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Learning Management System Intern information

What does a Learning Management System intern do?

A Learning Management System (LMS) Intern assists in the administration and maintenance of an organization's online learning platform. Their tasks typically include uploading and organizing course content, providing technical support to users, generating reports on course participation, and helping to troubleshoot issues within the LMS. They may also work with instructional designers and trainers to ensure that online courses run smoothly. This role offers valuable hands-on experience in educational technology and system administration.

What are the key skills and qualifications needed to thrive as a Learning Management System intern?

To thrive as a Learning Management System (LMS) Intern, you generally need a foundational understanding of instructional technology, basic knowledge of e-learning principles, and enrollment in or completion of a related degree program. Familiarity with popular LMS platforms such as Moodle, Blackboard, or Canvas, as well as proficiency in Microsoft Office and basic HTML, is often required. Strong organizational skills, attention to detail, and effective communication help interns excel in supporting users and managing digital course content. These skills and qualities are crucial for ensuring efficient system operation, user satisfaction, and the smooth delivery of online learning experiences.

What are some common challenges faced by Learning Management System interns during their internship?

Learning Management System (LMS) Interns often encounter challenges such as adapting to new software platforms, managing multiple support requests from users, and troubleshooting technical issues under tight deadlines. Additionally, they may need to quickly learn best practices for course content organization and collaborate with instructional designers and IT teams. Overcoming these challenges is a valuable learning experience that can enhance technical proficiency and strengthen communication skills within cross-functional teams.
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Learning Management System Intern jobs near you

Learning Management System Coordinator

MillenniumSoft Inc

Franklin Lakes, NJ • On-site

Contractor

Re-posted 8 days ago

Job description

Position                            : Learning Management System Coordinator

Location                           : Franklin Lakes, NJ

Duration                          : 06 Months

Total Hours/week            : 40.00

1st Shift

Client                                : Medical Devices Company

Job Category                   : Professional

Level of Experience        : Mid Level

Employment Type           : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

JOB DESCRIPTION

  • The LMS Coordinator for the client Excellence Academy is responsible for the ongoing management, accuracy, and optimization of all master data within the SuccessFactors Learning Management System (LMS) for the client Excellence office and ISC client Excellence.
  • This role ensures learning records, curricula, assignments, and user data are properly maintained, while providing high-quality reporting, system monitoring, and operational support.
  • The LMS Coordinator plays a key role in delivering a seamless learner and administrator experience and enabling data riven decision making across client Excellence Academy programs.

The primary responsibilities will include:

LMS Administration & Master Data Ownership

  • Maintain all LMS master data (users, items, curricula, assignments, programs, catalogs, facilities, instructors, etc.) in alignment with governance and quality standards.
  • Ensure accuracy, version control, and compliance across all BDEO and ISC BDE learning objects.
  • Process learning assignments, completions, and updates as requested.
  • Support creation and maintenance of client Excellence Academy libraries, certification paths, and learning journeys.
  • Serves as the internal LMS expert for the BDEO LMS training process and set-up

System Monitoring & Quality Assurance

  • Monitor daily LMS health, data integrity, and system workflows; proactively identify and resolve data inconsistencies.
  • Conduct periodic audits of learning records, curricula, and user data to ensure completeness and accuracy.
  • Track system errors and escalate to technical teams or vendors as needed.
  • Recommends utilization of LMS features that will enhance overall learner experience.
  • Ensure certified practitioners are using the LMS per defined process.

Reporting & Analytics

  • Build and deliver standardized and adhoc LMS reports, dashboards, and data extracts (e.g., enrollment, completion, overdue training, learning hours).
  • Analyze trends to help client Excellence Academy leaders identify performance gaps and opportunities for optimization.
  • Support KPI reporting and insights that contribute to the overall learning strategy and drive continuous improvement.

Operational Support & Customer Service

  • Serve as the first point of contact for troubleshooting LMS issues for BDEO and ISC BDE learners, managers, and certified practitioners.
  • Provide guidance to BDEA and content owners and on LMS processes and best practices.
  • Support testing, validation, and deployment for new features, releases, or configuration updates.

Process Documentation & Continuous Improvement

  • Maintain SOPs, work instructions, and process maps related to LMS operations.
  • Identify opportunities to simplify and standardize LMS workflows across the BDE Academy.
  • Support implementation of governance, compliance, and quality controls across all learning operations.