of primary keys, foreign keys, unique constraints, and data types
  • Familiarity with web application architecture, including client/server concepts, deployments, sessions, requests/responses, cookies, HTTP GET/POST methods, HTML, CSS, JavaScript, and database connectivity
  • Proficiency with Microsoft Office tools

Core Competencies
  • Proven problem-solving skills with a proactive and detail-oriented approach
  • Excellent communication skills with the ability to clearly explain technical concepts
  • Highly organized and able to manage multiple support cases simultaneously
  • Curious, self-motivated, and committed to continuous learning of new technologies and products
  • Ability to prioritize tasks and work independently under pressure
  • Strong work ethic and a genuine desire to support customers and teammates
  • Team-oriented mindset with a collaborative approach to problem solving
  • Client-focused with demonstrated attention to detail
  • English language proficiency required

Primary Location Base Pay Range: New York, NY $78,100 - $130,300. U.S. National Base Pay Range: $65,100 - $108,500. Geographic differentials may apply in some locations to better reflect local market rates.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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