Juvenile Program Manager Jobs in Raleigh, NC (NOW HIRING)

Program Overview:
The High Fidelity Wraparound (HFW) model is an evidence-based, team-driven care management approach designed to support youth and families with complex behavioral and health needs. Serving youth ages 3 to 17, HFW provides coordinated, strengths-based support that empowers families to achieve long-term stability, resilience, and success in their homes and communities. Rooted in the principles of "Family Voice, Family Choice," this program ensures that services are youth-guided and family-driven.

Youth and families collaborate with providers and natural supports to form a personalized team. Together, they develop and monitor a plan of care tailored to the family's unique needs and goals. Goals can include building coping and problem-solving skills, creating safety plans, strengthening family relationships, improving school engagement, and enhancing formal and natural support networks.

Essential Duties and Responsibilities:

TheHigh Fidelity Wraparound Facilitator:

• Carries small caseload of 10 to 12 families

• Facilitates High Fidelity Wraparound services including utilizing a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities

• Prepares Wraparound Plan with families and agency partners with measurable outcomes

• Provides on-call crisis support to the youth and family (schedules vary by location)

• Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster training sessions to enhance clinical skills

• Completes accurate and timely documentation in an electronic medical record system (EMR)

• Performs other duties as assigned

Additional Information:

• Schedule is flexible and non-traditional as it is based around the availability of youth and families served.

• Applicants must possess a current, valid driver's license, an automobile for work purposes, and proof of auto insurance.

• Community-based staff will be reimbursed for applicable mileage.

Salary

$58,000-$62,000 based on education and licensure

Qualifications:

High Fidelity Wraparound Facilitators must meet thequalified professional standard for North Carolina andbecome credentialed as a High-Fidelity Wraparound Facilitator within 12 months of employment.

Please refer to the requirements below to ensure that your education and experience meet the qualifications.

• Bachelor's Degree Applicants Must:

  • Possess a degree ina social services discipline(Social Work, Counseling, Psychology, Marriage and Family Therapy)

  • Havetwo years(pre- OR post-graduation) of experience (4,000 hours) with at-risk youth/families (including clinical case management or therapeutic interventions)

• Master's Degree Applicants Must:

  • Possess a degree ina social services discipline(Social Work, Counseling, Psychology, Marriage and Family Therapy)

  • Haveoneyear (pre- OR post-graduation) of experience (2,000 hours) with at-risk youth/families (including clinical case management or therapeutic interventions)

• Licensed Applicants Must:

  • Hold one of the following licenses in the state of North Carolina: LCMHCA, LMFTA, LCSWA, LPA, or LCSASA

• All Applicants Must Have:

  • Experience with at-risk youth (which may include one or more of the following behaviors: truancy, alcohol/substance abuse, homicidal/suicidal ideations, problem sexual behavior, verbal/physical aggression, runaway, antisocial behaviors, etc.)

  • Experience with clinical case management or practice of therapeutic interventions

  • Strong organizational skills and attention to detail

  • Excellent written, verbal, and oral skills

  • Ability to manage multiple priorities simultaneously

  • Basic computer knowledge

  • Ability to maintain a flexible schedule