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Junior Customer Success Manager Remote Jobs in Rochester, NY

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Junior Customer Success Manager Remote information

See Rochester, NY salary details

$18.7K

$51.8K

$86.8K

How much do junior customer success manager remote jobs pay per year?

As of Aug 23, 2026, the average yearly pay for junior customer success manager remote in Rochester, NY is $51,762.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $56,700.00 per year, depending on experience, location, and employer.

What does a junior customer success manager do when working remotely?

A Junior Customer Success Manager working remotely is responsible for supporting customers, ensuring they get the most value from a company's products or services, and helping resolve any issues they encounter. This typically involves onboarding new clients, handling customer inquiries via email or video calls, and collaborating with internal teams to address customer needs. Remote Junior Customer Success Managers use digital tools to track customer satisfaction, gather feedback, and proactively help clients achieve their goals. Their primary aim is to build strong relationships that encourage customer retention and loyalty.

What are the key skills and qualifications needed to thrive as a junior customer success manager remote?

To thrive as a Junior Customer Success Manager (Remote), you need strong communication, problem-solving abilities, and a customer-centric mindset, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems like Salesforce or HubSpot and experience with customer support platforms are typically required. Proactive relationship-building, adaptability, and effective time management are standout soft skills in this position. These skills are vital for ensuring customer satisfaction, retention, and successful onboarding in a virtual environment.

What are some common challenges faced by junior customer success managers working remotely, and how can they overcome them?

Junior Customer Success Managers working remotely often face challenges such as building strong client relationships without face-to-face interaction, staying aligned with their team, and managing time effectively. To overcome these challenges, it's important to leverage digital communication tools, schedule regular check-ins with both clients and internal teams, and maintain clear documentation of client needs and action items. Proactively seeking feedback and participating in virtual team meetings can also help create a sense of connection and shared purpose.

What are the most commonly searched types of Customer Success Manager Remote jobs in Rochester, NY?

The most popular types of Customer Success Manager Remote jobs in Rochester, NY are:

What job categories do people searching Junior Customer Success Manager Remote jobs in Rochester, NY look for?

The top searched job categories for Junior Customer Success Manager Remote jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Junior Customer Success Manager Remote jobs?

Cities near Rochester, NY with the most Junior Customer Success Manager Remote job openings:

Junior Customer Success Manager Remote jobs near you
Infographic showing various Junior Customer Success Manager Remote job openings in Rochester, NY as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,762 per year, or $24.9 per hour.

Remote BCBA | Your Next Career Upgrade

BK Behavior

Rochester, NY • On-site, Remote

$73K - $89K/yr

Full-time

Posted 6 days ago

Job description

Board Certified Behavior Analyst
We are seeking a Board Certified Behavior Analyst (BCBA) to provide remote Applied Behavior Analysis (ABA) services to children and families across multiple states. In this role, you will conduct assessments, develop and oversee individualized treatment plans, supervise behavior technicians, and collaborate with caregivers to support meaningful and measurable progress.
Responsibilities
  • Conduct behavioral assessments and develop individualized ABA treatment plans
  • Provide clinical supervision and guidance to behavior technicians implementing programs
  • Monitor client progress and adjust treatment plans as needed
  • Collaborate with caregivers and multidisciplinary teams to support treatment goals
  • Maintain accurate documentation and ensure services align with ethical and clinical standards

Qualifications
  • Active BCBA certification in good standing
  • Master's degree in Behavior Analysis, Psychology, Education, or a related field
  • Experience providing ABA services to individuals with autism or developmental disabilities preferred
  • Strong communication and organizational skills

What We Offer
  • Fully remote position with flexible scheduling
  • No minimum or maximum caseload requirements
  • No non-compete agreements
  • LBA Expansion Program with support and reimbursement for additional state licensure
  • A dedicated BCBA Success Manager to provide ongoing support and help ensure clinical and professional success

Apply