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Learning Content Manager Jobs in California (NOW HIRING)

Giga AI Inc

Social Content Manager

San Francisco, CA · On-site

$100K - $180K/yr

We're hiring a Social Content Manager to own X and LinkedIn end-to-end: the posts, the POV, and the ... Performance learning & iteration (20%): Weekly readout on what worked and what didn't, fed back ...

Breg

Training and Development Intern

Carlsbad, CA · On-site

$15.50 - $20.50/hr

Administers day-to-day Learning Management System (LMS) activities, including course assignments, user support, reporting, learning plans, and content management. * Evaluates current LMS training ...

Breg, Inc.

Training and Development Intern

Carlsbad, CA

$15.50 - $20.50/hr

Administers day-to-day Learning Management System (LMS) activities, including course assignments, user support, reporting, learning plans, and content management. * Evaluates current LMS training ...

Breg

Training and Development Intern

Carlsbad, CA

$15.50 - $20.50/hr

Administers day-to-day Learning Management System (LMS) activities, including course assignments, user support, reporting, learning plans, and content management. * Evaluates current LMS training ...

Omni Inclusive

Workday Learning Consultant

Fremont, CA · On-site

Set up and maintain the Workday Learning module, including creating and managing learning content (courses, lessons, programs), scheduling learning campaigns, and managing user access. * Stay up to ...

Paxos Labs

Content & Social Manager

San Francisco, CA · On-site

We are looking for a Content & Social Manager to drive Paxos Labs' content motion helping us show ... Benefit from continuous learning and professional development in a rapidly evolving industry with ...

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Learning Content Manager information

How does a Learning Content Manager typically collaborate with subject matter experts and instructional designers?

A Learning Content Manager frequently works closely with subject matter experts (SMEs) to ensure training materials are accurate, relevant, and aligned with organizational goals. They also coordinate with instructional designers to translate complex concepts into engaging, learner-friendly formats, such as e-learning modules, videos, and interactive activities. This collaborative process often involves regular meetings, content reviews, and feedback cycles to maintain high standards and meet project deadlines efficiently.

What are the key skills and qualifications needed to thrive as a Learning Content Manager, and why are they important?

To thrive as a Learning Content Manager, you need expertise in instructional design, curriculum development, and a background in education or training, often supported by a bachelor’s or master’s degree. Familiarity with learning management systems (LMS), e-learning authoring tools like Articulate or Adobe Captivate, and project management platforms is typically required. Strong communication, leadership, and organizational skills help you collaborate effectively and manage multiple content projects. These skills ensure the creation of engaging, effective learning experiences that align with organizational goals and drive learner success.

What is the difference between Learning Content Manager vs Instructional Designer?

AspectLearning Content ManagerInstructional Designer
CredentialsBachelor's degree in Education, Instructional Design, or related fieldBachelor's or Master's in Education, Instructional Design, or similar
Work EnvironmentCollaborates with content creators, educators, and tech teams in corporate or educational settingsDesigns learning experiences, often working independently or with subject matter experts
Employer & IndustryEducational institutions, corporate training, e-learning companiesEducational institutions, corporate training, e-learning development

While both roles focus on learning content, the Learning Content Manager oversees content strategy and management, ensuring materials align with organizational goals. The Instructional Designer primarily creates and designs engaging learning experiences. Both roles often collaborate but serve different functions within the learning development process.

What does a Learning Content Manager do?

A Learning Content Manager is responsible for overseeing the creation, organization, and maintenance of educational materials and resources within an organization or educational institution. They collaborate with subject matter experts, instructional designers, and other stakeholders to ensure that learning content is engaging, accurate, and aligned with learning objectives. Additionally, they may manage e-learning platforms, track content effectiveness, and implement updates based on feedback or new developments in the field. Their ultimate goal is to enhance the learning experience and support the professional or academic growth of learners.
What are popular job titles related to Learning Content Manager jobs in California? For Learning Content Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Learning Content Manager jobs in California look for? The top searched job categories for Learning Content Manager jobs in California are:
What cities in California are hiring for Learning Content Manager jobs? Cities in California with the most Learning Content Manager job openings:
Learning Content Manager jobs near you
Infographic showing various Learning Content Manager job openings in California as of June 2026, with employment types broken down into 1% As Needed, 48% Full Time, 46% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 73% Physical, 3% Hybrid, and 24% Remote job distribution.
Customer Education & Content Manager

Customer Education & Content Manager

Secureframe

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

At Secureframe, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes' next billion dollar startups, TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards.
As we continue to grow, our mission remains clear: to provide seamless, secure compliance solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a dynamic team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking.
Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google's AI Fund), BoxGroup, Village Global, and many more.
About the Role
The Customer Education & Content Manager will own everything that helps customers learn Secureframe independently, from screen-recorded product walkthroughs and compliance framework training courses to internal Sales, Implementation, and Channel Partner enablement.
This person will sit under the Customer Experience team (within the broader Customer Success org) and report to the Director of Support.
Secureframe highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Secureframe office), Secureframe considers working in the office, approximately 30% of the time under current policy, to be an essential function of the employee's role.
Why this role matters
  • As Secureframe grows its SMB and mid-market customer base, including customers at lower price points who need to succeed independently, scalable self-serve education is no longer optional. A well-built training academy reduces time-to-value, drives deeper product adoption, and ensures customers are getting full value from their investment without requiring 1:1 time from our team for every question.
  • -
  • What You'll Own

Customer Training Academy
  • Reduce inbound support tickets on trainable topics by building structured, self-serve learning paths across CMMC, FedRAMP, SOC 2, ISO 27001, HIPAA, and core product features
  • Increase self-serve adoption for SMB and mid-market customers by ensuring every top-trafficked help center article has a companion video walkthrough
  • Drive deeper platform engagement through certification and completion-based programs that give customers a measurable reason to return to the academy

Product Video & Walkthrough Content
  • Maintain a current, accurate video library covering every major feature and workflow, so customers always have an up-to-date reference
  • Produce micro demos and short-form walkthroughs for high-frequency "how do I" questions, so customers self-serve answers in under two minutes without opening a ticket
  • Accelerate customer awareness of new features by scripting and producing release videos in collaboration with Product and Marketing - before customers need to ask
  • Shorten time-to-value for new customers by ensuring onboarding video content reflects the latest product UI at all times

Internal Enablement
  • Create and maintain enablement content for Sales: demo scripts, competitive positioning, objection handling videos, and product update summaries
  • Create and maintain enablement content for Implementation: onboarding runbooks, handoff guides, and process walkthroughs
  • Build a channel partner enablement library so resellers and MSPs can ramp independently without requiring Secureframe headcount

Adoption & Impact
  • Drive active usage of the academy by partnering with Product and CS teams to surface content at key moments in the customer lifecycle
  • Measurably reduce the volume of 1:1 training, walkthrough, and "show me how" requests handled by CSMs, freeing CSM capacity for higher-value strategic work
  • Own the content strategy for the Comply AI knowledge base, keeping it current as the product evolves
  • Track and report on education KPIs: course completion rates, video engagement, support ticket deflection, and time-to-value metrics
  • Identify content gaps by reviewing support ticket trends, help center analytics, and cross-functional feedback

Who we're looking for
  • Experience launching or scaling a customer education function from scratch - you've built the library, owned the platform, and driven adoption, not just maintained what someone else created
  • Thrives in cross-functional environments - this role requires tight, ongoing partnership with Product, Marketing, CX, CS, and Implementation to stay current and drive impact
  • Comfortable producing high-quality screen recordings with voice narration using modern tools (Loom, Camtasia, ScreenFlow, or similar) - you make the videos yourself, you don't just manage people who do
  • Strong written communication and scripting skills, you can write course copy, help center articles, and instructional scripts that don't need heavy editing from SMEs
  • Experience with LMS platforms (Skilljar, Gainsight CE, Northpass, Docebo, or similar)
  • Technical fluency with SaaS products - not a developer, but able to navigate integrations, APIs, and complex platform workflows and explain them clearly
  • Ability to prioritize a content backlog using data: help center analytics, ticket tagging, and product usage signals
  • 3+ years of experience in SaaS, ideally in a content, education, enablement, or instructional design role
  • Background in GRC, compliance, or security awareness training
  • Experience building and running a customer certification or badging program
  • Comfort on camera for webinars or live training sessions
  • Experience building channel or partner enablement programs

$100,000 - $120,000 a year
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Benefits:
- Industry-competitive salary and equity
- Medical, dental, and vision benefits for you and your dependents
- Flexible time off so you can rest, recharge, and stay at your best
- 401(k)
- Paid family leave
- Ground floor opportunity as an early member of the team
Secureframe is an equal opportunity employer. We aim to create an environment where every team member at Secureframe feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Collaboration, connection, and having fun with colleagues is an important part of our culture as a remote first company. Therefore, all employees must be able to travel by air to company offsites two to four times per year (reasonable accommodations will be made where appropriate).
We've become aware of fraudulent job offers and recruiters falsely claiming to represent Secureframe.
Please note:
1. Official Communication: All genuine Secureframe recruiting communication and job offers are sent from @secureframe.com email addresses.
2. No Fees: We never ask for payments or fees from job applicants at any stage.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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