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Learning Program Manager Jobs in Lake Worth, FL (NOW HIRING)

Manager- Sustainability

Palm Beach, FL · On-site

$110K/yr

Additionally, the Manager supports learning and development efforts by implementing programs that enhance team member knowledge and performance. Responsibilities: * Lead and support the ...

New

Sales Associate

West Palm Beach, FL

$13.50 - $18.50/hr

... (CRM) software, called the Personal Business Assistant , you will organize and manage your ... blended learning program consisting of on-the-job training segments, computer based training ...

Sales Associate

West Palm Beach, FL

$13.50 - $18.50/hr

... (CRM) software, called the Personal Business Assistant , you will organize and manage your ... blended learning program consisting of on-the-job training segments, computer based training ...

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Manage program & project-specific budget(s), following a pre-determined spending schedule ... Remain informed about BGCA workforce readiness, family, and service learning initiatives by ...

... learning. We empower teens by encouraging them to become change agents within their families, schools, and neighborhoods. Our program is grounded in the understanding that limited access to ...

... managing clinical workflows. Your mission is to design systems that don't just respond, but act ... Generous Paid Time Off and Paid Parental Leave programs. * Company paid Life and Disability ...

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Showing results 21-40

Learning Program Manager information

See Lake Worth, FL salary details

$41.8K

$72.3K

$163.1K

How much do learning program manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for learning program manager in Lake Worth, FL is $72,309.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $79,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a learning program manager?

A Learning Program Manager typically needs a background in instructional design, project management, and adult learning theory, often supported by a degree in education, human resources, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and certifications like PMP or CPLP is highly valued. Strong communication, stakeholder management, and organizational skills help candidates excel in collaborating across departments and adapting to evolving training needs. These competencies are crucial to effectively designing, implementing, and overseeing impactful learning initiatives that support organizational goals.

What does a typical day look like for a learning program manager, and how do they interact with other departments?

A typical day for a Learning Program Manager involves designing training programs, coordinating with subject matter experts, analyzing learning needs, and overseeing program rollouts. You will work closely with HR, department leaders, trainers, and sometimes external vendors to ensure learning solutions align with both employee development and organizational objectives. Frequent tasks include reviewing program effectiveness, managing budgets or timelines, and providing status updates to leadership. Collaboration and strong project management are key, as you'll often balance multiple initiatives and adapt to changing business priorities to deliver successful outcomes.

What does a learning program manager do?

A Learning Program Manager is responsible for designing, implementing, and overseeing training programs within an organization. They collaborate with stakeholders to identify learning needs, develop curriculum, and ensure training aligns with business goals. Their role includes project management, budgeting, measuring the effectiveness of learning initiatives, and leveraging technology to enhance training delivery. Effective Learning Program Managers improve employee skills, engagement, and overall organizational performance.

What job categories do people searching Learning Program Manager jobs in Lake Worth, FL look for? The top searched job categories for Learning Program Manager jobs in Lake Worth, FL are:
What cities near Lake Worth, FL are hiring for Learning Program Manager jobs? Cities near Lake Worth, FL with the most Learning Program Manager job openings:
Infographic showing various Learning Program Manager job openings in Lake Worth, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $72,309 per year, or $34.8 per hour.

Call Center Training Lead

Storage Rentals of America

West Palm Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Storage Rentals of America rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 29 rated removal and storage companies


Job description

Become the newest member of our exciting team at SROA Capital as we redefine self-storage!
At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel three years in a row.
SROA Capital is a vertically integrated private equity real estate investment firm that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.
The Call Center Training Lead serves as the primary Learning & Development partner for Customer Support operations. Acting as a Subject Matter Expert (SME) for call center processes, systems, products, and customer experience standards, this role ensures that training programs are delivered effectively and aligned with operational needs.
The specialist is responsible for facilitating new-hire onboarding, ongoing development programs, upskilling initiatives, and change-management training related to new products, systems, policies, and procedures. Working closely with Learning & Development, this position provides expertise and feedback that support the development of training content while ensuring learning solutions are accurate, relevant, and successfully executed.
This role focuses on training delivery, coaching, learner support, and operational partnership.
Duties and Responsibilities
Training Delivery & Facilitation
  • Facilitate engaging virtual new hire training programs for Call Center and Customer Experience team members.
  • Deliver ongoing training, refresher courses, workshops, and uptraining initiatives.
  • Lead training sessions related to new systems, products, services, policies, procedures, and operational changes.
  • Facilitate meetings, huddles, workshops, and learning sessions that support employee development and operational excellence.
  • Support employee onboarding by ensuring training plans are executed consistently and effectively.

Operational Partnership & Subject Matter Expertise
  • Serve as the primary Call Center Subject Matter Expert (SME) for the Learning & Development team.
  • Partner with Call Center leadership to understand business priorities, operational challenges, and emerging training needs.
  • Provide operational expertise and feedback during the development and revision of training materials and learning programs.
  • Validate training content for accuracy, relevance, and alignment with current business processes.
  • Participate in process, system, and product rollouts to ensure effective training readiness and adoption.

Coaching & Performance Support
  • Identify learning opportunities through observation, operational feedback, performance trends, and business needs.
  • Provide coaching and reinforcement to support knowledge retention and skill development.
  • Partner with supervisors and leaders to support employee development initiatives.
  • Assist in implementing targeted learning solutions that address identified skill gaps.
  • Learning Program Support
  • Collaborate with Learning & Development to maintain training materials, facilitator guides, job aids, and reference resources.
  • Assist and support the creation and delivery of learning communications and just-in-time learning resources.
  • Track training participation and learner progress.
  • Provide recommendations for continuous improvement to training programs and learning processes.

Organizational Collaboration
  • Participate in department meetings, leadership discussions, strategic initiatives, site visits, and special projects as assigned.
  • Champion company culture, values, and customer experience standards throughout all training initiatives.
  • Build strong relationships with leaders and employees across departments to support organizational goals.

Qualifications
  • 2+ years of training, facilitation, coaching, or employee development experience.
  • Experience facilitating instructor-led training in virtual environments.
  • Strong presentation, communication, and facilitation skills.
  • Ability to translate operational knowledge into effective learning experiences.
  • Strong organizational, planning, and project coordination skills.
  • Ability to build relationships and collaborate effectively with leaders and employees at all levels.
  • Proficiency with Microsoft Office applications, including Teams, PowerPoint, Word, and Excel.

Preferred
  • 2+ years of call center, customer service, or customer support experience.
  • Experience supporting onboarding and new hire training programs.
  • Knowledge of call center operations, customer experience principles, and customer service best practices.
  • Experience with Learning Management Systems (LMS) and digital learning platforms.
  • Experience participating in process, system, or product implementation initiatives.

SROA Offers:
  • Competitive pay with bonus potential
  • UKG Wallet - on-demand pay option
  • 100% paid medical coverage options for employee-only
  • Dental and vision plans for optimal care
  • Eight (8) paid holidays
  • Generous Paid Time Off (PTO), increasing with years of service
  • Paid Maternity and Parental Leave for growing families
  • 401(k) with substantial employer match and 100% immediate vesting
  • Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
  • GAP Insurance for added financial protection
  • Employer-paid Life Insurance and Short-Term Disability coverage
  • Long-Term Disability (LTD) coverage for added peace of mind
  • Pet insurance - because your pets are family too
  • Storage Discounts to help you declutter and organize
  • Access to Voluntary Benefits for personalized coverage
  • Learning and development opportunities to maximize your potential and excel in your career
  • A great culture that values collaboration, innovation, and inclusivity

SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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