Learning Development Coordinator Jobs in Phoenix, AZ

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a singleconnected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview

The Learning Architect (LA) is responsible for strategically designing and developing impactful learning solutions that drive measurable performance improvements. Collaborating closely with stakeholders, the Learning Architect leads the design planning of advanced learning experiences and ensures outcomes are relevant and measurable. Additionally, the Learning Architect may contribute to the development of complex learning assets, such as advanced simulations, ensuring that learning experiences are engaging, effective, and pedagogically sound.

A key responsibility of the Learning Architect is the evaluation of learning programs. This includes implementing industry-standard evaluation frameworks to assess the effectiveness of learning solutions toward creating business impacts and enabling learners' on-the-job performance. The Learning Architect uses data-driven insights to continuously refine programs, ensuring alignment to the company's objectives and key results.

This role requires a balance of effective instructional design, stakeholder collaboration, and a commitment to driving continuous improvement through well-aligned assessment and feedback mechanisms.

The role also includes core project management responsibilities such as intake review, needs analysis, SME coordination, milestone tracking, quality assurance, and delivery coordination to ensure learning solutions are executed effectively from discovery through launch.

This role works in close coordination with a Program Manager, who provides strategic consultation before work begins, orchestrates cross-functional stakeholder alignment, confirms solution direction, supports prioritization and readiness, and maintains program-level oversight across a portfolio of initiatives tied to business strategy.

Responsibilities

• Conduct thorough needs assessment with stakeholders and SMEs to identify gaps in knowledge, skill, and performance and align learning solutions with business goals and KPIs. This includes reviewing intake requests, conducting fact-finding to clarify expectations and roles, identifying key stakeholders and SMEs, validating the business need, confirming training is the appropriate solution, gathering requirements, and reviewing existing content to support sound recommendations and prevent scope creep.
• Lead the design of comprehensive learning solutions by creating detailed, clear storyboards and design plans that adhere to adult learning principles, maximize learner engagement and retention, and ensure a smooth handoff to Instructional Designers for development. Collaborate with subject matter experts (SMEs) across multiple discovery sessions to uncover and bring expert knowledge into each project, with SMEs serving as active contributors throughout development rather than only final reviewers.
• Manage relationships with key business stakeholders, ensuring learning solutions aligned with strategic objectives and expectations are properly managed throughout an assigned project. Manage project milestones, risks, dependencies, and resources throughout the project lifecycle, while coordinating appropriately with the Program Manager on broader prioritization, readiness, and cross-functional alignment.
• Design and implement evaluation strategies (e.g. Kirkpatrick Levels 1-4) to measure the effectiveness of learning initiatives and provide data-driven insights for continuous improvement. Support delivery follow-through by coordinating completion reports, surveys, and learner communications.
• Drive innovation by integrating relevant and engaging technologies, such as simulations and complex learner interactions, to enhance engagement and support learning outcomes. Conduct quality reviews and accuracy validation prior to release and coordinate final delivery activities, including roster preparation and audience enrollment in Sana, as applicable.

Qualifications

Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $70,600-$110,900 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.Qualifications:
• Bachelor's Degree in Instructional Design, Learning & Development, Human Resource Development, Educational Technology, or a related field. - Required
• 5 years of experience in Learning architecture, instructional design, or a similar role, with proven experience designing learning solutions that drive business outcomes.
• Learning architecture, instructional design, or a similar role, with proven experience designing learning solutions that drive business outcomes. Experience managing learning projects through intake, analysis, SME engagement, quality review, and delivery coordination is preferred.
Education:UNAVAILABLEEmployment Type: FULL_TIME