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Learning Development In Hospitality Jobs in New York

PDI

Learning & Development Manager

Woodcliff Lake, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION PURPOSE The Learning and Development Manager will lead the strategy and execution of ... In addition, it is tasked with creating, implementing, and managing training programs that support ...

Princess Cruises

Learning Development Mgr

New York, NY · On-site

Learning Development Mgr Department: Human Resources Employment Type: Fixed Term Contract Location ... The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities ...

Kepler Group

Manager, Learning & Development

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In fact, we're proud to share that AdAge recognized Kepler among the Best Place to Work in 2022 ... THE ROLE The Manager, Learning & Development will own and drive internal learning programs ...

Kepler Group

Manager, Learning & Development

New York, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In fact, we're proud to share that AdAge recognized Kepler among the Best Place to Work in 2022 ... THE ROLE The Manager, Learning & Development will own and drive internal learning programs ...

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All JobsLearning Development In Hospitality JobsLearning Development In Hospitality Jobs in New York

Learning Development In Hospitality information

What is learning and development in hospitality?

Learning and development in hospitality refers to the process of training and educating employees within the hospitality industry—such as hotels, restaurants, and resorts—to improve their skills, knowledge, and performance. This can include onboarding, technical training, customer service workshops, leadership programs, and ongoing professional development. The goal is to enhance guest experiences, increase employee satisfaction, and support business growth by ensuring staff are well-equipped to meet industry standards and expectations.

What are the typical challenges faced by learning and development professionals in the hospitality industry, and how can they be addressed?

Learning and Development professionals in hospitality often encounter challenges such as high employee turnover, diverse workforce backgrounds, and the need to deliver consistent training across multiple locations. To address these, professionals focus on creating flexible training programs, leveraging technology for remote learning, and tailoring content to accommodate different learning styles and cultural backgrounds. Building strong relationships with management and frontline staff helps ensure training is relevant and impactful, while ongoing feedback mechanisms enable continuous improvement.

What are the key skills and qualifications needed to thrive as a learning and development professional in hospitality, and why are they important?

To thrive as a Learning and Development professional in hospitality, you need expertise in instructional design, adult learning principles, and a background in hospitality management or training. Familiarity with learning management systems (LMS), e-learning authoring tools, and industry certifications like Certified Hospitality Trainer (CHT) are typically required. Strong communication, cultural awareness, and the ability to inspire and engage diverse teams are vital soft skills. These competencies ensure effective training programs that enhance staff performance and elevate guest experiences in a dynamic, service-oriented industry.

What is the difference between Learning Development In Hospitality vs Hospitality Trainer?

AspectLearning Development In HospitalityHospitality Trainer
CredentialsTypically requires certifications in instructional design, adult learning, or hospitality managementOften requires certifications in hospitality, training, or related fields
Work EnvironmentDesigns and implements training programs within hotels, resorts, or hospitality companiesDelivers training sessions directly to staff in hospitality settings
Employer & Industry UsageUsed by hospitality organizations to develop employee skills and knowledgeCommonly employed as a role within hospitality companies or training agencies

Learning Development In Hospitality focuses on creating comprehensive training programs and curricula, while Hospitality Trainers primarily deliver training sessions directly to staff. Both roles aim to improve service quality but differ in scope and responsibilities.

What skills do you develop in learning development in hospitality?

Learning development professionals in hospitality develop skills such as instructional design, training delivery, communication, and customer service. They also gain knowledge of hospitality operations, use of training tools and technology, and often pursue certifications like Certified Hospitality Trainer (CHT) to enhance their expertise.

What are popular job titles related to Learning Development In Hospitality jobs in New York?

For Learning Development In Hospitality jobs in New York, the most frequently searched job titles are:

What job categories do people searching Learning Development In Hospitality jobs in New York look for?

The top searched job categories for Learning Development In Hospitality jobs in New York are:

What cities in New York are hiring for Learning Development In Hospitality jobs?

Cities in New York with the most Learning Development In Hospitality job openings:

Learning Development In Hospitality jobs near you
Infographic showing various Learning Development In Hospitality job openings in New York as of August 2026, with employment types broken down into 2% Internship, 87% Full Time, and 11% Part Time. Highlights an 98% In-person, and 2% Hybrid job distribution.

Learning & Development Manager

PDI

Woodcliff Lake, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Driven by a commitment to research, quality, and service, PDI provides innovative products, educational resources, training, and support to prevent infection transmission and promote health and wellness. Encompassing three areas, our Healthcare, Sani Professional and Contract manufacturing divisions, we develop, manufacture, and distribute leading edge products for North America and the world. We have several locations across the US and are looking for new Associates to join our team!
POSITION PURPOSE
The Learning and Development Manager will lead the strategy and execution of learning initiatives including leadership development, professional skills training, onboarding programs, and talent development frameworks. This role ensures that learning programs align with organizational priorities and contribute to building a high-performing and engaged workforce. In addition, it is tasked with creating, implementing, and managing training programs that support the professional growth of all associates. They play a critical role in identifying skill gaps, designing curriculum, and evaluating the effectiveness of training initiatives to ensure they meet the evolving needs of the business and its workforce.
This role partners closely with the HR leadership team, business leaders, and subject matter experts to identify development needs and deliver learning solutions that build critical skills, strengthen leadership pipelines, and enhance overall associate performance.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Learning Strategy & Program Development
  • Develop and implement a comprehensive learning and development strategy aligned with organizational goals.
  • Design and deliver scalable learning programs, including leadership development, management training, and professional skill-building.
  • Identify organizational skill gaps through assessments, feedback, and performance data to inform learning priorities.
  • Manage enterprise learning initiatives such as onboarding, career development programs, mentoring, and succession development.

Leadership & Talent Development
  • Partner with HR Business Partners and business leaders to support leadership development initiatives.
  • Create programs that strengthen leadership capability, associate engagement, and internal talent mobility.
  • Support succession planning and high-potential development programs.

Learning Delivery & Facilitation
  • Facilitate workshops, leadership training sessions, and development programs across the organization.
  • Leverage multiple learning modalities including instructor-led training, virtual learning, e-learning, and experiential learning.
  • Ensure learning programs are engaging, relevant, and impactful.

Learning Technology & Program Management
  • Manage the Learning online platforms (i.e., LinkedIn Learning) including course administration, reporting, and user engagement.
  • Evaluate other learning technologies and tools to support digital learning strategies.
  • Track and measure program effectiveness using learning metrics and feedback.

Stakeholder Collaboration
  • Collaborate with HR, leadership, and functional teams to ensure learning programs address business needs.
  • Build strong partnerships with external vendors, training providers, and consultants when appropriate.
  • Promote a culture of continuous learning across the organization.

PERFORMANCE MEASUREMENTS
  • Adoption and engagement with learning programs
  • Improved leadership capability and internal talent development
  • Positive participant feedback and measurable skill development
  • Alignment of learning initiatives with business priorities

QUALIFICATIONS
EDUCATION/CERTIFICATION:
  • Bachelor's degree in Human Resources, Organizational Development, Business, Education, or equivalent experience required
  • Master's degree or relevant professional certification preferred

REQUIRED KNOWLEDGE:
  • Learning program design and instructional development
  • Leadership development programs
  • Strategic thinking and business partnership
  • Strong facilitation and presentation skills
  • Data-driven program evaluation
  • Project management and program execution
  • Excellent communication and stakeholder engagement skills

EXPERIENCE REQUIRED:
  • 5-8 years of experience in Learning & Development, Talent Development, Organizational Development, or related HR function
  • Experience designing and delivering leadership development programs
  • Experience designing and facilitating training sessions and workshops

SKILLS/ABILITIES:
  • Proven experience in L&D, Training, OD, or similar roles, with expertise in training design, development, delivery, and facilitation
  • Current knowledge of effective L&D methods, including, e-learning, and others learning models
  • Exceptional multitasking, independent working, and cross-functional collaboration skills
  • Excellent communication skills with the ability to simplify complex topics
  • Strong analytical and critical thinking skills.
  • Demonstrated strategic focus

WORKING CONDITIONS
  • No hazardous or significantly unpleasant conditions

Applicants must be legally authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship.
SALARY RANGE
  • $130,000 - $150,000, plus bonus

PDI is pleased to offer a comprehensive and affordable benefits program to our associates, which includes:
  • Medical & prescription drug coverage
  • Dental / Vision plan
  • 401(k) savings plan with company match
  • Basic and supplemental life insurance
  • Flexible Spending Accounts (FSAs)
  • Short- and long-term disability benefits
  • Health Advocacy Program / Employee Assistance Program (EAP)

Many other voluntary benefit plans and perks such as: Legal assistance, critical illness, hospital indemnity and accident coverage, discounted home/auto/rental insurance, employee discounts and pet insurance, tuition assistance, referral bonus program, paid parental leave, a health club rebate program and more
At PDI, we are also committed to helping our associates maintain a healthy and sustainable work/life balance and are proud to provide: Sick leave, generous vacation and holiday time, paid parental leave, summer hours, flex place/flex time options
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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