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Kiosk Manager Jobs in Virginia (NOW HIRING)

Flagship Carwash

Customer Service Advisor

Leesburg, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Manassas, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Sterling, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Ashburn, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Manassas, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Fairfax, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Vienna, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Herndon, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Herndon, VA · On-site

Site Manager, Assistant Site Manager, or Lube Manager (varies based on business need) DIRECT ... Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ...

Flagship Carwash

Customer Service Advisor

Mclean, VA · On-site

Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk ... Effective organizational and time management skills * Ability to multitask in a fast-paced ...

Kroger

FUEL CENTER/LEAD CLERK

Roanoke, VA

... store manager of any items in need of repair * S tock and inventory merchandise in kiosks * C lean and maintain kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles ...

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Kiosk Manager information

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$11

$22

$35

How much do kiosk manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for kiosk manager in Virginia is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $26.44 per hour, depending on experience, location, and employer.

What does a kiosk manager do?

A Kiosk Manager is responsible for overseeing the daily operations of a retail or service kiosk, often located in malls, airports, or other high-traffic areas. Their duties include managing staff, ensuring excellent customer service, handling inventory, maintaining the kiosk's appearance, and meeting sales targets. They may also be in charge of scheduling, training new employees, and handling cash or other transactions. Effective kiosk managers are organized, customer-focused, and able to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a kiosk manager, and why are they important?

To thrive as a Kiosk Manager, you need experience in retail operations, sales expertise, and basic business management skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic accounting software is typically required. Strong interpersonal skills, leadership, and problem-solving abilities are essential for managing staff and ensuring customer satisfaction. These competencies are crucial for driving sales, maintaining smooth daily operations, and creating a positive customer experience in a fast-paced retail environment.

What are some common challenges a kiosk manager faces, and how can they be proactively addressed?

Kiosk Managers often encounter challenges such as maintaining consistent sales during slow periods, managing inventory with limited storage space, and ensuring reliable staffing for all shifts. Proactively addressing these issues involves regularly analyzing sales trends to adjust product offerings, implementing efficient inventory management systems, and fostering strong communication with team members to cover shifts. Building good relationships with mall or venue management can also help the kiosk run smoothly and resolve any operational hurdles.

What is the difference between Kiosk Manager vs Cashier?

AspectKiosk ManagerCashier
CredentialsHigh school diploma; experience in retail or customer serviceHigh school diploma or equivalent; basic customer service skills
Work EnvironmentSupervises kiosk operations, manages staff, handles inventoryProcesses transactions at checkout counters, assists customers
Industry UsageCommon in retail, airports, malls, eventsFound in retail stores, restaurants, supermarkets
Search/Comparison IntentUnderstanding managerial roles in kiosk operationsEntry-level cashier responsibilities and skills

The main difference between a Kiosk Manager and a Cashier lies in their responsibilities and scope. A Kiosk Manager oversees kiosk operations, manages staff, and handles inventory, requiring some supervisory experience. In contrast, a Cashier primarily processes transactions and assists customers at the point of sale. Both roles are common in retail environments, but the Kiosk Manager position involves more leadership and operational duties.

What is a kiosk manager?

A kiosk manager oversees the daily operations of a retail or service kiosk, including staff management, inventory control, customer service, and sales. They often require strong organizational skills and may use point-of-sale systems to track transactions and stock levels.

What are popular job titles related to Kiosk Manager jobs in Virginia?

For Kiosk Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Kiosk Manager jobs in Virginia look for?

The top searched job categories for Kiosk Manager jobs in Virginia are:

What cities in Virginia are hiring for Kiosk Manager jobs?

Cities in Virginia with the most Kiosk Manager job openings:

Kiosk Manager jobs near you
Infographic showing various Kiosk Manager job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $47,166 per year, or $22.7 per hour.

Customer Service Advisor

Flagship Carwash

Leesburg, VA • On-site

Full-time

Re-posted 6 days ago

Flagship Carwash rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

42nd of 374 rated vehicle maintenance

Job description

JOB TITLE:
Customer Service Advisor
FLSA STATUS:
Non-Exempt
JOB STATUS:
Full Time or Part Time
LOCATION:
Site
REPORTS TO:
Site Manager, Assistant Site Manager, or Lube Manager (varies based on
business need)
DIRECT/ INDIRECT REPORTS:
None
EFFECTIVE DATE:
6/1/2025
Position Overview
The Customer Service Advisor (CSA) at Spotless Brands is the first point of contact for guests and plays a critical role in delivering a best-in-class customer experience. This position is ideal for sales- and service-oriented individuals who thrive in fast-paced environments, enjoy connecting with people, and are passionate about helping customers choose services that best meet their needs. The Customer Service Advisor will engage directly with customers at car wash and/or lube center entry points such as at the kiosk to educate customers on available services, overcome objections, and drive membership and package sales.
Essential Functions (Other Duties as Assigned)
  • Greet every customer with enthusiasm and a warm, welcoming attitude at the point of entry (kiosk, tunnel entrance, or other customer touchpoints)
  • Identify customer needs through open-ended questions and active listening
  • Educate customers on available wash and detail packages, highlighting features, benefits, and value
  • Educate customers on available lube/ car preventative maintenance packages, highlighting features, benefits, and value (select lube center locations only)
  • Promote and sell memberships, including Fast Pass and Unlimited programs
  • Present and explain current promotions and incentives to encourage additional purchases
  • Assist customers with payment transactions at the kiosk and answer general inquiries
  • Overcome objections with professionalism and empathy to guide customers to the best solutions
  • Maintain a clean, safe, and organized work area, and report any safety or maintenance concerns
  • Collaborate with site team members to ensure smooth and efficient site operations including all necessary duties- varies by business needs
  • Performs routine cleaning and maintenance tasks including but not limited to pit cleaning, vacuum bag/ station cleaning, tunnel upkeep, dumpster cleaning, and removal of debris, to ensure a safe, clean, and operational car wash environment
  • Performs duties as assigned, including operational and cleaning tasks that support site, shop, or store upkeep
  • Perform other duties as assigned to support the team and site performance

Education and Experience
  • High School Diploma or equivalent preferred, not required
  • Prior customer service or sale experience preferred, not required
  • Must be able to successfully pass a background check in accordance with company policies and applicable laws
  • Must be at least 16 years of age (or older where required by law or safety regulations)
  • Valid driver's license preferred (may be required depending on location and responsibilities)

Knowledge, Skills, and Abilities
Knowledge
  • Basic understanding of customer service principles and practices
  • Familiarity with point-of-sale systems
  • Awareness of Spotless Brands' wash services, detain offerings, and membership options
  • General knowledge of company policies and operational procedures

Skills
  • Excellent communication skills, including active listening and clear, persuasive speaking skills
  • Strong customer service and people skills; ability to build rapport quickly
  • Sales-minded with the ability to highlight value and drive conversions
  • Effective organizational and time management skills
  • Ability to multitask in a fast-paced, customer-facing environment

Abilities
  • Ability to work independently while remaining team focused
  • Ability to remain calm and professional under pressure or high-volume periods
  • Ability to adapt communication style to meet different customer needs and personalities
  • Ability to operate or learn to operate point-of-sale and kiosk systems
  • Physical ability to stand for extended periods, interact with customers outdoors, and perform routine site tasks
  • Ability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements
  • Ability to walk, stand, and move, often uneven, moving and/ or wet surfaces through site for several hours at a time
  • Ability to stoop, crouch, bend frequently, and constantly using fingers, hands, and arms including occasional ascending and descending a ladder
  • Ability to twist, carry, reach, push, and pull frequently
  • Ability to lift and carry 50 pounds without assistance for work-related materials
  • Ability to work outdoors and be efficient in all weather conditions
  • Ability to work on your feet in a fast-paced, physically active environment
  • Must be able to work in an environment with varying noise levels, including loud sounds from machinery, tools, or high-traffic areas
  • Use of personal protective equipment (gloves, eyewear, etc.. ) as required
  • Flexibility to work non-traditional hours, including evenings and weekends, as business needs or emergencies arise

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.
Spotless Brands and its subsidiaries comply with federal and state disability laws and make reasonable accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or recruitment process, please contact the Human Resources department and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Human Resources team will respond to your email promptly.
Spotless Brands and its affiliate brands are Equal Employment Opportunity (EEO) employers. Spotless Brands invites all qualified interested applicants to apply for career opportunities. It is the policy of the company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, disabled status or any other protected group status as defined by and subject to applicable federal, state and local laws. We use E- Verify to check employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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