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Labor Relations Jobs in Rochester, NY (NOW HIRING)

High emotional intelligence and a background in investigating variety of employment and labor relations issues * Ability to be empathetic and to provide emotional support while also gathering facts

General Manager

Rochester, NY · On-site

$120K - $140K/yr

Partner with labor relations or human resources in union or non-union environments to ensure all employee disciplinary action is timely investigated and documented by department leadership * Conduct ...

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Labor Relations information

See Rochester, NY salary details

$57.7K

$109.9K

$164.4K

How much do labor relations jobs pay per year?

As of Jul 5, 2026, the average yearly pay for labor relations in Rochester, NY is $109,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,800.00 and $125,400.00 per year, depending on experience, location, and employer.

What does a labor relations person do?

A labor relations person manages the relationship between employers and employees, often focusing on negotiations, contract administration, and resolving workplace disputes. They work to ensure compliance with labor laws and collective bargaining agreements, using skills in communication, negotiation, and conflict resolution.

How does a Labor Relations specialist typically collaborate with management and union representatives to resolve workplace disputes?

Labor Relations specialists act as key intermediaries between management and union representatives, facilitating communication and negotiation during disputes or contract discussions. They often organize and participate in meetings, clarify contract terms, and mediate disagreements to ensure both parties' concerns are addressed fairly and within legal guidelines. This role requires strong interpersonal and negotiation skills, as well as a thorough understanding of labor laws and collective bargaining agreements. Working closely with HR, legal teams, and union leaders, Labor Relations specialists help maintain a productive and cooperative work environment.

What are the key skills and qualifications needed to thrive in Labor Relations, and why are they important?

To thrive in Labor Relations, you need a solid understanding of labor laws, contract negotiation, and conflict resolution, typically supported by a degree in human resources or industrial relations. Familiarity with HR information systems (HRIS), collective bargaining software, and relevant certifications like SHRM or PHR is often expected. Strong interpersonal skills, diplomacy, and effective communication set outstanding professionals apart in this field. These capabilities are crucial for fostering positive employer-employee relationships, ensuring legal compliance, and facilitating productive workplace negotiations.

Is labor relations the same as HR?

Labor relations is a specialized area within human resources that focuses on managing relationships between employers and employees, particularly regarding collective bargaining, unions, and labor laws. While HR handles a broad range of employee management tasks, labor relations specifically addresses union negotiations, contract enforcement, and conflict resolution related to labor agreements.

Is labor relations a stressful job?

Labor relations professionals often work in high-pressure environments involving negotiations, conflict resolution, and compliance with labor laws. The job can be stressful due to the need to balance the interests of employers and employees, manage disputes, and meet tight deadlines. Strong communication, negotiation skills, and emotional resilience are important for success in this field.

What is the difference between Labor Relations vs Human Resources?

AspectLabor RelationsHuman Resources
Primary FocusManaging employer-union relationships, collective bargaining, labor agreementsEmployee recruitment, onboarding, benefits, compliance, and employee relations
Work EnvironmentUnionized workplaces, industries with collective bargainingVarious industries, non-unionized settings
Required CredentialsLabor relations certifications, labor law knowledgeHR certifications, general management or business background
Employer UsageLarge organizations with unionized employeesMost organizations, including non-unionized

While both roles involve employee management, Labor Relations primarily focuses on union negotiations and collective bargaining, whereas Human Resources handles overall employee management, policies, and benefits. Understanding these differences helps organizations assign the right responsibilities and professionals to each area.

What are labor relations?

Labor relations refer to the interactions between employers and employees, particularly regarding the negotiation and enforcement of collective bargaining agreements, workplace conditions, and dispute resolution. Professionals in labor relations often work to ensure compliance with labor laws, facilitate communication between management and unions, and help resolve conflicts that arise in the workplace. Their goal is to foster a productive work environment while protecting the rights and interests of both employees and employers.

What degree do I need to be a labor relations specialist?

A labor relations specialist typically needs at least a bachelor's degree in human resources, labor relations, industrial or organizational psychology, or a related field. Relevant skills include knowledge of employment laws, negotiation, and communication, and some roles may prefer or require a master's degree or professional certification such as the SHRM-CP or IR/HR certifications.
What are the most commonly searched types of Labor Relations jobs in Rochester, NY? The most popular types of Labor Relations jobs in Rochester, NY are:
What are popular job titles related to Labor Relations jobs in Rochester, NY? For Labor Relations jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Labor Relations jobs? Cities near Rochester, NY with the most Labor Relations job openings:
Assistant General Manager- Starbucks

Assistant General Manager- Starbucks

Applegreen

Clifton Springs, NY • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago


Applegreen rating

6.3

Company rating: 6.3 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

11th of 47 rated convenience stores


Job description

Assistant General Manager

What We Do

At Applegreen, we Refresh Travelers on their Journey. Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Annes, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.

  • Our customers and communities are at the heart of everything we do.
  • We value and develop our people.
  • We are driven by pace, passion and performance.
  • We seek opportunities and embrace change.

Benefits

  • Flexible Schedules
  • Medical/Dental/Vision Insurance
  • Paid Time Off
  • 401 (k) with Company Match
  • Earned Wage Access Pay on Demand
  • Education Assistance
  • Employee Referral Bonus
  • Meal Discount
  • Pet Insurance

What Youll Do

The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly. This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.

ROLE PRIORITIES AND RESPONSIBILITIES

  • Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
  • Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
  • Must be able to competently perform duties in the absence of the general manager.
  • Motivate and positively influence staff, especially during times of low morale.
  • Strong Leadership and organizational skills
  • Addressing issues in a timely fashion
  • Ensuring company policies and procedures are followed.
  • Maintains an awareness of all applicable brand standards and all procedures and protocols to maximize brand/landlord/labor relations.
  • Ensures that the restaurant always looks clean, inviting, and adheres to brand standards.
  • Ensures cash management is accurate and processed daily, reports are delivered as per company directives.
  • Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
  • Ensures inventory data is correct by performing spot inventory counts and checks.

SKILLS, EXPERIENCE AND EDUCATIONAL REQUIREMENTS

  • Passionate about helping people learn and grow the business.
  • Strong leadership and management skills with proven ability to motivate and inspire a team.
  • Excellent customer service abilities and positive attitude
  • Excellent verbal and communication skills with a sharp business acumen
  • 2* Years experience in quick service restaurant or similar management operations
  • Flexible and open work schedule
  • Basic food safety understanding and practice.
  • Ability and willingness to lift/push objects weighing over 30 Lbs.

This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).


What Applegreen employees say

Pay

Benefits

Hours and flexibility

Workplace

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