Knowledge Operations Manager Jobs in Baton Rouge, LA

Company Description
Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.
Job Description
About the Role
At LDC, our Operations Supervisors are at the center of our export operations-ensuring the safe, efficient, and accurate movement of grain through our facilities. This role is based in Port Allen, LA, supporting a high-capacity export elevator and working a 12-hour rotating day/night shift to support a 24/7 operation.
We're looking for a hands-on, team-oriented leader who thrives in a fast-paced environment and can balance people leadership, systems management, and operational execution. Success in this role requires strong attention to detail, discipline around documentation, and the ability to work closely across teams to keep operations running smoothly.
What You'll Be Responsible For:
Operational Coordination (Barge & Truck Movement)

• Oversee inbound and outbound grain movement across barge and truck operations
• Coordinate daily logistics including unloading, loading, and product flow
• Ensure correct routing of commodities to bins and inventory systems
• Act as the central communication point between operators, drivers, and fleet teams

Systems & Documentation Management (Critical to Success)

• Accurately input and manage operational data in systems such as GMS, TowWorks, and DPR
• Maintain real-time visibility of inventory, barge status, and product grades
• Ensure all tickets, grading information, and shipment documentation are complete and accurate
• Identify and resolve discrepancies quickly to prevent operational delays

This role requires strong systems capability and a high level of ownership over documentation accuracy.
People Leadership & Team Environment

• Lead, coach, and support hourly employees and contractors in daily operations
• Foster a collaborative, team-first environment across shifts and functions
• Reinforce accountability, safety standards, and operational expectations
• Partner closely with maintenance, logistics, and leadership teams

We are looking for someone who is a strong team player and leader-someone who can build trust, communicate clearly, and keep teams aligned in a fast-paced, high-volume environment.
Safety & Facility Oversight

• Champion a strong safety culture through inspections, audits, and daily oversight
• Ensure compliance with all company, environmental, and safety standards
• Coordinate maintenance activities and issue permits as needed
• Lead safety meetings and ensure adherence to all procedures

Qualifications
What You Bring:
Education/Professional Certifications/Licenses
Basic qualifications:

• High school diploma or GED

• Valid Driver's license

• Valid TWIC Card

Preferred qualifications:

• College degree in a related discipline (industrial/maritime/agriculture curriculum)

• Some continuing education (e.g., industrial safety and environmental related subjects)

Required Qualifications

• 2+ years of experience in industrial, manufacturing, or bulk logistics operations
• Understanding of logistics (e.g., vessel, rail or truck) and inventory management
• Demonstrated people leadership experience in a team-based environment
• Strong proficiency working in systems and managing operational data
• Proven ability to maintain accurate documentation and operational records
• Strong communication and coordination skills across teams
• High attention to detail and strong time management

Preferred

• Experience in grain handling, agriculture, or bulk commodities
• Exposure to control room or logistics coordination environments
• Knowledge of grain grading, USDA standards, or similar
• Safety training or familiarity with OSHA standards

Additional Information
Equipment Used

• Typical office equipment: PC, telephone, fax/scanner/copy machine, mobile phone, truck/rail scales, bulk material handling equipment

Working Conditions
Portions of the day will be spent in a climate-controlled office environment. The majority of the work day will be spent outside with routine visits to operational areas resulting in exposure to a variety of temperatures and prevailing weather conditions. This may also result in exposure to dust, odors, gases, vapors, wet or slick surfaces and loud noises. Where appropriate, wears personal protective equipment (PPE) in compliance with Company standards and governmental regulations. May require climbing fixed ladders or stairs, boarding cargo ships, walking on loading docks which may be wet. The extension of regular working hours or non-working days is occasionally necessary to complete time-sensitive projects, attend training or respond to emergencies. Additionally, work may be required on weekends and holidays as dictated by business demands. Requires rotating shifts (7:00 a.m. to 7:00 p.m. or 7:00 p.m. to 7:00 a.m.) or (6:00 a.m. to 6:00 p.m. or 6:00 p.m. to 6:00 a.m.)
Employee Supervision

• Directly or indirectly supervises up to 17 employees, including barge crew, truck unloading and housekeeping employees, grain inspection personnel and occasionally mechanics and electricians.

Decision Making/Accountability

• Accountable for all actions in unloading barges and unloading and loading trucks within the facility during scheduled shift. Schedules production and communicates information for upcoming shift (proper relief). Manages elevator grain quality and space. Coordinates truck and barge requirements with the local farmers and barge line.

Safety, Health & Environmental Responsibilities

• Maintains good working knowledge of SHE policies, rules and procedures applicable to area of responsibility and ensures all applicable requirements are adhered to. Ensures employees are provided required training for area and jobs and tasks prior to assigning work. Ensures area of responsibility is maintained in orderly and safe manner. Promptly reports unsafe working conditions to management and communicates potential hazards to affected employees. Promptly reports all incidents to management and conducts incident investigation as soon as practicable; no later than 24 hours from time of incident.

What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Flexible work available (not applicable to all roles)
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Equal employment opportunity (EEO)
Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us