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Key Account Manager Jobs in Kitchener, ON (NOW HIRING)

ICONIX Waterworks

Account Manager

Milton, ON · On-site

CA$85K/yr

The Deschênes Group is consistently ranked among Canada's Best Managed Companies, a true testament to the company's commitment to investing in its people and in delivering the best experience to our ...

BrokerLink

Account Manager II, CI

Burlington, ON

About the role We are looking for an Account Manager, Commercial Insurance to join our growing team! What you'll do here: * Provide customers with prompt service by providing advice, helping ...

RR46

Project Manager - AdFarm

Guelph, ON · On-site

Build and monitor key project parameters (budget, scope, resources, risk, schedule) * Manage jobs and tasks in Workfront Responsibilities/Deliverables: * Work with Account Managers to build and ...

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Key Account Manager information

What is a key account manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What does a key account manager do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a key account manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

Is a key account manager a good job?

A key account manager is a professional responsible for maintaining and growing relationships with important clients, often requiring strong communication, negotiation, and strategic skills. The role can offer competitive salaries, opportunities for advancement, and job stability, especially in industries like sales, marketing, and business development.

Is a key account manager a high position?

A key account manager is typically considered a mid- to senior-level role responsible for managing important client relationships and driving sales growth. It often requires strong negotiation, communication skills, and industry knowledge, and can lead to higher management positions within a company.
More about Key Account Manager jobs

What are the most commonly searched types of Key Account jobs in Kitchener, ON?

The most popular types of Key Account jobs in Kitchener, ON are:

What job categories do people searching Key Account Manager jobs in Kitchener, ON look for?

The top searched job categories for Key Account Manager jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Key Account Manager jobs?

Cities near Kitchener, ON with the most Key Account Manager job openings:

Key Account Manager jobs near you
Infographic showing various Key Account Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 75% Physical, 2% Hybrid, and 23% Remote job distribution.

Account Manager

ICONIX Waterworks

Milton, ON • On-site

CA$85K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 15 days ago

Job description

  • Maintain and grow ICONIX's customer base by utilizing professional selling skills to identify customer needs
  • Understand customer’s needs and look for opportunities to expand business by offering other goods or services
  • Source information about client’s business to anticipate opportunities to provide products and service to the customer
  • Submit quote to customer outlining pricing of all required supplies and materials for the customer’s construction bids

Whatever your role, you will make a difference here.

  • Passion for sales and customer satisfaction
  • Ability to build relationships by establishing a good first impression and build trust by demonstrating our company values
  • Ability to overcome objections in the sales process
  • Ability to understand each customer’s situation
  • Personalized solutions to match the customer’s need
  • Delivery of agreed-upon promises and co-creation future growth opportunities

  • High school diploma or equivalent
  • 2+ years of sales experience or another related field where building & retaining a dedicated customer base was valued
  • Build strong relationships and love talking to people
  • Prioritize ruthlessly and focus on the highest value activities
  • Thrive working independently and autonomously
  • Staying on-task in a sometimes chaotic environment when multitasking is required
  • Maintains a clear channel of communication with customers and associates, aligning with ICONIX's values, commit to quality, and delivering on promises
  • A valid driver’s license
  • Willingness to travel up to X% percent of the time

This is a place where you will be empowered to do your best work

We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.

  • Base Pay: $85,000/Yr. Exact compensation may vary based on skills, experience, and location
  • Market Competitive Compensation: We reward high-performance, team work, collaboration, and a continuous improvement mindset
  • Employee Incentive (Bonus) Plan: Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*
  • Retirement Savings Program: ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the company
  • Comprehensive Health and Wellness Benefits: Choose from flexible healthcare coverage designed to support all ages and stages of life
  • Employee Referral Program: Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonus
  • Learning and Development: Reach your full potential and career aspirations with training and development opportunities
  • Employee Discount Programs: Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and more
  • Other perks include: Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian-owned family business, family work atmosphere

*For eligible employees.

ICONIX is committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at careers@iconixww.com with your request. Your information will be treated as confidential.

Ready to build your career and realize your full potential? Apply now and join the flow! 


ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide reliable access to innovative products and services for businesses and communities that depend on essential water and wastewater infrastructure. Learn more about ICONIX Waterworks.


ICONIX is proud to be part of the Deschênes Group, a family-owned business based out of Montreal, Quebec, consisting of 16 business units and growing. The Deschênes Group is consistently ranked among Canada’s Best Managed Companies, a true testament to the company’s commitment to investing in its people and in delivering the best experience to our customers and partners. Learn more about the Deschênes Group.


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