SUMMARY
Sort laundry and fold terry/linens. Provide service to guests and other departments. Maintain the cleanliness and order of the laundry facility.
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ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintain a high level of workplace safety
- Operate the laundry equipment safely as trained
- Adhere to personal appearance standards and present a professional image
- Monitor the quality of laundered linen/terry. Notify your Laundry Manager/Supervisor of any deviations or unacceptable linen/terry
- Maintain a continual flow of linen/terry as directed
- Maintain a pleasant and tactful personality
- Possess excellent organization and communication skills
- Maintain high staff morale and project a positive attitude
- Work effectively with others
- Detail and quality oriented
- Ability to multi-task
- Possess excellent time management skills and be comfortable with meeting firm deadlines
- Responsible for any projects assigned to you
- Assist in any area of laundry that you are needed
- Report any misuse of linen/terry to your Laundry Manager/Supervisor
- Ensure that all laundry employees are meeting Grand Traverse Resort and Spa standards
- Responsible for any and all other reasonable requests by management
- Must understand and abide by environmental practices of the resort
- Other duties may be assigned
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EDUCATION/EXPERIENCE
Minimum 1 year previous Housekeeping/Laundry experience preferred
High school diploma or its equivalent preferred
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OTHER SKILLS AND ABILITIES
Positive, upbeat attitude. Good communication skills, including verbal and written. Ability to work under pressure and strict deadlines.
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TYPICAL PHYSICAL DEMANDS
- While performing the duties of this job, the employee is frequently required to used hands to finger, handle, or feel and talk or hear
- Folding and sorting towels
- The employee is required to work with laundry equipment, for instance feeding sheets into an ironing machine
- Employee will stand for partial periods of time
- During our summer/peak months of May - October employees must be physically able to work in warmer conditions that range from 85-100 degrees on a consistent basis
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TYPICAL MENTAL DEMANDS
Will work under strict deadlines and encounter unexpected demands. Stress level is moderate. Will work with varied personalities and situations.
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WORKING CONDITIONS
- The noise level varies from quiet to loud
- The atmosphere is fast paced
- The labor and physical activity is moderate
- The days have a start time and conclude when all assignments are completed; which is determined by the Laundry Manager or supervisor at that time.