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Junior Desktop Support Engineer Jobs in Rochester, NY

onsemi

Junior Probe Engineer

Livonia, NY

We are seeking an entry-level Probe Engineer to support wafer-level electrical testing and data analysis for semiconductor devices. The candidate will work closely with product, process, and test ...

New

Duraframe LLC

Junior Estimator-Construction

Webster, NY · On-site

Analyze construction drawings, engineering plans, and specifications * Perform detailed framing ... Support purchasing decisions and cost validation * Coordinate closely with Sales, Pre-Construction ...

Duraframe LLC

Junior Estimator-Construction

Webster, NY · On-site

$22 - $27/hr

Analyze construction drawings, engineering plans, and specifications * Perform detailed framing ... Support purchasing decisions and cost validation * Coordinate closely with Sales, Pre-Construction ...

Fermilab

Jr. ASIC Design Engineer

Batavia, NY · Hybrid

$70K - $93K/yr

We are looking for a Junior ASIC Design Engineer to lead and contribute to research activities and ... We support discovery science experiments in Illinois and locations around the world, including deep ...

Duraframe LLC

Junior Estimator-Construction

Webster, NY · On-site

Analyze construction drawings, engineering plans, and specifications * Perform detailed framing ... Support purchasing decisions and cost validation * Coordinate closely with Sales, Pre-Construction ...

CallTower, Inc.

Junior Solutions Architect

Rochester, NY · On-site

$84K - $92K/yr

Provide pre-sales support to identify and present solutions that meet the business and technical ... Bachelor's degree in computer science, Engineering, or related discipline. Or 6+ years of relevant ...

CallTower, Inc.

Junior Solutions Architect

Rochester, NY

$84K - $92K/yr

Provide pre-sales support to identify and present solutions that meet the business and technical ... Bachelor's degree in computer science, Engineering, or related discipline. Or 6+ years of relevant ...

CallTower Inc

Junior Solutions Architect

Rochester, NY · On-site

$84K - $92K/yr

Position Responsibilities: • Provide pre-sales support to identify and present solutions that ... Engineering, or related discipline. Or 6+ years of relevant work experience • Strong executive ...

Banyan Software

Director of Engineering

Rochester, NY · On-site

... supports essential fire department operations with a fully integrated suite of mobile and desktop ... Mentor and develop mid- and junior-level engineers, helping manage a team of up to 4 direct reports ...

Adaptec Solutions LLC

Robotics Engineer III

Rochester, NY · On-site

$95K - $110K/yr

Mentor junior engineers and support planning/estimation * Coordinate with suppliers on technical interfaces * Communicate risks and mitigations to stakeholders * Up to 30% travel required. EDUCATION ...

New

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All JobsDesktop Support Engineer JobsJunior Desktop Support Engineer JobsJunior Desktop Support Engineer Jobs in Rochester, NY

Junior Desktop Support Engineer information

See Rochester, NY salary details

$33.1K

$70.8K

$108K

How much do junior desktop support engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for junior desktop support engineer in Rochester, NY is $70,842.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,900.00 and $78,900.00 per year, depending on experience, location, and employer.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What are some common challenges faced by junior desktop support engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a junior desktop support engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What are the key skills and qualifications needed to thrive as a junior desktop support engineer?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.
What are popular job titles related to Junior Desktop Support Engineer jobs in Rochester, NY? For Junior Desktop Support Engineer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Junior Desktop Support Engineer jobs in Rochester, NY look for? The top searched job categories for Junior Desktop Support Engineer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Junior Desktop Support Engineer jobs? Cities near Rochester, NY with the most Junior Desktop Support Engineer job openings:
Junior Desktop Support Engineer jobs near you
Infographic showing various Junior Desktop Support Engineer job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $70,842 per year, or $34.1 per hour.

Junior Probe Engineer

onsemi

Livonia, NY

Full-time

Posted 3 days ago

New

Onsemi rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

We are seeking an entry-level Probe Engineer to support wafer-level electrical testing and data analysis for semiconductor devices. The candidate will work closely with product, process, and test engineering teams to improve probe yield, ensure data accuracy, and support new product introduction (NPI).

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world's most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

More details about our company benefits can be found here:

https://www.onsemi.com/careers/career-benefits

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

Qualifications

  • Bachelor's degree in Electrical/Electronic Engineering, Physics, or related field
  • Basic understanding of semiconductor devices and wafer fabrication processes
  • Strong analytical and problem-solving skills
  • Good communication skills and ability to work in a team environment
  • Proficiency in MS Office (Excel, PowerPoint); data analysis skills are a plus

Preferred Qualifications

  • Internship or academic experience in semiconductor testing or lab environment
  • Basic knowledge of ATE systems or wafer-level test

Key Responsibilities

  • Perform wafer probing and electrical testing using automatic test equipment (ATE)
  • Monitor probe yield and analyze test data to identify trends and issues
  • Support failure analysis and root cause investigation for probe-related defects
  • Collaborate with cross-functional teams (process, device, product engineering) to improve yield and quality
  • Assist in probe card setup, maintenance, and optimization
  • Document test results and prepare technical reports

What Onsemi employees say

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