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Learning And Development Manager Jobs in Worcester, MA

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Learning And Development Manager information

See Worcester, MA salary details

$50.9K

$99.5K

$134.2K

How much do learning and development manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for learning and development manager in Worcester, MA is $99,482.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,300.00 and $115,200.00 per year, depending on experience, location, and employer.

How does a learning and development manager typically collaborate with other departments to assess and address training needs?

Learning and Development Managers work closely with department heads and team leaders to identify skill gaps and align training programs with business goals. They often conduct needs assessments through surveys, interviews, and performance data analysis, then design tailored learning interventions. Regular collaboration ensures training initiatives remain relevant and have measurable impact, and managers may also coordinate with HR to track progress and gather feedback for continuous improvement.

What is the difference between Learning And Development Manager vs Training Coordinator?

AspectLearning And Development ManagerTraining Coordinator
CredentialsBachelor's degree, often certifications in L&D or HRHigh school diploma or equivalent, some roles prefer certifications
Work EnvironmentStrategic planning, overseeing programs, managementOrganizing and delivering training sessions, administrative tasks
Employer & Industry UsageCorporate, educational, nonprofit sectorsCorporate, healthcare, retail sectors

The Learning And Development Manager focuses on designing, implementing, and overseeing training strategies at a strategic level, while the Training Coordinator handles the logistics and delivery of training sessions. Both roles require strong communication skills, but the manager's role is more strategic and managerial, whereas the coordinator's role is more operational and execution-focused.

What is a learning and development manager?

A learning and development manager builds training programs for employees within a business or organization. This training focuses on helping employees understand and work towards the organization’s goals. A learning and development manager may also work with the training and development staff to create instructional videos, schedule and develop in-class lectures, and create online learning environments.

What does a learning and development manager do?

A Learning and Development Manager is responsible for designing, implementing, and overseeing training programs within an organization. They assess training needs, develop educational materials, and coordinate workshops or courses to support employee growth and organizational goals. Their role often involves collaborating with department heads, evaluating the effectiveness of training initiatives, and ensuring that employees have the skills and knowledge needed to excel in their roles.

What are the key skills and qualifications needed to thrive as a learning and development manager?

To thrive as a Learning and Development Manager, you need expertise in instructional design, adult learning theory, and organizational development, usually backed by a relevant degree or HR certification. Familiarity with learning management systems (LMS), e-learning authoring tools, and assessment platforms is typically required. Exceptional communication, leadership, and analytical skills help you engage stakeholders and tailor programs to organizational needs. These capabilities ensure effective talent development, improved employee performance, and support for overall business goals.
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For Learning And Development Manager jobs in Worcester, MA, the most frequently searched job titles are:

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The top searched job categories for Learning And Development Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Learning And Development Manager jobs?

Cities near Worcester, MA with the most Learning And Development Manager job openings:

Learning And Development Manager jobs near you
Infographic showing various Learning And Development Manager job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $99,482 per year, or $47.8 per hour.

CaseWorks Business Development Manager Department- East Coast

AIS

Leominster, MA • On-site

Full-time

Re-posted 13 days ago

Job description

Position Title: CaseWorks Business Development Manager

Department: Sales

Reports To: Executive Vice President of Sales

Location: East Coast

FLSA Status: Exempt

Position Summary

The CaseWorks Business Development Manager drives CaseWorks revenue by serving as the primary resource for dealers and AIS Sales during architectural project pre-construction and bidding. The role provides technical guidance, supports project qualification, and delivers targeted training on bid methods, drawings, and installation practices. This position engages directly with key influencers to drive sales while also training AIS sales team and dealers to effectively sell through these channels.

Key Responsibilities

  • Responsible for capturing and growing CaseWorks revenue.
  • First point of contact for AIS Sales and Dealers for architectural project pre-qualification.
  • Dealer and clients facing responsibilities such as supporting sales initiatives, consulting with dealers, clients, contractors, architects providing technical guidance during pre-construction and bidding phases.
  • Coach and train dealer personnel on architectural bid methods-best practices, drawing requirements, field verification, field measurements and installation processes.
  • Prepares and executes Sales and Dealer training specific to CaseWorks Sales activities.
  • Intimate knowledge of AIS manufacturing capabilities. Ability to bridge customer requirements with AIS capabilities and pricing.
  • All other activities as directed.

Qualifications

  • Bachelor’s degree in interior design, Industrial Design, Architecture, Engineering, Construction Management, or related field.
  • 5+ years of experience in architectural millwork/casework operations, estimating, or project management with a focus on commercial laminate construction.
  • Proficiency with CAD tools; familiarity with estimating software (Excel, Bluebeam, or industry-specific tools) preferred.
  • Strong knowledge of AWI standards, casework joinery, laminate construction, substrates, and fabrication methods.
  • Ability to read and interpret complex architectural and construction documents.
  • Strong communication skills for cross-team collaboration and technical client discussions.
  • Detail-oriented with strong organizational and analytical abilities.
  • Sales acumen and comfort interacting with clients, vendors, and contractors in a professional, solutions-oriented manner.

Technical Expertise

  • Strong understanding of architectural millwork/casework construction, AWI standards, joinery, and laminate fabrication.
  • Ability to read, interpret, and communicate complex architectural drawings, specifications, and bid packages.
  • Proficiency with CAD platforms, Bluebeam, and industry-standard estimating tools.
  • Ability to translate customer technical requirements into AIS CaseWorks capabilities, pricing, and deliverables.

Sales & Business Development Competencies

  • Demonstrated ability to build and maintain strong relationships with dealers, architects, designers, contractors, and end users.
  • Skilled at conducting sales presentations, technical training, and product demonstrations.
  • Strong negotiation, influence, and consultative-selling skills focused on value creation.
  • Ability to identify opportunities early in the design and pre-construction process and guide stakeholders toward AIS CaseWorks solutions.

Project & Process Competencies

  • Excellent planning and organizational skills to manage multiple bids, timelines, and project requirements simultaneously.
  • Strong attention to detail to ensure accuracy of takeoffs, measurements, and technical documentation.
  • Ability to troubleshoot construction, installation, and site-related challenges and provide practical recommendations.
  • Proven ability to follow structured processes while driving continuous improvement in dealer and sales team capability.

Communication & Collaboration Skills

  • Strong verbal and written communication skills for technical discussions with architects, designers, project managers, and internal teams.
  • Ability to simplify complex technical concepts for non-technical stakeholders.
  • Skilled in delivering targeted training to dealers, sales teams, and customer groups.
  • Collaborative mindset with the ability to work cross-functionally across Engineering, Operations, Pricing, and Sales.

Personal Attributes

  • Self-motivated, proactive, and able to work independently in a fast-paced environment.
  • High level of professionalism, accountability, and customer service orientation.
  • Analytical thinker with strong problem-solving abilities.
  • Commitment to AIS’s values of integrity, continuous learning, design leadership, and creating customer value.

AIS Core Values

At AIS, we have a strong set of values that guide our business and help us align with our customers:

  • We listen to our customers.
  • We rely on our Employees.
  • We honor Integrity.
  • We embrace Continuous Learning.
  • We lead with Design.
  • We create Value.
  • We work to make the World better.

EEO/AA Statement

As an EEO/AA employer, AIS will not discriminate in its employment practices due to an applicant's race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people.

This organization participates in E-Verify Employment Eligibility Verification.
AIS is a Federal Contractor and required to comply with Executive Order 14042.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by members assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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