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Legal Ombudsman Jobs (NOW HIRING)

Neiu

University Ombuds

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ombuds does not provide legal advice or psychological counseling. The Ombuds will not act as an advocate for any party in a dispute, nor will the Ombuds act as a representative for the University ...

Northeastern Illinois University

University Ombuds

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Ombuds does not provide legal advice or psychological counseling. The Ombuds will not act as an advocate for any party in a dispute, nor will the Ombuds act as a representative for the University ...

Madisoncollege

$80 - $100/hr

Provide legal representation. * Provide ongoing psychotherapy or clinical treatment. * Receive ... Organizational Ombuds practice * Workplace conflict management * Mediation * Arbitration

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How much do legal ombudsman jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for legal ombudsman in the United States is $29.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $33.65 per hour, depending on experience, location, and employer.

What is a Legal Ombudsman?

A Legal Ombudsman is an independent and impartial official who investigates complaints from the public about legal services. They handle concerns related to poor service provided by lawyers, solicitors, or other legal professionals in England and Wales. The Legal Ombudsman aims to resolve disputes fairly and can recommend compensation or other remedies if poor service is found. Their role is to ensure that clients have access to justice and that legal professionals maintain high standards.

What are some common challenges faced by a Legal Ombudsman and how are they addressed?

Legal Ombudsmen often encounter the challenge of handling sensitive complaints impartially while maintaining confidentiality and fairness. Balancing the expectations of complainants and legal professionals can be demanding, especially when emotions run high or cases involve complex legal issues. To address these challenges, Legal Ombudsmen rely on strong communication and conflict resolution skills, adhere to established procedures, and work closely with a multidisciplinary team to ensure thorough, unbiased investigations and outcomes.

What are the key skills and qualifications needed to thrive as a Legal Ombudsman, and why are they important?

To thrive as a Legal Ombudsman, you need a strong understanding of legal principles, dispute resolution, and investigative skills, typically supported by a degree in law or a related field. Familiarity with case management systems, data protection regulations, and complaint-handling procedures is essential. Strong soft skills like impartiality, analytical thinking, and effective communication help build trust and resolve complex issues fairly. These skills ensure objective, transparent, and efficient resolution of complaints, which is vital for upholding public confidence in legal services.
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States with the most job openings for Legal Ombudsman jobs include:

What job categories do people searching Legal Ombudsman jobs look for?

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Legal Ombudsman jobs near you
Infographic showing various Legal Ombudsman job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,327 per year, or $29 per hour.

MI Community Home Health Ombudsman (Lansing)

Michigan Advocacy Program

Lansing, MI • On-site

$53K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

POSITION: The Michigan Elder Justice Initiative (MEJI) is seeking a full-time Ombudsman in our MI Community, Home, and Health Ombudsman Program. This program represents long term care consumers who want to receive services and supports in their own homes and communities instead of in nursing homes as well as individuals with dual Medicare and Medicaid enrollment.
DESCRIPTION OF PROGRAM: MEJI advocates for and represents low-income older adults and people with disabilities on issues related to long term care, healthcare, benefits, elder abuse, and individual rights. MEJI houses the Michigan Long Term Care Ombudsman Program and the MI Community, Home, and Health Ombudsman, and it engages in litigation and systemic advocacy efforts on behalf of vulnerable adults. MEJI is a program of Michigan Statewide Advocacy Services (MSAS), a non-profit organization providing free legal services to individuals and families with low-income, Michigan's immigrant communities, older adults and adults with disabilities through several statewide programs. Visit meji.org and michigansas.org for more information.
RESPONSIBILITIES:

  • Managing an individual caseload, which may involve: client intake; assisting clients over the phone, via email, or occasionally in person; negotiating with agencies on behalf of the client; advocacy meetings with agencies or the state; regular case discussion calls; electronic case file management
  • Providing information on the benefits and rights of each program
  • Collaborating with community partners and state officials
  • Coordinating agendas for meetings with agencies/health plans
  • Drafting and maintaining educational materials
  • Outreach, training, and communication to consumers, advocates, and the public

QUALIFICATIONS: Requires college degree. Successful applicants will possess strong interpersonal, verbal and written communication, problem-solving, advocacy, and time management skills. Applicants must possess an ability to work independently and a desire to empower and support vulnerable individuals. Candidates must be proficient with major software and web services including Word, Excel, G Suite, and have access to a reliable internet connection. Understanding the preferences, needs and concerns of older people and people with disabilities is essential to this job. Experience advocating for vulnerable populations, especially older adults or people with disabilities, is preferred.
BENEFITS: This is a full-time position with a salary starting at $53,000 depending on experience. MSAS offers a generous benefits package including life, short- and long-term disability, health, vision, dental and flexible spending accounts. If an applicant does not require health benefits, they have the option to take an annual $1,500 payout in addition to the base salary paid over the course of the year. MSAS also has a generous leave policy allowing staff to accrue 3 weeks paid vacation the first year and 15 paid holidays, as well as a 401K retirement plan including employer match for eligible staff after 6 months of employment. MSAS is a qualifying employer for Public Service Loan Forgiveness.
HOW TO APPLY: Please complete this application and submit your resume and cover letter. You can also access the application by copying and pasting the following web address into your browser: https://miadvocacy.bamboohr.com/careers/314 . Applications will be reviewed on a rolling basis until the position is filled.
The Michigan Statewide Advocacy Services (MSAS) is an equal opportunity employer, committed to diversity and inclusion in the workplace.

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