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Learning Development In Hospitality Jobs in New York

H&H

Manager, Learning & Development Systems

New York, NY · On-site

$120K - $140K/yr

H&H is seeking a Manager, Learning & Development Systems to join the firm's New York City office ... in the people who power our growth. At H&H, you'll join a firm that is building on its legacy by ...

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Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What skills do you learn from working in hospitality?

Working in hospitality develops skills such as customer service, communication, problem-solving, teamwork, and time management. Employees often learn to handle diverse situations, use point-of-sale systems, and maintain professionalism in fast-paced environments.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Learning and Development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What are the typical challenges faced by Learning and Development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.
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What job categories do people searching Learning Development In Hospitality jobs in New York look for? The top searched job categories for Learning Development In Hospitality jobs in New York are:
What cities in New York are hiring for Learning Development In Hospitality jobs? Cities in New York with the most Learning Development In Hospitality job openings:
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Infographic showing various Learning Development In Hospitality job openings in New York as of May 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Temporary. Highlights an 100% In-person job distribution.
Assistant - Learning & Development

Assistant - Learning & Development

Sullivan & Cromwell

New York, NY • On-site

$55K - $65K/yr

Full-time

Posted 12 days ago

Job description

SUMMARY (Brief summary of position)
This position will assist the Learning & Development team (part of the Legal Talent Office) with the full life cycle of educational programs and CLE compliance for our lawyers, along with providing support to other LTO personnel on various projects and administrative matters as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
• Assist in executing Firm's educational programs, including coordinating logistics, sending invitations, etc.
• Assist with procedures for CLE-eligible educational programs, including preparing and processing paperwork, sending certificates, etc.
• Assist with attorney CLE compliance and registration reminders
In addition, responsibilities related to maintaining firm and client information are to be adhered to by all employees. This includes complying with the firm's information security policies, protecting firm assets from unauthorized access, disclosure, modification, destruction or interference, and reporting security events or potential events or other security risks to management.
QUALIFICATIONS
• Highly organized and detail-oriented
• Strong writing and communication skills
• Must be able to juggle multiple tasks with competing deadlines
• Proficiency in Microsoft Suite preferred
• Experience with CLE, CE Manager, viDesktop, or other LMS preferred
EDUCATION and/or EXPERIENCE
• B.A. required
• Experience working at a law firm or similarly fast-paced professional services environment preferred
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPENSATION
The base salary range offered for this role will be between $55,000 and $65,000. When determining a candidate's compensation offer, elements unique to each person are taken into consideration including but not limited to skill set, experience level, performance, professional certifications, degrees and location, as well as the needs of the Firm.
The total compensation package for this position may include overtime pay, discretionary bonuses and other benefits. For a more comprehensive list of employee benefits, please visit www.sullcrom.com/employee-benefits.
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