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Knowledge Base Manager Jobs in Texas (NOW HIRING)

DBM Global

IT Support Technician

Humble, TX · On-site

$18 - $24.75/hr

Service Desk knowledge base management. Creating, updating, and improving support procedures. * Maintain accounts, software, and hardware compliance to meet IT security standards. * Support ongoing ...

DBM GLOBAL INC

IT Support Technician

Humble, TX

$18 - $24.75/hr

Service Desk knowledge base management. Creating, updating, and improving support procedures. * Maintain accounts, software, and hardware compliance to meet IT security standards. * Support ongoing ...

Src

Coding Manager

Dallas, TX · On-site

Coding Manager Location: Dallas - Hospital Additional Posting Details: Primary Location Address ... Proven knowledge base in complete and accurate clinical documentation in all healthcare settings ...

Scottish Rite for Children

Coding Manager

Dallas, TX · On-site

Coding Manager Location: Dallas - Hospital Additional Posting Details: Primary Location Address ... Proven knowledge base in complete and accurate clinical documentation in all healthcare settings ...

DBM GLOBAL INC

IT Support Technician

Humble, TX

$18 - $24.75/hr

Service Desk knowledge base management. Creating, updating, and improving support procedures. * Maintain accounts, software, and hardware compliance to meet IT security standards. * Support ongoing ...

PERFX LANDSCAPE SERVICES LLC

Project Managers

Azle, TX · On-site

$42K - $65K/yr

We are seeking an experienced landscape project manager to add to our team. This individual must possess a knowledge base in all phases of construction and installation; including, but not limited to ...

PERFX LANDSCAPE SERVICES LLC

Project Managers

Azle, TX · On-site

$42K - $65K/yr

We are seeking an experienced landscape project manager to add to our team. This individual must possess a knowledge base in all phases of construction and installation; including, but not limited to ...

BuzzClan LLC

Data Ops Manager

Dallas, TX · On-site

Data Ops Manager Dallas, TX The position of IT Support Manager necessitates an energetic, reliable ... Implement and maintain a knowledge base for support staff and customers. * Analyze support trends ...

BuzzClan LLC

Data Ops Manager

Dallas, TX · On-site

Implement and maintain a knowledge base for support staff and customers. * Analyze support trends ... Evaluate and manage relationships with third-party vendors and service providers. * Stay abreast of ...

Enchanted Rock

IT Manager

Houston, TX · On-site

$90K - $111K/yr

Own the IT helpdesk function, including ticketing workflows, SLAs, knowledge base management, and continuous process improvement. * Serve as the primary escalation point for complex technical issues ...

United Surgical Partners

PRN RN

Victoria, TX · On-site

Ability to adapt to change quickly, strong knowledge base relative to surgery procedures and management of the surgical patient * Understands principles of aseptic technique and their implementation

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Texas

Knowledge Base Manager information

See Texas salary details

$22.8K

$55.5K

$108.1K

How much do knowledge base manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for knowledge base manager in Texas is $55,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,800.00 per year, depending on experience, location, and employer.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in Texas? For Knowledge Base Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Texas look for? The top searched job categories for Knowledge Base Manager jobs in Texas are:
What cities in Texas are hiring for Knowledge Base Manager jobs? Cities in Texas with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, 1% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,457 per year, or $26.7 per hour.
IT Support Technician

IT Support Technician

DBM Global

Humble, TX • On-site

$18 - $24.75/hr

Full-time

Medical

Posted 10 days ago

Job description

Critical to the needs of our IT Department, the IT Support Technician will be responsible for serving business end-user needs via our internal ticketing system at our Houston, TX office. The IT Support Technician should be able to work independently, be self-motivated, process driven, and customer service focused. In return, the company will offer a competitive market-based salary and comprehensive health insurance benefits. We are committed to professional development and growing our business. We are looking for a professional with a growth mindset who desires a progressive career move for a long-term period.
Core Responsibilities:
  • Device imaging, configuration, and setup for new hires across North America.
  • Maintaining and updating Asset Management systems across companies for end user devices
  • Utilize existing knowledge and service strategy to mitigate software, hardware, and networking issues.
  • Troubleshoot and resolve all IT issues via phone, web, and in-person channels while meeting set SLAs.
  • Service Desk knowledge base management. Creating, updating, and improving support procedures.
  • Maintain accounts, software, and hardware compliance to meet IT security standards.
  • Support ongoing yearly hardware refresh projects, IT asset tracking, maintenance, and scheduling.
  • Execute business support standards, processes and procedures, and guidelines for incident management.
  • Work closely with the IT Service Delivery Manager to recommend and implement process improvements.
  • Proactively learn and train other staff members in new product and service technologies.
  • Engage with remote team members for support when needed.
  • Working knowledge of the ITIL framework.

Work Experience:
  • 2+ Years of IT Computer Support experience required.

Education/Training:
  • High School Diploma or equivilent.

Specialized Knowledge Certificates & Licenses:
  • A+ certification are preferred but other industry related certifications will be considered.

Software & Technology Skills
  • MS Office 365 Suite, Active Director (on prem and cloud), O365 Admin, Entra, ServiceNow, TeamViewer, Citrix, Intune, Threatlocker, Zscaler, and CAD application knowledge.

At DBMG, we believe our employees are our greatest asset. Our team environment is based on respect, effective communication, and accountability. We believe employees should have great working conditions along with opportunities to grow and develop. We proudly promote a diverse and inclusive workplace where everyone has a chance to be successful. DBMG-Schuff Steel is an Equal Opportunity Employer with an Affirmative Action Plan. We value Diversity.#LI-KF1
Rated by ENR as a leading builder in America, please consider joining our elite organization today. Apply directly. No Agencies.
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