... programs, upskilling initiatives, and change-management training related to new products, systems, policies, and procedures. Working closely with Learning & Development, this position provides ...
... programs, upskilling initiatives, and change-management training related to new products, systems, policies, and procedures. Working closely with Learning & Development, this position provides ...
... programs, upskilling initiatives, and change-management training related to new products, systems, policies, and procedures. Working closely with Learning & Development, this position provides ...
... programs, upskilling initiatives, and change-management training related to new products, systems, policies, and procedures. Working closely with Learning & Development, this position provides ...
Additionally, the Manager supports learning and development efforts by implementing programs that enhance team member knowledge and performance. Responsibilities: - Lead and support the ...
Additionally, the Manager supports learning and development efforts by implementing programs that enhance team member knowledge and performance. Responsibilities: - Lead and support the ...
Manager- Sustainability
Palm Beach, FL · On-site
$110K/yr
Additionally, the Manager supports learning and development efforts by implementing programs that enhance team member knowledge and performance. Responsibilities: - Lead and support the ...
Manager- Sustainability
Palm Beach, FL · On-site
$110K/yr
Additionally, the Manager supports learning and development efforts by implementing programs that enhance team member knowledge and performance. Responsibilities: - Lead and support the ...
Manager- Sustainability
Palm Beach, FL · On-site
$110K/yr
Additionally, the Manager supports learning and development efforts by implementing programs that enhance team member knowledge and performance. Responsibilities: * Lead and support the ...
New
Manager- Sustainability
Palm Beach, FL · On-site
$110K/yr
Additionally, the Manager supports learning and development efforts by implementing programs that enhance team member knowledge and performance. Responsibilities: * Lead and support the ...
New
... programs, policies, and benefit plans. In that case, details of any planned changes would be ... Lead vendor strategy, selection, governance, performance management, and contract oversight.
... programs, policies, and benefit plans. In that case, details of any planned changes would be ... Lead vendor strategy, selection, governance, performance management, and contract oversight.
... programs, policies, and benefit plans. In that case, details of any planned changes would be ... Lead vendor strategy, selection, governance, performance management, and contract oversight.
... programs, policies, and benefit plans. In that case, details of any planned changes would be ... Lead vendor strategy, selection, governance, performance management, and contract oversight.
Sales Associate
$13.50 - $18.50/hr
... (CRM) software, called the Personal Business Assistant , you will organize and manage your ... blended learning program consisting of on-the-job training segments, computer based training ...
Sales Associate
$13.50 - $18.50/hr
... (CRM) software, called the Personal Business Assistant , you will organize and manage your ... blended learning program consisting of on-the-job training segments, computer based training ...
Sales Associate
$13.50 - $18.50/hr
... (CRM) software, called the Personal Business Assistant , you will organize and manage your ... blended learning program consisting of on-the-job training segments, computer based training ...
Sales Associate
$13.50 - $18.50/hr
... (CRM) software, called the Personal Business Assistant , you will organize and manage your ... blended learning program consisting of on-the-job training segments, computer based training ...
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Career Bound Manager - Marjorie S. Fisher Club
West Palm Beach, FL · On-site
$24.04/hr
Manage program & project-specific budget(s), following a pre-determined spending schedule ... Remain informed about BGCA workforce readiness, family, and service learning initiatives by ...
Quick apply
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Career Bound Manager - Marjorie S. Fisher Club
West Palm Beach, FL · On-site
$24.04/hr
Manage program & project-specific budget(s), following a pre-determined spending schedule ... Remain informed about BGCA workforce readiness, family, and service learning initiatives by ...
... early learning programs and services in our community. We are a local 501(c)(3) nonprofit ... Experience with data entry, reporting and document management. * Familiarity with childcare subsidy ...
... early learning programs and services in our community. We are a local 501(c)(3) nonprofit ... Experience with data entry, reporting and document management. * Familiarity with childcare subsidy ...
Fraud Prevention Specialist
Boynton Beach, FL · On-site
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... early learning programs and services in our community. We are a local 501(c)(3) nonprofit ... Experience with data entry, reporting and document management.Familiarity with childcare subsidy ...
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Fraud Prevention Specialist
Boynton Beach, FL · On-site
$24/hr
... early learning programs and services in our community. We are a local 501(c)(3) nonprofit ... Experience with data entry, reporting and document management.Familiarity with childcare subsidy ...
... learning. We empower teens by encouraging them to become change agents within their families ... You will collaborate with your Regional Program Manager and other area mentors, as well as ...
... learning. We empower teens by encouraging them to become change agents within their families ... You will collaborate with your Regional Program Manager and other area mentors, as well as ...
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Career Bound Manager
West Palm Beach, FL · On-site
$21.63/hr
Manage program & project-specific budget(s), following a pre-determined spending schedule ... Remain informed about BGCA workforce readiness, family, and service learning initiatives by ...
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Career Bound Manager
West Palm Beach, FL · On-site
$21.63/hr
Manage program & project-specific budget(s), following a pre-determined spending schedule ... Remain informed about BGCA workforce readiness, family, and service learning initiatives by ...
... learning. We empower teens by encouraging them to become change agents within their families, schools, and neighborhoods. Our program is grounded in the understanding that limited access to ...
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... learning. We empower teens by encouraging them to become change agents within their families, schools, and neighborhoods. Our program is grounded in the understanding that limited access to ...
... program, providing both administrative and programmatic support -- including managing logistics, maintaining the learning management system (LMS), tracking participation and communications, and ...
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... program, providing both administrative and programmatic support -- including managing logistics, maintaining the learning management system (LMS), tracking participation and communications, and ...
Machine Learning Engineer
Boca Raton, FL · On-site
$130 - $170/hr
... managing clinical workflows. Your mission is to design systems that don't just respond, but act ... Generous Paid Time Off and Paid Parental Leave programs. * Company paid Life and Disability ...
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Machine Learning Engineer
Boca Raton, FL · On-site
$130 - $170/hr
... managing clinical workflows. Your mission is to design systems that don't just respond, but act ... Generous Paid Time Off and Paid Parental Leave programs. * Company paid Life and Disability ...
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Machine Learning Engineer
Boca Raton, FL · On-site
... managing clinical workflows. Your mission is to design systems that don't just respond, but act ... Generous Paid Time Off and Paid Parental Leave programs, * Company paid Life and Disability ...
Machine Learning Engineer
Boca Raton, FL · On-site
... managing clinical workflows. Your mission is to design systems that don't just respond, but act ... Generous Paid Time Off and Paid Parental Leave programs, * Company paid Life and Disability ...
Machine Learning Engineer
Boca Raton, FL · On-site
... managing clinical workflows. Your mission is to design systems that don't just respond , but act ... Generous Paid Time Off and Paid Parental Leave programs, * Company paid Life and Disability ...
Machine Learning Engineer
Boca Raton, FL · On-site
... managing clinical workflows. Your mission is to design systems that don't just respond , but act ... Generous Paid Time Off and Paid Parental Leave programs, * Company paid Life and Disability ...
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Manage student behavior in the classroom by establishing and enforcing rules and procedures ... Provide a variety of learning materials and resources for use in educational activities.
Quick apply
Be Seen First
Manage student behavior in the classroom by establishing and enforcing rules and procedures ... Provide a variety of learning materials and resources for use in educational activities.
Learning Program Manager information
See Lake Worth, FL salary details
$48.9K is the 25th percentile. Wages below this are outliers.
$41.8K - $52.8K
39% of jobs
The median wage is $56.8K / yr.
$52.8K - $63.8K
31% of jobs
$71.7K is the 75th percentile. Wages above this are outliers.
$63.8K - $74.8K
7% of jobs
$74.8K - $85.9K
7% of jobs
$85.9K - $96.9K
5% of jobs
$96.9K - $107.9K
2% of jobs
$107.9K - $119K
2% of jobs
$119K - $130K
3% of jobs
$130K - $141K
1% of jobs
$141K - $152K
1% of jobs
$152K - $163.1K
1% of jobs
$41.8K
$72.3K
$163.1K
How much do learning program manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a learning program manager?
A Learning Program Manager typically needs a background in instructional design, project management, and adult learning theory, often supported by a degree in education, human resources, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and certifications like PMP or CPLP is highly valued. Strong communication, stakeholder management, and organizational skills help candidates excel in collaborating across departments and adapting to evolving training needs. These competencies are crucial to effectively designing, implementing, and overseeing impactful learning initiatives that support organizational goals.
What does a typical day look like for a learning program manager, and how do they interact with other departments?
A typical day for a Learning Program Manager involves designing training programs, coordinating with subject matter experts, analyzing learning needs, and overseeing program rollouts. You will work closely with HR, department leaders, trainers, and sometimes external vendors to ensure learning solutions align with both employee development and organizational objectives. Frequent tasks include reviewing program effectiveness, managing budgets or timelines, and providing status updates to leadership. Collaboration and strong project management are key, as you'll often balance multiple initiatives and adapt to changing business priorities to deliver successful outcomes.
What does a learning program manager do?
A Learning Program Manager is responsible for designing, implementing, and overseeing training programs within an organization. They collaborate with stakeholders to identify learning needs, develop curriculum, and ensure training aligns with business goals. Their role includes project management, budgeting, measuring the effectiveness of learning initiatives, and leveraging technology to enhance training delivery. Effective Learning Program Managers improve employee skills, engagement, and overall organizational performance.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted yesterday
Storage Rentals of America rating
6.8
Based on 5 frontline employees who took The Breakroom Quiz
7th of 29 rated removal and storage companies
Job description
At SROA, we offer a career and opportunity to grow. We strongly believe in growing our talent and promoting within. We are proud to be honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel three years in a row.
SROA Capital is a vertically integrated private equity real estate investment firm that has evolved into a global asset manager with a successful track record of providing risk adjusted returns to its partners through its focused strategy of investing in self-storage. SROA is headquartered in West Palm Beach, FL and has invested, redeveloped, and developed self storage across the risk spectrum in major and secondary markets across the United States under the brand Storage Rentals of America and the UK under the brand Kangaroo Self Storage with approximately 900 employees globally.
The Call Center Training Lead serves as the primary Learning & Development partner for Customer Support operations. Acting as a Subject Matter Expert (SME) for call center processes, systems, products, and customer experience standards, this role ensures that training programs are delivered effectively and aligned with operational needs.
The specialist is responsible for facilitating new-hire onboarding, ongoing development programs, upskilling initiatives, and change-management training related to new products, systems, policies, and procedures. Working closely with Learning & Development, this position provides expertise and feedback that support the development of training content while ensuring learning solutions are accurate, relevant, and successfully executed.
This role focuses on training delivery, coaching, learner support, and operational partnership.
Duties and Responsibilities
Training Delivery & Facilitation
- Facilitate engaging virtual new hire training programs for Call Center and Customer Experience team members.
- Deliver ongoing training, refresher courses, workshops, and uptraining initiatives.
- Lead training sessions related to new systems, products, services, policies, procedures, and operational changes.
- Facilitate meetings, huddles, workshops, and learning sessions that support employee development and operational excellence.
- Support employee onboarding by ensuring training plans are executed consistently and effectively.
Operational Partnership & Subject Matter Expertise
- Serve as the primary Call Center Subject Matter Expert (SME) for the Learning & Development team.
- Partner with Call Center leadership to understand business priorities, operational challenges, and emerging training needs.
- Provide operational expertise and feedback during the development and revision of training materials and learning programs.
- Validate training content for accuracy, relevance, and alignment with current business processes.
- Participate in process, system, and product rollouts to ensure effective training readiness and adoption.
Coaching & Performance Support
- Identify learning opportunities through observation, operational feedback, performance trends, and business needs.
- Provide coaching and reinforcement to support knowledge retention and skill development.
- Partner with supervisors and leaders to support employee development initiatives.
- Assist in implementing targeted learning solutions that address identified skill gaps.
- Learning Program Support
- Collaborate with Learning & Development to maintain training materials, facilitator guides, job aids, and reference resources.
- Assist and support the creation and delivery of learning communications and just-in-time learning resources.
- Track training participation and learner progress.
- Provide recommendations for continuous improvement to training programs and learning processes.
Organizational Collaboration
- Participate in department meetings, leadership discussions, strategic initiatives, site visits, and special projects as assigned.
- Champion company culture, values, and customer experience standards throughout all training initiatives.
- Build strong relationships with leaders and employees across departments to support organizational goals.
Qualifications
- 2+ years of training, facilitation, coaching, or employee development experience.
- Experience facilitating instructor-led training in virtual environments.
- Strong presentation, communication, and facilitation skills.
- Ability to translate operational knowledge into effective learning experiences.
- Strong organizational, planning, and project coordination skills.
- Ability to build relationships and collaborate effectively with leaders and employees at all levels.
- Proficiency with Microsoft Office applications, including Teams, PowerPoint, Word, and Excel.
Preferred
- 2+ years of call center, customer service, or customer support experience.
- Experience supporting onboarding and new hire training programs.
- Knowledge of call center operations, customer experience principles, and customer service best practices.
- Experience with Learning Management Systems (LMS) and digital learning platforms.
- Experience participating in process, system, or product implementation initiatives.
SROA Offers:
- Competitive pay with bonus potential
- UKG Wallet - on-demand pay option
- 100% paid medical coverage options for employee-only
- Dental and vision plans for optimal care
- Eight (8) paid holidays
- Generous Paid Time Off (PTO), increasing with years of service
- Paid Maternity and Parental Leave for growing families
- 401(k) with substantial employer match and 100% immediate vesting
- Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
- GAP Insurance for added financial protection
- Employer-paid Life Insurance and Short-Term Disability coverage
- Long-Term Disability (LTD) coverage for added peace of mind
- Pet insurance - because your pets are family too
- Storage Discounts to help you declutter and organize
- Access to Voluntary Benefits for personalized coverage
- Learning and development opportunities to maximize your potential and excel in your career
- A great culture that values collaboration, innovation, and inclusivity
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What Storage Rentals of America employees say
Pay
Hours and flexibility
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About Storage Rentals of America
Sourced by ZipRecruiter
Industry
Real estate
Company size
201 - 500 Employees
Headquarters location
West Palm Beach, FL, US
Year founded
2013