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Lead Ramp Service Agent Jobs (NOW HIRING)

Grant Aviation, Inc.

Ramp Service Agent

King Salmon, AK · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION: Ramp Service Agent Do you desire to: * Assist with customer service issues. * Assist passengers with special needs. * Operate material handling equipment such as forklifts. * Receive ...

Grant Aviation, Inc.

Ramp Service Agent

King Salmon, AK · On-site

$16.50 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

POSITION: Ramp Service Agent Do you desire to: * Assist with customer service issues. * Assist passengers with special needs. * Operate material handling equipment such as forklifts. * Receive ...

Alaska Airlines

Ramp Service Agent

Sitka, AK · On-site

$22.58/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Role Summary The Ramp Service Agent (RSA) works in a fast-paced environment performing below wing functions and keeping flights running smoothly and safely. This is a union represented position. Key ...

Grant Aviation, Inc.

Ramp Service Agent

King Salmon, AK · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ramp Service AgentDo you desire to: Assist with customer service issues.Assist passengers with special needs.Operate material handling equipment such as forklifts.Receive, process, store and load or ...

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Lead Ramp Service Agent information

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How much do lead ramp service agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for lead ramp service agent in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.27 per hour, depending on experience, location, and employer.

What is a lead ramp service agent?

Lead Ramp Service Agents are responsible for overseeing and coordinating ground operations related to aircraft loading, unloading, and servicing at airports. They supervise ramp agents, ensure safety protocols are followed, and communicate with flight crews and other airport personnel to ensure efficient turnaround of aircraft. Lead Ramp Service Agents also handle logistics, resolve issues on the ramp, and train new staff members, playing a key role in maintaining flight schedules and operational safety.

What are some common challenges lead ramp service agents face when coordinating ground crew activities?

Lead Ramp Service Agents often manage multiple tasks simultaneously, including overseeing baggage handling, aircraft marshaling, and ensuring safety protocols are followed. One common challenge is maintaining efficient communication among team members, especially during peak hours or inclement weather. Additionally, balancing the need for speed with strict adherence to safety and security regulations can be demanding. Effective problem-solving and leadership skills are essential to handle unexpected delays or operational issues while keeping the team motivated and focused.

What are the key skills and qualifications needed to thrive as a lead ramp service agent, and why are they important?

To thrive as a Lead Ramp Service Agent, you need in-depth knowledge of ground operations, baggage handling procedures, and safety regulations, often supported by prior ramp experience and a valid driver's license. Familiarity with ground service equipment, airline-specific software, and safety management systems is typically required. Strong leadership, clear communication, and problem-solving abilities help manage team performance and respond to operational challenges. These competencies are crucial for ensuring safe, efficient, and timely ground operations in a fast-paced airport environment.

What is the difference between Lead Ramp Service Agent vs Ramp Service Agent?

AspectLead Ramp Service AgentRamp Service Agent
CredentialsHigh school diploma, certification in safety and equipment operation, leadership skillsHigh school diploma or equivalent, safety training, equipment operation certification
Work EnvironmentSupervises ramp activities, coordinates team, ensures safety protocolsPerforms loading, unloading, and ground handling tasks
Employer & Industry UsageAirlines, cargo carriers, ground handling companiesAirlines, cargo carriers, ground handling companies
Search & Comparison IntentYesYes

The Lead Ramp Service Agent typically supervises and coordinates ramp operations, requiring leadership skills and safety certifications. In contrast, the Ramp Service Agent focuses on ground handling tasks like loading and unloading aircraft. Both roles are essential in the airline and cargo industry, with the lead position emphasizing team oversight and the ramp agent concentrating on operational duties.

More about Lead Ramp Service Agent jobs

What cities are hiring for Lead Ramp Service Agent jobs?

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What job categories do people searching Lead Ramp Service Agent jobs look for?

The top searched job categories for Lead Ramp Service Agent jobs are:

Lead Ramp Service Agent jobs near you
Infographic showing various Lead Ramp Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,748 per year, or $16.7 per hour.

Ramp Service Agent

Grant Aviation, Inc.

King Salmon, AK • On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people.
We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.
Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.
POSITION: Ramp Service Agent
Do you desire to:
  • Assist with customer service issues.
  • Assist passengers with special needs.
  • Operate material handling equipment such as forklifts.
  • Receive, process, store and load or unload cargo.
  • Process inbound and outbound mail shipments.
  • Process various reports and computer data input.
  • Interface with customers in person, by email, or over the phone.
  • Complete other duties as required by management.

You ideally can:
  • Interact with customers in a friendly and positive manner.
  • Perform basic computer functions and operations.
  • Lift 70 pounds.
  • Operate telephone, email, and internal based programs.
  • Operate material handling equipment such as forklifts.
  • Produce effective verbal and written communication skills.
  • Use Microsoft Office with ability to learn and master new computer programs.
  • Work shifts that include nights and weekends.
  • Pass a 10-year background check and work in the US.

Your Perks:
  • Medical, dental, and vision.
  • Company-paid life insurance and AD&D.
  • PTO and paid holidays.
  • Flight benefits.
  • 401(k) program.
  • Employee assistance program.
  • HSA for qualified plans.
  • Voluntary life insurance and AD&D.
  • Voluntary short- and long-term disability.
  • Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: .
If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible!
Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.

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