Learning Development In Hospitality Jobs in New York

Iovino Enterprises is the parent company to four New York City based construction companies that share a common commitment to excellence, innovation, and exceptional results. Unlock your potential and seize the opportunity to be at the forefront of a construction empire.

As a product of 35 years in the construction business, we have harnessed expertise in cutting-edge technology, human capital management, finance, and legal/compliance, all while fostering an environment where each company retains its distinct personality and style. This "family of companies" culture is rooted in a common vision and set of values: respect, development for all employees regardless of position, and a commitment to give back to our communities.          

Working with the Director of HR Operations, this role will lead the execution of our Learning & Development strategy and will play an important role in creating and fostering our learning culture. As a key partner to the business, the L&D Specialist will work closely with our leaders and subject matter experts to analyze needs, design and deliver learning programs and content, and coordinate and manage learning programs. This position will also provide additional support to other areas of the HR function with the opportunity to grow and learn from these different areas of Human Resources.                                                         

II.  EDUCATION/CERTIFICATIONS

• Bachelor's degree in Human Resources, Psychology or other related field (or equivalent experience).
• Master's degree in I/O Psychology a plus                                                                     

III.  KEY RESPONSIBILITIES

• L&D Program Specialist: Design, develop and deliver L&D solutions, partnering with internal subject matter experts (SMEs) and external consultants/partners when appropriate. Develop and execute engaging marketing strategies to create awareness and follow through of the learning and development programs, and all other learning resources. Analyze and evaluate learning and development programs/resources through post training feedback and other metrics for continuous improvement and to determine recommendations and/or solutions to further the impact. Review and continually evolve existing development programs to align with our fast pace and rate of growth.
• Business partner: Collaborate with leaders to identify and define training needs, establish objectives to meet the business needs, determine appropriate learning and development solutions that align with business strategy and specific learning objectives. Work with technical experts to develop content and coordinate the program, content, and format.
• Learning Administrator: Coordinate and perform administrative functions necessary to schedule, execute, deliver, and document L&D programs. Fully prepare for logistical requirements of classroom sessions; order/print materials, schedule rooms, set up room, test technology, etc.
• Technology Administrator: Oversee the learning management system (LMS) and ongoing administration; track and provide regular reporting on learning effectiveness and impact on business goals and objectives. Strategically maximize LMS capabilities, and continuously refresh development content to drive usage and value.
• Performance Management: Working with the Director of HR Operations, overseeing all performance management. Goal setting: help foster employees in creating detailed measurable goals each year. At year end, discuss with executives and managers the success of each employee. IDP: help managers with creating Individual Development Plans for employees that are transitioning to a new position. Talent Assessment: work with executives and managers to assess the talent pool and notice any trends that may be of concern.
• Certifications: Support all employees in their goal towards obtaining certifications/licenses. Keep up to date with CEU and promote them within the organization. Create step by step guides on how to obtain certain certifications. Reimburse employees for fees on exams. Buy any approved resources to help employees prepare for exams.
• New Hire Orientation: Manage and facilitate new hire orientation, including maintaining, updating, and editing orientation materials to ensure they remain accurate and relevant.
• Other HR duties as assigned.

IV.  QUALIFICATIONS OF THE POSITION

• At least 5 years of relevant experience preferred.
• Strong work ethic, ability to multi-task and juggle changing priorities.
• Well organized and comfortable with prioritizing and managing multiple priorities and tasks.
• Customer driven - must be responsive to employee concerns and questions.
• Outstanding communication skills and presentation/facilitation skills.
• Ability and willingness to multi-task and manage multiple stakeholders.
• Demonstrated ability to be detail oriented while focusing on the big picture.
• Strong identification with the Company's mission and values and our commitment to the people we serve and the services we provide.

 #ZR

Iovino Enterprises is the parent company to four New York City based construction companies that share a common commitment to excellence, innovation, and exceptional results. Unlock your potential and seize the opportunity to be at the forefront of a construction empire.

As a product of 35 years in the construction business, we have harnessed expertise in cutting-edge technology, human capital management, finance, and legal/compliance, all while fostering an environment where each company retains its distinct personality and style. This “family of companies” culture is rooted in a common vision and set of values: respect, development for all employees regardless of position, and a commitment to give back to our communities.