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Goodwill Store Jobs in Michigan (NOW HIRING)

Goodwill Industries

Store Retail Associate

Southfield, MI · On-site

$14 - $16/hr

This is an excellent entry-level role at a Goodwill store and is eligible for incentive pay based on both the store's and your performance. Position Duties: * Provide world-class customer service to ...

Goodwill Northern Michigan

Retail Store Team Lead

Gaylord, MI · On-site

$15.50 - $17.25/hr

Interact with all Goodwill team members, clients, and customers in a professional manner. * Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender ...

Goodwill Industries

Shop Goodwill Associate

Detroit, MI

$15 - $17.25/hr

If so, Goodwill Industries of Greater Detroit is the place for you. We have openings for a Shop Goodwill Associate. The individual will performs E-Commerce functions of Shopgoodwill.com that include ...

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$10

$19

$30

How much do goodwill store jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for goodwill store in Michigan is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $23.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Michigan? For Goodwill Store jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Michigan look for? The top searched job categories for Goodwill Store jobs in Michigan are:
What cities in Michigan are hiring for Goodwill Store jobs? Cities in Michigan with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,465 per year, or $19.9 per hour.
Store Retail Associate

Store Retail Associate

Goodwill Industries

Southfield, MI • On-site

$14 - $16/hr

Other

Retirement

Posted 23 days ago

Job description

Position Summary: Our store retail associates help maintain an appealing sales floor and provide world-class customer service to shoppers on the sales floor and at the register. You'll need to learn about our mission and programs, enjoy talking to and helping people, and love seeing shoppers find great deals! This is an excellent entry-level role at a Goodwill store and is eligible for incentive pay based on both the store's and your performance.

Position Duties:

  1. Provide world-class customer service to shoppers on the sales floor and at the register.
  2. Process sales at the register.
  3. Maintain an organized and clean sales floor.
  4. Stock sales floor with processed clothing, housewares, electronics, shoes, and accessories in accordance with established guidelines.
  5. Remove items from the sales floor at the conclusion of their rotation cycle.
  6. Other duties, as assigned.

Benefits (for full-time employees):

  • store discounts
  • 403b retirement plan
  • tuition reimbursement
  • employee assistance program
  • employee perk program
  • paid sick time
  • auto supplier discount on car purchases

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