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Key Account Manager Samsung Jobs (NOW HIRING)

Exalta Group

Key Account Manager

Bethlehem, PA · On-site

Key Account Manager Department: Commercial Operations & SIOP Reports To: Senior Key Account Manager | Director of Commercial Operations & SIOP Location: Bethlehem, PA / Hybrid (schedule determined by ...

Exalta Group

Key Account Manager

Bethlehem, PA · On-site

Key Account Manager Department: Commercial Operations & SIOP Reports To: Senior Key Account Manager | Director of Commercial Operations & SIOP Location: Bethlehem, PA / Hybrid (schedule determined by ...

W3Global Inc.

Key Account Manager

Mcconnelsville, OH · On-site

$85K - $130K/yr

Key Account Manager Location: Detroit, MI 48226 or McConnelsville, OH 43756 Travel: Approximately 50% (Metro Detroit and other customer locations) Job Type: Full-Time Drive Strategic Customer Growth ...

i3 Verticals

Key Account Manager

Nashville, TN · Remote

Key Account Manager DEPARTMENT: Transportation REPORTS TO: Executive Vice President JOB LOCATION: Remote (U.S. based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES: * Building Relationships

mybakemark

Key Account Manager

Phoenix, AZ

We are seeking a strategic and client-focused Key Account Manager to oversee and grow relationships with our most valuable clients. This role is responsible for understanding client needs, delivering ...

mybakemark

Key Account Manager

Phoenix, AZ

We are seeking a strategic and client-focused Key Account Manager to oversee and grow relationships with our most valuable clients. This role is responsible for understanding client needs, delivering ...

Ole Mexican Foods Inc

Key Account Manager

Addison, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Key Account Manager will partner closely with senior account leadership to drive sales, execute customer strategies, and support day-to-day account operations. Key Responsibilities * Support the ...

Port View Resources

Key Account Manager

Ramsey, NJ · On-site

$60K - $85K/yr

Key Account Manager (Technical Manufacturing) Location: Ramsey, NJ (On-site) Job Type: Full-time Sector: Advanced Technical Manufacturing (Aerospace, Defense, & Performance Racing) Role Overview Are ...

Galls

Key Account Manager

Lexington, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new ...

Ole Mexican Foods Inc

Key Account Manager

Boerne, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Key Account Manager will partner closely with senior account leadership to drive sales, execute customer strategies, and support day-to-day account operations. Key Responsibilities * Support the ...

Solera

Key Account Manager

Manhattan, NY · On-site +1

Key Account Manager/ Virtual US Who We Are Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital ...

Galls

Key Account Manager

Lexington, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new ...

Wilcox + Flegel

Key Account Manager

Eugene, OR · On-site

$66K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Account Manager We are seeking a dynamic and results-driven Key Account Manager to join our team. In this role, you will be responsible for maintaining and expanding relationships with our key ...

Galls

Key Account Manager

Lexington, KY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Key Account Manager On-site in Lexington, KY As a Key Account Manager, you will be responsible for driving customer retention and accelerate growth within existing accounts by expanding into new ...

Ole Mexican Foods

Key Account Manager

San Antonio, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Key Account Manager will partner closely with senior account leadership to drive sales, execute customer strategies, and support day-to-day account operations.Key ResponsibilitiesSupport the ...

Advantech USA

Key Account Manager

San Jose, CA

$120K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Key Account Manager Location(s): San Jose, CA / Bay Area Compensation: $120,000 - $170,000 - OTE About this position Advantech is seeking a Key Account Manager to drive new business at Key Accounts ...

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Key Account Manager Samsung information

See salary details

$40K

$92.6K

$139.5K

How much do key account manager samsung jobs pay per year?

As of Aug 19, 2026, the average yearly pay for key account manager samsung in the United States is $92,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $111,000.00 per year, depending on experience, location, and employer.

What does a key account manager at Samsung do?

A Key Account Manager at Samsung is responsible for building and maintaining strong relationships with Samsung's most important business clients or accounts. Their main duties include understanding the client's business needs, negotiating contracts, ensuring client satisfaction, and working with internal teams to deliver tailored solutions. They also identify opportunities for growth within existing accounts and help drive sales by providing strategic support and insights. By acting as the main point of contact, Key Account Managers play a crucial role in achieving sales targets and ensuring long-term partnerships.

How does a key account manager at Samsung typically collaborate with other departments to meet client needs?

As a Key Account Manager at Samsung, you'll regularly work cross-functionally with teams such as product management, marketing, supply chain, and customer support to deliver tailored solutions for key clients. Effective collaboration ensures that client requirements are fully understood and addressed, from technical specifications to after-sales support. This role often involves coordinating internal resources, facilitating communication between stakeholders, and proactively resolving any issues that may arise to maintain strong client relationships and drive business growth.

What are the key skills and qualifications needed to thrive as a key account manager at Samsung, and why are they important?

To thrive as a Key Account Manager at Samsung, you need strong sales acumen, strategic account management experience, and a relevant degree in business or a related field. Familiarity with CRM platforms like Salesforce, advanced Excel skills, and understanding of Samsung's product ecosystem are typically required. Exceptional relationship-building, negotiation, and communication skills help you stand out by fostering long-term client partnerships. These abilities are crucial for driving revenue growth, ensuring customer satisfaction, and maintaining Samsung's competitive edge in the marketplace.

What is the difference between Key Account Manager Samsung vs Sales Executive Samsung?

AspectKey Account Manager SamsungSales Executive Samsung
Required CredentialsBachelor's degree, experience in account management, industry certificationsHigh school diploma or equivalent, sales training
Work EnvironmentClient meetings, strategic planning, account developmentRetail or field sales, customer engagement
Employer & Industry UsageTelecommunications, electronics, consumer goodsRetail stores, direct sales channels

The Key Account Manager Samsung focuses on managing large, strategic client accounts, building long-term relationships, and developing customized solutions. In contrast, the Sales Executive Samsung primarily handles direct sales, customer acquisition, and meeting sales targets. Both roles require strong communication skills and industry knowledge but differ in scope and responsibilities.

Is a key account manager a high position?

A Key Account Manager is considered a senior role responsible for managing important client relationships and driving sales growth. It typically requires experience, strong negotiation skills, and industry knowledge, and can lead to higher management positions within a company.
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Key Account Manager Samsung jobs near you
Infographic showing various Key Account Manager Samsung job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $92,563 per year, or $44.5 per hour.

Key Account Manager

Exalta Group

Bethlehem, PA • On-site

Full-time

Posted 27 days ago

Job description

Key Account Manager

Department: Commercial Operations & SIOP

Reports To: Senior Key Account Manager | Director of Commercial Operations & SIOP

Location: Bethlehem, PA / Hybrid (schedule determined by manager)

FLSA Status: Exempt


Main Function

Reporting to the Senior Key Account Manager, the Key Account Manager (KAM) is responsible for managing day-to-day operational deliverables to an assigned portfolio of medical device OEM and distributor accounts. This includes supporting the customer S&OP/SIOP process, demand management, sales order accuracy, open order reporting, and serving as the primary operational point of contact for assigned accounts. The KAM plays a critical role in SIOP by ensuring customer demand signals are accurate, timely, and actionable — directly enabling supply planning, capacity alignment, and executive-level demand review. The KAM functions as the first line of communication and issue identification for customer-related matters, and works cross-functionally with planning, supply chain, quality, and operations to ensure service level commitments are met. This role joins an established Key Account Management team and is designed to develop future commercial leaders within a vertically integrated medical device manufacturing environment.


Principal Duties / Responsibilities


Customer Operations & Demand Management
  • Serve as the primary customer interface for operational matters, ensuring timely and accurate communication across assigned accounts.
  • Support the customer S&OP process by gathering, validating, and communicating customer demand signals including rolling forecasts, blanket orders, and pull-ahead requests.
  • Manage sales order entry, maintenance, and accuracy within Epicor ERP; monitor open order books and backlog exposure.
  • Ensure accurate and timely open order reporting to both internal stakeholders and external customers.
  • Identify and communicate fulfillment risks proactively, partnering with planning and supply chain to resolve gaps before customer impact occurs.
  • Serve as the demand data owner for assigned accounts within the formalized SIOP process; ensure customer forecast inputs are validated, reconciled, and submitted accurately and on cadence to support the monthly demand review gate. Own forecast accuracy metrics for assigned accounts, identify variance drivers, and populate the demand review template on cadence for SIOP consolidation.


Account Management & Customer Experience
  • Build and maintain strong customer relationships focused on delivery reliability, responsiveness, and trust.
  • Lead routine customer status calls and business review touchpoints, documenting outcomes and driving internal follow-through.
  • Act as the first point of escalation for customer issues; identify, document, and route issues according to the commercial escalation framework.
  • Maintain issue logs with status, root cause, and closure timelines; communicate proactively with customers on delays, substitutions, or constraint impacts.


Sales Operations Support
  • Support sales operations processes to ensure smooth and efficient execution of commercial activities within assigned accounts.
  • Contribute to open order dashboards, fulfillment rate reporting, and weekly/monthly commercial performance metrics (OTD, backorder, fill rate).
  • Partner with the Director of Commercial Operations & SIOP and supply chain leadership to ensure customer demand inputs are aligned with internal capacity constraints and reflected accurately in the SIOP demand plan.
  • Support NPI onboarding activities for new programs at assigned accounts, coordinating across quality, planning, and operations.


Analytics & Reporting
  • Analyze order and fulfillment data to identify trends, risks, and opportunities across assigned accounts.
  • Contribute to KPI tracking for demand accuracy, order fulfillment, and customer satisfaction.
  • Provide regular updates to the Senior Key Account Manager regarding account performance trends, escalation status, and service level risks.


Process Improvement & Compliance
  • Identify operational issues impacting customer service and escalate or resolve within defined authority.
  • Support continuous improvement initiatives in customer operations, demand management, and order fulfillment workflows.
  • Ensure all customer-facing operations are conducted in compliance with FDA, ISO 13485, ISO 9001, and company quality standards.
  • Contribute to ERP (Epicor) and system enhancement initiatives as they relate to commercial and order management workflows.


Required Knowledge, Skills, and Abilities
  • Strong organizational and prioritization skills with the ability to manage a high-volume order book and multiple customer accounts simultaneously.
  • Effective written and verbal communication skills with the ability to represent Exalta professionally in customer-facing interactions.
  • Analytical ability to review order and fulfillment data and translate findings into actionable next steps.
  • Problem-solving skills with a focus on identifying and resolving customer and operational issues proactively.
  • Collaborative working style with demonstrated ability to drive cross-functional follow-through.
  • Experience with or exposure to demand planning, S&OP processes, and customer order management.
  • Proficiency in ERP systems (Epicor preferred), Microsoft Excel (intermediate to advanced), and ability to navigate and contribute to Power BI dashboards or equivalent reporting tools.


Required / Preferred Education and Experience
  • Bachelor’s degree in Business Administration, Supply Chain, or related field.
  • 0–2 years of experience in customer-facing, commercial operations, or supply chain roles; internship experience in a manufacturing environment strongly considered.
  • Experience in the medical device industry preferred; familiarity with FDA-regulated environments or ISO 13485 quality systems a plus.
  • Epicor ERP experience preferred; exposure to order management or demand planning modules is an advantage.
  • Proficiency in Microsoft Excel required; experience working within Power BI dashboards in a supply chain or commercial operations context is a plus.


Working Conditions

This position operates in a professional office environment with periodic interaction with manufacturing and warehouse functions. Travel to customer sites may be required (≤20%). Must be able to maintain professionalism in high-visibility customer escalation scenarios.