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Learning And Development Manager Jobs in Riverview, FL

PulseLearning

Media Developer - eLearning

Tampa, FL · Remote

Key Responsibilities eLearning Development * Develop interactive eLearning modules using authoring ... Collaborate with instructional designers, project managers, and graphic designers to develop ...

Deltek, Inc.

Sr Mgr, Sales Development

Tampa, FL · On-site

30-Apr-2026 Senior Sales Development Manager US-Herndon-VA (Hybrid), US-Tampa-FL 10951BR Company ... for learning, growing and making a difference. At Deltek, we take immense pride in creating a ...

Paychex

Sr Learning Instructor

Saint Petersburg, FL

$26.26 - $45.10/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Able to execute learning & development programs on complex product sets across multiple business ...

New

Paychex

Sr Sales Learning Instructor

Saint Petersburg, FL · On-site

$40 - $60/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... Able to execute learning & development programs on complex product sets across multiple business ...

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All JobsLearning And Development JobsLearning And Development Manager JobsLearning And Development Manager Jobs in Riverview, FL

Learning And Development Manager information

See Riverview, FL salary details

$45.5K

$88.9K

$120K

How much do learning and development manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for learning and development manager in Riverview, FL is $88,923.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $103,000.00 per year, depending on experience, location, and employer.

How does a Learning and Development Manager typically collaborate with other departments to assess and address training needs?

Learning and Development Managers work closely with department heads and team leaders to identify skill gaps and align training programs with business goals. They often conduct needs assessments through surveys, interviews, and performance data analysis, then design tailored learning interventions. Regular collaboration ensures training initiatives remain relevant and have measurable impact, and managers may also coordinate with HR to track progress and gather feedback for continuous improvement.

How do I get into L&D?

To become a Learning and Development (L&D) Manager, candidates typically need a background in human resources, education, or related fields, along with experience in training, facilitation, or instructional design. Relevant skills include communication, project management, and familiarity with learning management systems (LMS). Earning certifications such as CPLP or ATD can enhance prospects, and gaining experience through entry-level training roles can help build a pathway into L&D management.

What is the difference between Learning And Development Manager vs Training Coordinator?

AspectLearning And Development ManagerTraining Coordinator
CredentialsBachelor's degree, often certifications in L&D or HRHigh school diploma or equivalent, some roles prefer certifications
Work EnvironmentStrategic planning, overseeing programs, managementOrganizing and delivering training sessions, administrative tasks
Employer & Industry UsageCorporate, educational, nonprofit sectorsCorporate, healthcare, retail sectors

The Learning And Development Manager focuses on designing, implementing, and overseeing training strategies at a strategic level, while the Training Coordinator handles the logistics and delivery of training sessions. Both roles require strong communication skills, but the manager's role is more strategic and managerial, whereas the coordinator's role is more operational and execution-focused.

What is the role of a learning and development manager?

A learning and development manager oversees employee training programs to improve skills and performance within an organization. They assess training needs, develop learning strategies, and often utilize tools like Learning Management Systems (LMS) to deliver and track training initiatives.

What Is a Learning and Development Manager?

A learning and development manager builds training programs for employees within a business or organization. This training focuses on helping employees understand and work towards the organization’s goals. A learning and development manager may also work with the training and development staff to create instructional videos, schedule and develop in-class lectures, and create online learning environments.

What is the 70/20/10 rule for learning and development?

The 70/20/10 rule for learning and development suggests that individuals acquire 70% of their skills through on-the-job experiences, 20% through social learning such as coaching and mentoring, and 10% through formal training or courses. Learning and Development Managers often design programs that incorporate these proportions to optimize employee growth and skill development.

What does a Learning and Development Manager do?

A Learning and Development Manager is responsible for designing, implementing, and overseeing training programs within an organization. They assess training needs, develop educational materials, and coordinate workshops or courses to support employee growth and organizational goals. Their role often involves collaborating with department heads, evaluating the effectiveness of training initiatives, and ensuring that employees have the skills and knowledge needed to excel in their roles.

What are the key skills and qualifications needed to thrive as a Learning and Development Manager, and why are they important?

To thrive as a Learning and Development Manager, you need expertise in instructional design, adult learning theory, and organizational development, usually backed by a relevant degree or HR certification. Familiarity with learning management systems (LMS), e-learning authoring tools, and assessment platforms is typically required. Exceptional communication, leadership, and analytical skills help you engage stakeholders and tailor programs to organizational needs. These capabilities ensure effective talent development, improved employee performance, and support for overall business goals.

Is L&D a part of HR?

Learning and Development (L&D) is typically a function within the Human Resources (HR) department, focusing on employee training, skill development, and organizational learning. L&D managers often collaborate with HR to align training programs with company goals and may use tools like Learning Management Systems (LMS).
More about Learning And Development Manager jobs
What are the most commonly searched types of Learning And Development jobs in Riverview, FL? The most popular types of Learning And Development jobs in Riverview, FL are:
What are popular job titles related to Learning And Development Manager jobs in Riverview, FL? For Learning And Development Manager jobs in Riverview, FL, the most frequently searched job titles are:
What job categories do people searching Learning And Development Manager jobs in Riverview, FL look for? The top searched job categories for Learning And Development Manager jobs in Riverview, FL are:
What cities near Riverview, FL are hiring for Learning And Development Manager jobs? Cities near Riverview, FL with the most Learning And Development Manager job openings:
Learning And Development Manager jobs near you
Infographic showing various Learning And Development Manager job openings in Riverview, FL as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $88,923 per year, or $42.8 per hour.
Customer Success Learning Development Specialist

Customer Success Learning Development Specialist

Ashley Global Retail, LLC

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Ashley Furniture rating

6.0

Company rating: 6.0 out of 10

Based on 285 frontline employees who took The Breakroom Quiz

36th of 46 rated furniture manufacturers

Job description

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort
Who We Are:
At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business - we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.
If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.
If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.
Position Overview
The Customer Success Learning & Development Specialist supports Customer Success and Retail teams through comprehensive training delivery, onboarding support, content maintenance, coaching, and process improvement initiatives. This role serves as a critical resource for employee development and operational knowledge, ensuring teams have the tools and training needed to deliver exceptional customer experiences.
Key Responsibilities
Training & Development
  • Facilitate and deliver training programs for Customer Success and Retail teams
  • Maintain and update learning materials, SOPs, and process documentation to ensure accuracy and relevance
  • Support employee development through ongoing coaching and performance support
  • Track training completion, learner progress, and adoption of new processes using operational KPIs
  • Serve as a subject matter expert resource for process and operational knowledge

Onboarding & Support
  • Design and deliver onboarding experiences for new Customer Success and Retail team members
  • Provide post-training support to help employees apply knowledge and build confidence
  • Conduct check-ins and follow-up coaching to ensure successful knowledge transfer

Content Management
  • Create, update, and maintain training materials, job aids, videos, and reference documents
  • Ensure content accuracy through collaboration with operations, quality, and leadership teams
  • Organize and manage training content in LMS platforms and knowledge management systems

Process Improvement
  • Identify workflow inefficiencies and support implementation of process improvements and best practices
  • Recommend updates to training materials, SOPs, workflows, and operational processes to improve employee performance and customer experience
  • Partner with stakeholders to ensure successful rollout of process updates and changes

Cross-Functional Partnership
  • Partner with operations, quality, leadership, and support teams to ensure training content accuracy
  • Collaborate on successful rollout of process updates and system changes
  • Provide facilitation, feedback, and ongoing support to help employees build knowledge and confidence

Required Qualifications
  • Equivalent combination of education and relevant work experience will be considered
  • 1-3 years of experience in customer service, training, onboarding, content support, or process improvement environments
  • Experience creating and maintaining training content and documentation
  • Demonstrated experience facilitating training or presenting to groups

Additional Qualifications (Preferred)
  • Experience with LMS platforms, content management tools, and video creation tools
  • Proficiency with CRM systems and knowledge base systems
  • Background in instructional design or adult learning principles
  • Certification in training delivery or instructional design (e.g., CPTD, ATD certificates)
  • Strong Microsoft Office skills, particularly PowerPoint and Word
  • Experience in retail or customer success environments
  • Familiarity with change management principles and practices
  • Previous coaching or mentoring experience

Work Environment:
  • This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours.

Benefits We Offer:
  • Health, Dental, Vision, Employee Assistance Program
  • Paid Time Off; increases with years of service
  • Generous Employee Discount on home furnishings
  • Professional Development Opportunities
  • Tuition Assistance
  • Ashley Wellness Centers (location specific)
  • 401(k) and Profit Sharing
  • Life Insurance

Our Core Values:
  • Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.

  • (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.

  • Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.

  • Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.

  • Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.

  • Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.

  • Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:
Corporate Social Responsibility
View Our Corporate Brochure
We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.
Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.
* Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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