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Lead Ramp Service Agent Jobs (NOW HIRING)

Alaska Airlines

Ramp Service Agent

Sitka, AK

$22.58/hr

The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. Key Duties:

Alaska Airlines

Ramp Service Agent

Sitka, AK · On-site

$18.75 - $23/hr

Role Summary The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. Key ...

Alaska Airlines

Ramp Service Agent

Sitka, AK · On-site

$22.58/hr

Role Summary The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. Key ...

New

Alaska Airlines

Ramp Service Agent

Sitka, AK

$22.58/hr

The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. * Load and ...

New

Worldwide Flight Services

Lead Ramp Agent

Las Vegas, NV · On-site

$17/hr

Job Summary The Lead Ramp Service Clerk is responsible for aspects of the Ramp Service Clerk position (as described below) as well as the following: The maintenance of a satisfactory quantity and ...

TREGO DUGAN AVIATION OF GRAND ISLAND INC

$17/hr

The Ramp Service Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircrafts, operation of ...

Worldwide Flight Services

$17/hr

Job Summary The Lead Ramp Service Clerk is responsible for aspects of the Ramp Service Clerk position (as described below) as well as the following: The maintenance of a satisfactory quantity and ...

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How much do lead ramp service agent jobs pay per hour?

As of May 31, 2026, the average hourly pay for lead ramp service agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Lead Ramp Service Agent, and why are they important?

To thrive as a Lead Ramp Service Agent, you need in-depth knowledge of ground operations, baggage handling procedures, and safety regulations, often supported by prior ramp experience and a valid driver's license. Familiarity with ground service equipment, airline-specific software, and safety management systems is typically required. Strong leadership, clear communication, and problem-solving abilities help manage team performance and respond to operational challenges. These competencies are crucial for ensuring safe, efficient, and timely ground operations in a fast-paced airport environment.

What are some common challenges Lead Ramp Service Agents face when coordinating ground crew activities?

Lead Ramp Service Agents often manage multiple tasks simultaneously, including overseeing baggage handling, aircraft marshaling, and ensuring safety protocols are followed. One common challenge is maintaining efficient communication among team members, especially during peak hours or inclement weather. Additionally, balancing the need for speed with strict adherence to safety and security regulations can be demanding. Effective problem-solving and leadership skills are essential to handle unexpected delays or operational issues while keeping the team motivated and focused.

What are Lead Ramp Service Agents?

Lead Ramp Service Agents are responsible for overseeing and coordinating ground operations related to aircraft loading, unloading, and servicing at airports. They supervise ramp agents, ensure safety protocols are followed, and communicate with flight crews and other airport personnel to ensure efficient turnaround of aircraft. Lead Ramp Service Agents also handle logistics, resolve issues on the ramp, and train new staff members, playing a key role in maintaining flight schedules and operational safety.

What is the difference between Lead Ramp Service Agent vs Ramp Service Agent?

AspectLead Ramp Service AgentRamp Service Agent
CredentialsHigh school diploma, certification in safety and equipment operation, leadership skillsHigh school diploma or equivalent, safety training, equipment operation certification
Work EnvironmentSupervises ramp activities, coordinates team, ensures safety protocolsPerforms loading, unloading, and ground handling tasks
Employer & Industry UsageAirlines, cargo carriers, ground handling companiesAirlines, cargo carriers, ground handling companies
Search & Comparison IntentYesYes

The Lead Ramp Service Agent typically supervises and coordinates ramp operations, requiring leadership skills and safety certifications. In contrast, the Ramp Service Agent focuses on ground handling tasks like loading and unloading aircraft. Both roles are essential in the airline and cargo industry, with the lead position emphasizing team oversight and the ramp agent concentrating on operational duties.

More about Lead Ramp Service Agent jobs
What cities are hiring for Lead Ramp Service Agent jobs? Cities with the most Lead Ramp Service Agent job openings:
What job categories do people searching Lead Ramp Service Agent jobs look for? The top searched job categories for Lead Ramp Service Agent jobs are:
Lead Ramp Service Agent jobs near you
Infographic showing various Lead Ramp Service Agent job openings in the United States as of May 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,748 per year, or $16.7 per hour.
Lanai Air Ramp Service Agent (Kahului)

Lanai Air Ramp Service Agent (Kahului)

Pulama Lanai

Kahului, HI • On-site

$22.22/hr

Full-time

Posted 9 days ago

Job description

Lanai Air is a critical component to the delivery of "high quality-high touch" consistent service experience to every guest traveling.  Lanai Air is responsible for providing a seamless "point to point" delivery between the Hawaiian Islands.

The Ramp Service Agent is responsible for overall cleanliness of the aircraft, vehicles, and ground equipment used in the operation.  This position will also be responsible for aircraft arrival / departure handling, cargo & baggage acceptance, loading and offloading, and guest transportation.  This position will also participate in the ground service during the arrival & departure process as guests transition through the interisland airports.. Safety of the guest and assets are of utmost importance and the Ramp Service Agent is responsible to ensure that this is adhered to.  The team will interact with the logistics coordinators & Western Aircraft crew & maintenance team.  Communication is key to ensure a smooth and safe operation.

Compensation:

$22.22/hour (non-exempt)

Reporting Relationship:

Reports to:     Ramp Operations Manager (Honolulu), Assistant Guest Service Manager (neighbor islands)

Coordinates with:  Lanai Air Guest Service Agents & System Operation and Reservation Coordinators, Western Aircraft crew and maintenance team.

Quality Standards:
  • Conduct individual and business affairs in highest ethical and legal fashion.
  • Establish and contribute to a supportive, creative, enthusiastic, and cooperative working environment for all.
  • Build strong communication links with supervisors, peers, and employees.
  • Continuously strive for excellence in the workplace, the Company environment, and as a Company representative.
  • Comply with all Company policies and standards.
  • Conducts business in alignment with the Mission, Vision, and Values of Pulama Lana'i.
At Pulama Lana'i, we honor our island's history and celebrate its future every day. Our employees on Lanai and Oahu work with residents and businesses to achieve our bright vision together.

If you are passionate about culture, collaboration, sustainability, economic diversity, community engagement and land stewardship on Lanai, we invite you to consider our open positions.

Education / Experience:

  • High school diploma/GED, preferred.

  • Previous airline experience, preferred. 

  • Physical labor experience and/or working in a warehouse environment.

Knowledge/Skills:

  • Requires the highest level of professionalism and hospitality when interacting with Lana'i Air guest.

  • Requires good verbal and written communication skills.

  • Requires the ability to follow oral and written instructions.

  • Requires good judgment and a common sense approach to the work.

  • Must thrive in a fast-paced environment and be willing to lend a helping hand.

  • Must be able to maintain a positive attitude and work under conditions that are changing on a moment's notice.

  • Requires an ability to take responsibility and be accountable.

  • Must be skilled in multi-tasking. The work load is constant and must be handled in a timely manner. Responsible to handle a variety of tasks at the same time.

  • Must work harmoniously and professionally with co-workers and third party vendors.

  • Must be able to problem solve and to identify resources to use when faced with irregular operations.

  • Must have a practical background in application of aviation regulations, safety standards, and safe operating practices.

Must be flexible with schedule and be able to work within a 24/7 operation; including weekends (ie. Friday, Saturday, Sunday), holidays, and days off.

 
Required Work Cards/Certifications:
 

  • Must be able to obtain and retain Airport Operational Area (AOA) badging and ramp license from the State of Hawaii Department of Transportation.

  • Valid Hawaii Driver's License and successful review of Motor Vehicle Record.

  • Must complete all company's required initial and recurrent training successfully.
  • Must be able to obtain certification to operate forklift trucks for the purpose of loading and unloading freight. 

Physical Requirements:

  • The Ramp Service Agent position is a very physical position, working outside in the elements.

  • While performing the duties of this job, the employee is regularly required to sit, talk, and hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 70 pounds.  Specific vision abilities required by this job include close vision, distant vision, and color vision.  The employee is occasionally required to operate objects, tools, or controls.

 
 
 

The above information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, of all duties, responsibilities and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Essential Duties (Aircraft/Vehicle Detailing):

  1. Cleans and washes the interior and exterior of aircraft, vehicles, and equipment.

  2. Washes windows and cleans the tires of aircraft, vehicles, and equipment.

  3. Polishes the exterior of aircraft, vehicles, and equipment.

  4. Vacuums interior upholstery.

  5. Dusts and polishes wood work.

  6. Cleans dust and dirt out of controls in cockpit.

  7. Cleans the hangar facility, including floor and walls, on a regular basis.

  8. Reports any discrepancies to Supervisor.

  9. Continually keeps work areas clean and organized.

  10. Utilizes support equipment in a safe manner to accomplish work tasks.

Essential Duties (Ground Service and Transportation):

  1. Position (tow) aircraft as required to meet daily flight operations and maintenance requirements
  2. Provide aircraft marshaling as required utilizing hand signals to safely maneuver aircraft into and out of parking
  3. Baggage and cargo handling, loading / offloading, and servicing of all inbound and outbound aircraft in accordance with prescribed procedures
  4. Assist with transporting guests in a vehicle or golf cart between airport, lounge and / or aircraft
  5. Assist with transporting cargo in a vehicle or Ground Support Equipment between distributor, loading/unloading zones and / or aircraft.
  6. Operates company vehicles, radios, and equipment in a safe, efficient manner
  7. Ensures that vehicles are fueled properly
  8. FOD (Foreign Object Debris) inspections
  9. Performs other duties as assigned

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