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Knowledge Base Manager Jobs in Raleigh, NC (NOW HIRING)

Service desk Analyst

Morrisville, NC · On-site

$19.25 - $26.25/hr

Manage user accounts in Azure Active Directory including password resets, account unlocks, license ... Follow SOPs, adhere to security policies, and contribute to knowledge base improvements.

... Knowledge Management: * Maintain accurate records of IT assets, licenses, and software. * Develop and maintain a knowledge base for common issues and resolutions. Security & Compliance: * Ensure ...

Position Summary The IT Infrastructure Manager leads Allbridge's internal technology operations ... Drive standardization of runbooks, SOPs, and knowledge base articles across the IT team. * Identify ...

Audit Manager

Raleigh, NC · On-site

$114K/yr

Audit Manager The Opportunity: Auditing provides clients with an objective evaluation of a company ... knowledge base. * Serve as a leader within the audit group and foster an environment of teamwork.

Audit Manager

Raleigh, NC · On-site

$101K - $132K/yr

Audit Manager The Opportunity: Auditing provides clients with an objective evaluation of a company ... knowledge base. * Serve as a leader within the audit group and foster an environment of teamwork.

... knowledge base. * Serve as a leader within the audit group and foster an environment of teamwork ... Comply with Firm practice management procedures and systems. * Provide initial quality control ...

Demonstrates a working knowledge base of the patient's unique response to illness and provides an ... Punctual to work and effectively manage personnel work schedules * Driven to raise the bar on ...

Helpdesk Analyst L1

Cary, NC

$19 - $26/hr

VPN troubleshooting and Incident Management. Basic Understanding of Microsoft Office products ... knowledge base Coaching fresher's to be independent Coaching analysts for correct routing of ...

The Construction Manager will perform contract administration, project scheduling reviews, general ... knowledge base. Your daily contributions to your team will be essential in meeting client ...

The Construction Manager will perform contract administration, project scheduling reviews, general ... knowledge base. Your daily contributions to your team will be essential in meeting client ...

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Knowledge Base Manager information

See Raleigh, NC salary details

$23.8K

$57.9K

$112.8K

How much do knowledge base manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for knowledge base manager in Raleigh, NC is $57,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $66,600.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
What are popular job titles related to Knowledge Base Manager jobs in Raleigh, NC? For Knowledge Base Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Raleigh, NC look for? The top searched job categories for Knowledge Base Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Knowledge Base Manager jobs? Cities near Raleigh, NC with the most Knowledge Base Manager job openings:
Infographic showing various Knowledge Base Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $57,863 per year, or $27.8 per hour.
Healthcare MEP Construction Manager

Healthcare MEP Construction Manager

Cumming Group

Durham, NC

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!

We are currently looking for a Healthcare MEP Construction Manager to be based on-site in South Hill, VA. In this role, you will be a member of our rapidly growing Program & Project Management team concentrating on healthcare projects. This client facing role is a great opportunity for you to work on a range of projects and expand your knowledge base.

The PM team's standard is to 'manage each project like we own it'. We are unique in that we provide in-house cost management and project scheduling along with program and project management, in a fully integrated package. With client needs and ethics put above all else, coupled with our inherent competitive advantages, it's no wonder why we've achieved such immense success. Come join our team!

Responsibilities:

  • Act as Owner's Advisor with primary responsibility for all phases of project.

  • Develop, establish and administer policies for the project.

  • Coordinate construction activities with client and key stakeholders.

  • Attract, interview and assist in the hiring of key talent.

  • Direct and coordinate activities of project personnel to ensure project progresses on schedule and within prescribed budget.

  • Review project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.

  • Confer with project team and client to outline and implement a work plan and to assign duties, responsibilities, and scope of authority.

  • Review status reports prepared by project personnel and modify schedules or plans as required.

  • Prepare project reports for management, client, or others.

  • Review status and provides management reports relative to scheduling, cost control, staffing and other related construction contract requirements.

  • Establish work plan and staffing for each phase of project and arrange for recruitment or assignment of project personnel.

  • Review recommended actions in resolving disputes relative to the project.

  • Implement recommended internal policies and procedures.

  • Direct and assist in outreach efforts to provide information about the project.

  • Perform other duties that are reasonably associated with the above essential functions and additional duties assigned by supervisor.

Qualifications:

  • Bachelor's Degree in Construction Management, Engineering, Architecture, Real estate development or a closely related field is highly preferred.

  • 5+ years' of construction experience working on healthcare projects is required.

  • Knowledge of healthcare MEP Systems is required.

  • On-site experience is required.

  • Impeccable communication and interpersonal skills.

  • Firm knowledge and understanding of construction methods, materials and sequences, and architectural/construction drawings and specifications.

  • Demonstrate technical knowledge of the construction industry and the ability to use one of the following: cost-estimating, construction management, project/program management, scheduling.

  • Proven track record of successfully managing many highly visible, complex projects at the same time, and managing a "pipeline" of future projects.

  • Apply knowledge of commonly used concepts, practices, and procedures in the health construction field.

  • Must have a business mindset and has maintained a professional network that will contribute to the strategic growth strategies of our firm.

  • Excellent verbal and written communications skills as well as business presentation skills. Must be comfortable communicating to varying levels of leadership, to include senior management and at the institutions.

  • Motivated and independent individual to work directly with physicians, hospital staff, and senior administrative staff.

  • Demonstrated ability to meet deadlines and works effectively under pressure.

  • Demonstrated experience in managing working relationships in a matrix structure.

  • Ability to work independently, self-starter, energetic.

  • The ability to effectively interface with all levels of management and staff across organizational lines, including other client business units.

  • Excellent analytical skills and demonstrated success at building team relationships and partnerships across organizational lines.

  • Possess strong leadership skills, including ability to exhibit confidence in self and others, inspiring, mentoring and motivating others, commanding respect and trust and accepting feedback from subordinates.

  • Demonstrate consistent ability to be dependable, diligent, and thorough.

  • Exercise creativity and resourcefulness in completing tasks accurately in a compressed timeframe.

  • Proficient in Microsoft Office, including Microsoft Project.

#LI-PJ1

Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.

All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.

The salary range for this full-time role is $121,200.00-$169,666.69 per year. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements.

In addition to base salary, Cumming Group offers a comprehensive benefits package including:

  • Medical
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • 401(k) Matching
  • Paid Time Off
  • Paid Holidays
  • Short and long-term disability
  • Employee Assistance Program