Learning Support Specialist Jobs (NOW HIRING)

About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.
With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Statesboro Campus - Statesboro, GA
Department Information
Learning Technology Support
Job Summary
Provide tier-2 level support and training for the University's learning and instructional technologies to students, faculty, and staff. Assist faculty and students with using online and educational technology tools to enhance their teaching and learning experience. As an Learning Technology Support (LTS) Specialist, this position must be capable and willing to work both independently and collaboratively with other academic professionals in a high-impact, fast-paced and energetic environment.
Responsibilities

• Provide tier-2 level support for the campus LMS and integrations including Google and Microsoft Office Apps through scheduled and just-in-time training. This can be completed via email, web conferencing tool, or in person
• Effectively plan, prepare, and present training sessions, workshops, and seminars on a variety of technology topics
• Assist with the design, development and maintenance of customized documentation and training used for handouts or online training modules for faculty, staff and students
• Responsible for assisting faculty, staff, and students with their questions about any supported learning technologies to the best of his/her ability, in a professional and courteous manner
• Stay abreast of current news, system information, problems, changes and updates relevant to the campus community. Include performing related duties as assigned to support the mission of the University

Required Qualifications
Educational Requirements

• Bachelor's Degree

Preferred Qualifications
Preferred Educational Qualifications

• Master's Degree and experience using Desire2Learn Learning Management System

Preferred Experience

• One (1) or more years or experience in a higher education environment
• One (1) or more years of experience of creating engaging training material and providing formal training sessions
• Working knowledge of streaming media technologies, accessibility guidelines and AI applications

Proposed Salary
$55,126 - $59,280
This is an exempt position paid on a monthly basis.
Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities
ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to work independently and collaboratively
• Ability to work in a fast-paced environment
• Ability to foster a team work environment
• Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
• Demonstrated ability to work in and promote an environment dedicated to outstanding customer service and teamwork

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Aptitude for learning new technologies and trends
• Experience using video/web conferencing technologies
• Basic understanding of PC and MAC hardware, peripherals, software and operating systems

SKILLS

• Effective communication (verbal and written), organizational and human relations skills
• Excellent logic and reasoning skills and ability to work in a self-guided environment

Apply Before Date
August 3, 2026
Application review may begin as early as June 26, 2026.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu .
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation
Georgia Southern University is a Tobacco and Smoke-Free Community
Proof of valid driver's license upon hire and throughout employment.
Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Work generally performed in an office environment.
• Workweek may occasionally extend beyond 40 hours.
• Travel may be required.

Background Check

• Standard + Education & DMV