Learning Director Jobs in Augusta, GA (NOW HIRING)

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About Us
Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.
Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.
The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653 .
Location
Augusta University-
Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904
College/Department Information
At Augusta University, you notice your life changing from day one.
You discover classes that challenge you, meet faculty members who inspire you, and dive into work that fulfills you. You make friends from around the city, the country, and the world. And thanks to all those hands-on, real world opportunities that we're known for, you grow more skillful, knowledgeable, curious, and confident every day.
Job Summary
The Assistant Director of Transfer Operations will lead institutional efforts for admission processing of undergraduate transfer, returning, postbaccalaureate, transient, and auditing students to Augusta University in addition to managing all credit evaluation and articulation for all undergraduate students. Supervising two full-time staff members, the Assistant Director will carefully monitor and direct daily processing, credit evaluation, and decisioning to ensure data integrity/accuracy, timely document review, and quick admission decisions. They must have a commitment to transfer student success and will work closely with University System of Georgia and AU Academic Affairs leaders to ensure a student-first credit transfer approach that aids in meeting enrollment goals and is compliant with system policy.
Responsibilities
The duties include, but are not limited to:
SUPERVISION OF STAFF : Hire, train, supervise, evaluate, and provide ongoing development and mentorship for two full-time Transfer Evaluation Coordinators. Direct staff work to align daily and admission cycle priorities and ensure staff are performing to their highest ability to meet goals and complete tasks/projects in a timely manner. Train to ensure staff are knowledgeable of institutional and departmental updates and priorities
CREDIT EVALUATION : Manage the evaluation and articulation processes for transfer credit for all degree-seeking undergraduate applicants to the university (includes credit earned from colleges/universities, military service, credit by exam, and prior learning assessment). Serve as the primary contact to and collaborator with Academic Affairs for credit evaluation decisions. Lead efforts to improve technology and communication around transfer credit evaluation and articulation, including the use of Parchment Raptor. Serve as the institutional expert on USG policy regarding transfer credit. Provide excellent customer service to prospective and current students regarding credit evaluation/articulation decisions and policy.
ADMISSIONS PROCESSING : Ensure timely intake and review of all materials and decisioning for undergraduate transfer, returning, post-baccalaureate, transient, and auditing students to Augusta University. Monitor the intake of applications and documents by Student Support Specialists for assigned students populations. Maintain data integrity and accuracy for all student files. Develop and monitor reports to find and resolve application and decision discrepancies
REPORTING AND PROCESS IMPROVEMENT : Provide information for transfer applications and established course equivalencies for internal and external reports and records. Train and update staff and institutional partners on departmental procedures and policies around admission and credit evaluation. Ensure accurate and detailed documentation of policies and processes are maintained and regularly updated.
OTHER DUTIES : Perform all other duties as assigned. Contribute to the overall success of the Office of Undergraduate Admissions by performing other essential duties and responsibilities as assigned by the supervisor. Serve and actively engage on various institutions, divisions, and unit committees to contribute to overall undergraduate student enrollment, retention, and success.
Required Qualifications
Master's degree in any field from an accredited college or university and one year of experience in recruitment, marketing, or other higher education fields.
OR
Bachelor's degree in any field from an accredited college or university and two years of experience in recruitment, marketing, or other higher education fields.
Preferred Qualifications
Master's degree from an accredited college or university, experience working in admissions processing or registrar office, experience supervising full-time staff, familiarity with secondary and postsecondary school systems.
Knowledge, Skills, & Abilities
KNOWLEDGE
Knowledge in Microsoft Office and other computer software/databases, operating systems, and spreadsheets.
SKILLS
Willingness to learn Slate, Banner, Parchment Raptor, and Degree Works.
Strong written and verbal communication skills.
ABILITIES
Demonstrated ability to work with a wide range of people and commitment to creating a welcoming environment.
Demonstrate ability to efficiently and effectively solve problems and initiate and implement projects independently.
Shift/Salary/Benefits
Shift: Days; M-F ( Work outside of standard business hours may be required)
Pay Band: B10
Salary: $52,500/annually-$65,600/annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 7/23/2026-Until Filled
Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
Conditions of Employment
All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.
If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.
Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.
For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.
Other Information
This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."
Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.
Equal Employment Opportunity
Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.
How To Apply
Consider applying with us today!
Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.
https://www.augusta.edu/hr/jobs/
Select University Faculty & Staff > External Applicants if you are a candidate from outside the university
Select University Faculty & Staff > Internal Applicants if you are a current university employee
If you need further assistance, please contact us at 706-721-9365