The Retail Operations Manager is a full-time, on-site role based at Kiwanis Marketplace in Cave Creek, AZ. This role is responsible for overseeing daily store operations, including task delegation, and ensuring adherence to store policies and procedures. The Retail Operations Manager will monitor sales performance, analyze store metrics, and implement improvements to drive efficiency, profitability, and an excellent customer experience. Responsibilities include supervising and coaching team members, managing inventory flow, maintaining visual merchandising standards, and ensuring a clean, safe, and organized store environment. The role also involves handling customer inquiries and escalations, collaborating with leadership on operational initiatives, and supporting special events or promotions that align with the organization’s community-focused mission.
Company Description
Kiwanis Marketplace is a non-profit retail organization based in Cave Creek, Arizona, serving the local community at 6535 E Cave Creek Road. The company focuses on providing an organized, welcoming environment where community members can find a variety of retail goods at accessible prices. As part of the broader Kiwanis mission, the Marketplace supports children's community-focused initiatives through its retail operations. Team members work in a collaborative, service-oriented setting that values integrity, reliability, and positive customer interactions. The organization offers opportunities for individuals who are passionate about retail and community impact to contribute in a meaningful way.