Learning Program Manager Jobs in Lancaster, NY (NOW HIRING)

GEICO is seeking a dynamicManager,AI Learning and Development (L&D)to lead enterprise AI learning and enablement.The managerwill scale AI literacy and adoption across our large, U.S.-distributed workforce, ensuring associates can use AI responsibly and effectively in their day-to-day work. It is a unique opportunity to design, developand deliver high-impact learning experiences that build AI fluency at scale and help transform our workforce for the AI era. Themanagerwilllead complex, cross-functional programs from design, development through execution in partnership with Technology, Communications, People, Operations, and business leaders.

Position Overview

The Manager, AI Learning and Development will lead end-to-end planning, coordination, and execution of enterprise AI learning and development initiatives. This role translates priorities into actionable roadmaps, aligns stakeholders across functions, and drives consistent, measurable outcomes tied to business goals. Success requires strong learning and developmentexpertise, disciplined project management,partnershipand the ability to shape practical, scalable AI enablement solutions that build workforce fluency and adoption.

Key Responsibilities

• Design and Deliver Scalable AI Learning Programs: Design, develop anddeliverlarge-scale AI literacy and upskilling initiatives that reach employees at all levels. This includes creating and deploying blended learning experiences (workshops, webinars, e-learning modules, on-demand resources) to rapidly increase AI fluency and adoption across the enterprise.

• ProjectManagement & Execution: Oversee end-to-endprojectmanagement for AI learning and development projects, including goal setting, roadmaps, project planning, stakeholder coordination, timeline management, and post-program evaluation. Ensure on-time, high-quality delivery of AI learning programs that meet business needs at scale.

• Content Development & Curation: Work with subject matter experts (SMEs) to develop and curate AI-driven learning content (e.g., interactive workshops on using AI tools, job aids, prompt libraries, just-in-time learning support, etc.). Translate complex AI and machine learning concepts into accessible, practical lessons for non-technical audiences, emphasizing real-world applications in their roles.

• Facilitation & Hands-On Training:Facilitateengaging learning sessions - from live demos and hands-on training on generative AI tools (e.g., Microsoft 365 Copilot, ChatGPT Enterprise, LLM-based platforms) - to empower employeesand champion transformation.Lead workshops andimmersivetraining that demonstrate AI use cases and best practices, building confidence and enthusiasm.

• Cross-Functional Alignment: Ensure that AI learning initiatives adhere to enterprise guidelines and responsible AI governance policies. Coordinate closely with IT, governance, andinternalteams to integrateAI usage standards into training content. Maintain alignment with the organization's overall AI strategy (e.g., working with the Head of AIL&Dor digital transformation leaders) so that learning programs directly support broader AI integration goals.

Required Qualifications

• 5-7+ years of experience leading large-scale learningand development or talent/organizational development,tech enablement/transformation programs in a complex enterprise environment, witha track recordof delivering measurable business results.

• Experience in AI-relatedand Tech Fluency L&D Rolesin developing training curricula, enabling upskillingwith AI tools and emerging technologies in a large-scale enterprise environment. Familiarity with generative AI applications (e.g., prompt engineering, ChatGPT or Microsoft Copilot) and understanding of how to integrate them into business workflows.

• Strong program and project management skills, including roadmap development, stakeholder alignment, risk management, and disciplined execution from concept through launch.

• Excellent facilitation, presentation, and communication skills, with the ability to make complex topics clear, practical, and engaging for a range of audiences, including senior leaders.

• Bachelor's degree in Business, Education, Organizational Development, Technology, or a related field, along with the ability to thrive in ambiguity, adapt quickly, and lead through changetransformationin a fast-evolving environment.

Preferred Qualifications

• Experience ina large enterprise environment working onAI enablement, digital transformation, or technology adoptioninitiativeswith provenskills inAI tools (e.g., Microsoft 365 Copilot, Claude) and enterprise learning platforms.

• Certification inAI orProgram or Project Management (PMP, Agile, or equivalent).

• Background or certification inInstructional Design, Adult Learning theory, orLearning Experience Designfor technology-related skills.

• Exposure toenterprise L&D platforms/ tools, digital adoption platforms, anddata analytics for learning(to track impact and adjust programs accordingly).

Why Join Us

This is a unique opportunity to shape AI enablement at GEICO by building practical, scalable learning solutions that strengthen workforce capability, accelerate enterprise transformation, and deliver measurable business impact. In this high-visibility role, you will help define how AI is adopted across the organization while growing yourexpertisein one of the fastest-evolving areas of learning and development.

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