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Level 10 Jobs in Florida (NOW HIRING)

Superintendent Level 10-15 years of total construction experience. Minimum of the most recent 5+ years as a Superintendent (required). Candidates must currently be working in water/wastewater. Senior ...

Superintendent Level 10-15 years of total construction experience. Minimum of the most recent 5+ years as a Superintendent (required). Candidates must currently be working in water/wastewater. Senior ...

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Level 10 information

See Florida salary details

$8.2K

$64.8K

$84.4K

How much do level 10 jobs pay per year?

As of Sep 6, 2026, the average yearly pay for level 10 in Florida is $64,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $80,300.00 per year, depending on experience, location, and employer.

What is a level 10?

Level 10 jobs typically refer to positions within an organization or classification system that are assigned the tenth rank or grade in a hierarchical structure. The responsibilities, experience required, and salary for Level 10 jobs can vary widely depending on the industry, company, or government agency. Generally, these roles are considered to be senior or advanced positions, often involving leadership, specialized expertise, or significant decision-making authority. To understand the specifics of a Level 10 job, it's important to review the job description and requirements provided by the employer.

What are the key skills and qualifications needed to thrive as a level 10?

To thrive as a Level 10 Software Engineer, you need deep expertise in software architecture, advanced programming, and a proven track record of leading large-scale projects, typically supported by a relevant degree and extensive experience. Mastery of multiple programming languages, modern development frameworks, cloud platforms, and industry-recognized certifications such as AWS Certified Solutions Architect or Google Cloud Professional are common at this level. Leadership, strategic thinking, mentorship, and exceptional communication skills set top performers apart. These competencies are crucial for driving innovation, scaling technology solutions, and guiding teams to deliver impactful results in complex environments.

What are some typical challenges faced by level 10 technicians in managing complex systems, and how can these be addressed?

Level 10 technicians often encounter challenges such as troubleshooting multi-layered technical issues, coordinating with multiple departments, and keeping up with rapidly evolving technology. These challenges can be addressed by actively participating in ongoing training, leveraging collaborative tools to communicate effectively across teams, and developing strong documentation practices. Building a network with peers and seeking mentorship from senior staff can also help in navigating complex scenarios and advancing technical expertise.

What is the difference between Level 10 vs Level 9?

AspectLevel 10Level 9
Required CredentialsTypically requires advanced certifications or specialized trainingRequires relevant certifications, but less specialized
Work EnvironmentHigh-responsibility, often leadership or expert rolesMid-level roles with operational responsibilities
Employer & Industry UsageCommon in technical, engineering, or specialized fieldsWidespread across various industries for senior technical roles
Search & Comparison IntentOften searched by professionals aiming for advanced rolesCompared for career progression or role clarification

Level 10 positions typically involve higher expertise, advanced certifications, and leadership responsibilities compared to Level 9 roles. While both are technical, Level 10 roles are more specialized and often require more experience, making them a step above in career progression.

Infographic showing various Level 10 job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $64,765 per year, or $31.1 per hour.

Tier II Technical Support Specialist

Level 10 Solutions

Jacksonville, FL โ€ข On-site

$25 - $30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Job description

About the Role

Level 10 Solutions is seeking a skilled Tier 2 Technical Support Specialist for our Service Delivery team to provide dependable technical support for our clients. This role supports end users and workstations by resolving hardware and software issues, assisting with installation and maintenance, and helping ensure client systems remain stable, secure, and well supported. Our ideal candidate is initiative-taking and proficient in troubleshooting a range of technical issues, supporting network monitoring and security-related alerts, and contributing to the overall reliability of our clients' environments.

At Level 10, our mission is to provide exceptional technology, leadership, and management through professionals committed to quality, integrity, and excellence through service, with responsible stewardship and honoring the trust placed in us.


Core Responsibilities

โ€ข    Manage incoming calls, system alerts, and user requests, ensuring each item is well documented, prioritized, and resolved through the PSA system.

โ€ข    Provide remote and on-site support โ€” including hardware and software installation, maintenance, and troubleshooting โ€” with a focus on timely communication and complete issue resolution.

โ€ข    Perform account management tasks, including password resets, user access updates, and security group modifications.

โ€ข    Participate in network monitoring; identify, escalate, and address potential security threats; and deploy security products following established procedures and best practices.

โ€ข    Coordinate with vendors for technology support, warranty service, and equipment repairs.

โ€ข    Stay current with operating systems, network infrastructure, and security best practices, and participate in the on-call rotation as assigned.


Required Microsoft Certifications

Candidates must hold at least one fundamentals certification and at least one intermediate certification (MS-900 and SC-900 preferred). An exceptional candidate adds the MD-102 and/or MS-102, demonstrating administrator-level expertise across the Microsoft 365 ecosystem.

โ€ข    MS-900: Microsoft 365 Fundamentals ยท AZ-900: Microsoft Azure Fundamentals ยท SC-900: Security, Compliance, and Identity Fundamentals

โ€ข    MD-102: Endpoint Administrator Associate ยท MS-102: Administrator Associate


What We're Looking For

โ€ข    Two to three years' experience in an MSP environment, with the ability to travel to client sites as needed.

โ€ข    Strong customer service, collaboration, and critical-thinking skills, with clear, professional, customer-first communication.

โ€ข    An initiative-taker who works effectively with minimal supervision โ€” detail driven, technologically adept, and analytical in approach.

โ€ข    A passion for troubleshooting and adapting to new technologies and evolving processes.


Compensation, Benefits & Schedule

โ€ข      This full-time role pays $25โ€“$30 per hour, determined by experience, plus overtime pay.

โ€ข      Benefits include health, dental, and vision insurance, a health savings account, a 401(k) and retirement plan, life insurance, and paid time off.

โ€ข      The schedule is Monday through Friday in 8-hour shifts (expectedly for 40 hours/week), with participation in the on-call rotation.

If you take pride in exceptional service and want to grow with a team committed to quality, integrity, and excellence, we'd love to hear from you.