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Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

Logs in and remains on agency Jabber during work hours. Attends remote meetings with camera on unless prior arranged for camera off. Coordinates leave and vacation with lead. Must dress appropriately ...

New

Connect Tech+Talent

Help Desk Technician

Austin, TX

$19.75 - $26.75/hr

Logs in and remains on agency Jabber during work hours. Attends remote meetings with camera on unless prior arranged for camera off. Coordinates leave and vacation with lead. Must dress appropriately ...

New

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$46

$82

How much do jabber jobs pay per hour?

As of May 30, 2026, the average hourly pay for jabber in the United States is $46.72, according to ZipRecruiter salary data. Most workers in this role earn between $34.38 and $57.93 per hour, depending on experience, location, and employer.

What is a Jabber job?

A Jabber job typically refers to a role that involves managing, configuring, or troubleshooting Jabber, a messaging and collaboration platform developed by Cisco. This role may include setting up user accounts, troubleshooting connection issues, integrating Jabber with other enterprise communication tools, or maintaining server infrastructure. It can be an IT support, network administrator, or unified communications engineer position, depending on the company.

What are the key skills and qualifications needed to thrive as a Unified Communications Engineer (specializing in Cisco Jabber), and why are they important?

To thrive as a Unified Communications Engineer specializing in Cisco Jabber, you need expertise in networking, VoIP technologies, and experience with unified communications platforms, often supported by a relevant degree and certifications like Cisco CCNA or CCNP Collaboration. Familiarity with Cisco Unified Communications Manager (CUCM), Cisco Jabber, and associated troubleshooting tools is essential. Strong problem-solving skills, clear communication, and teamwork are vital soft skills in this role. These skills are important to ensure seamless communication across organizations, minimize downtime, and provide effective technical support.

What are some common challenges faced by professionals working with Cisco Jabber in an IT support role?

Professionals managing Cisco Jabber often encounter challenges such as troubleshooting integration issues with other enterprise communication tools, ensuring consistent connectivity across various networks, and supporting users with different device types. They may also be responsible for managing security protocols, user training, and staying updated with frequent software updates. Collaborating closely with network administrators and end users is key to resolving issues efficiently and maintaining smooth communication workflows.

What are Jabber jobs?

Jabber jobs typically refer to positions that involve working with Cisco Jabber, a unified communications application that facilitates instant messaging, voice and video calls, voicemail, and conferencing. Professionals in these roles may be responsible for deploying, configuring, maintaining, or supporting Jabber within an organization's IT infrastructure. Common job titles include Jabber Administrator, Collaboration Engineer, and IT Support Specialist. These positions require knowledge of networking, VoIP, and unified communications systems, as well as experience with Cisco products. Jabber jobs are crucial for organizations aiming to streamline communication and collaboration among employees.

What is the difference between Jabber vs Network Administrator?

AspectJabberNetwork Administrator
CertificationsBasic IT certifications, such as CompTIA A+ or Cisco CCNAAdvanced networking certifications like Cisco CCNP or CompTIA Network+
Work EnvironmentOffice or remote, supporting communication tools and collaboration platformsData centers, server rooms, or office networks managing infrastructure
Primary ResponsibilitiesManaging Jabber communication tools, troubleshooting, user supportDesigning, implementing, and maintaining network infrastructure
Industry UsageIT support, communication services, collaboration solutionsIT, telecommunications, enterprise network management

While Jabber specialists focus on supporting and managing communication tools like Cisco Jabber, Network Administrators oversee broader network infrastructure and security. Both roles require technical skills, but Network Administrators typically have more advanced networking certifications and responsibilities.

More about Jabber jobs
What states have the most Jabber jobs? States with the most job openings for Jabber jobs include:
What job categories do people searching Jabber jobs look for? The top searched job categories for Jabber jobs are:
Jabber jobs near you
Infographic showing various Jabber job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Contract. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $97,173 per year, or $46.7 per hour.

Cisco Network and Unified Communications Technician/Engineer

TecTammina

Atlanta, GA

Full-time

Posted 11 days ago

Job description

Job Description

Well established, progressive and growing Cisco and Microsoft systems integrator is in the hunt for a Cisco Network Engineer with Unified Communications (UC). 

Responsibilities include network systems installation and troubleshooting (mostly remote) and UC systems (UC Manager, voice gateways, IP phones etc) installation and support. 

Candidate should have a minimum of associate degree or higher formal training in networking and UC principles (CCNA or better).

Must be solidly grounded in TCP/IP, packet routing/switching, DNS, LAN/WAN, Cisco Unified communications and VoIP principles.

At least three years of both Cisco network equipment configuration/support and UC experience is required. 

Command of cisco voice gateway (CLI) and Unified Communications manager (CM or BE6K) also important. 

Knowledge of Windows systems (expertise not necessary) is also required for UC integration with AD as well as Jabber and CTI install/support.


Candidate must have strong attention to detail, maturity and ability to follow procedures while being resourceful when the unexpected occurs...and it often does! Our NOC is a fast paced environment that requires excellent multi-tasking abilities when juggling concurrent tasks and troubleshooting issues


Additional Information

Share the Profiles to dinesh@techtammina(dot)com

Contact: 703-349-1004

Experience : 5-8+ years

Duration : Perm

Citizenship : US only

Keep the subject line with Job Title and Location

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