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Itil Certification Jobs (NOW HIRING)

Sonsoft Inc

ITIL

Houston, TX · On-site

Candidate should be ITIL Certified * At least 4 years of overall IT experience with least 3 years across Service Strategy, Service Design, Service Operations and Service Transition * Must have skills ...

krg technology inc

BA/ PM with Salesforce

Boston, MA · On-site

At least intermediate ITIL certification Experience working with remote teams must Production support experience is a must Total IT exp 10 plus years ITIL experience Additional Information All your ...

Sonsoft Inc

ITIL Consultant

Houston, TX · On-site

Candidate should be ITIL Certified * At least 4 years of overall IT experience with least 3 years across Service Strategy, Service Design, Service Operations and Service Transition * Must have skills ...

nLeague

Configuration Manager

Mechanicsville, VA · On-site

VDOT is seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. This role is responsible for establishing, governing, and continuously improving ...

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Itil Certification information

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How much do itil certification jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for itil certification in the United States is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $29.33 per hour, depending on experience, location, and employer.

What jobs can I get with ITIL certification?

ITIL certification qualifies professionals for roles such as IT Service Manager, IT Operations Manager, Service Desk Manager, and IT Process Analyst. These roles involve managing IT service delivery, improving processes, and ensuring alignment with business needs, often requiring knowledge of IT service management tools and frameworks.

Is ITIL entry level?

ITIL certifications are available at multiple levels, including Foundation, which is considered entry level and suitable for beginners. The ITIL Foundation certification provides a basic understanding of IT service management principles and is often a prerequisite for higher-level certifications and roles. Many entry-level IT service management jobs may require or prefer candidates with an ITIL Foundation certification.

What is the ITIL salary?

The salary for ITIL-certified professionals varies based on experience, location, and role, but typically ranges from $70,000 to $120,000 annually. Certified ITIL practitioners with advanced skills in IT service management can earn higher salaries, especially in senior or managerial positions.

What is ITIL certification?

ITIL certification is a credential that demonstrates knowledge and understanding of the IT Infrastructure Library (ITIL) framework, which provides best practices for IT service management (ITSM). The certification is recognized globally and is structured in different levels, including Foundation, Practitioner, Intermediate, Expert, and Master. Earning an ITIL certification can enhance your career by validating your expertise in aligning IT services with business needs, improving efficiency, and driving organizational success.

How does obtaining an ITIL certification impact collaboration within IT service management teams?

Obtaining an ITIL certification equips professionals with a standardized framework and common terminology for IT service management, which greatly enhances collaboration within teams. Certified individuals can more effectively communicate about processes, incidents, and changes, reducing misunderstandings and streamlining workflows. This shared knowledge base helps align team members on best practices, fosters smoother handoffs between roles, and improves the overall efficiency of IT service delivery. Additionally, ITIL-certified professionals are often seen as valuable contributors during cross-departmental projects, thanks to their structured approach to problem-solving.

What are the key skills and qualifications needed to thrive as an ITIL-certified professional, and why are they important?

To thrive as an ITIL-certified professional, you need a solid understanding of IT service management principles, process optimization, and a relevant ITIL certification (e.g., Foundation, Practitioner, or higher). Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management is typically required. Strong analytical thinking, problem-solving skills, and effective communication help professionals stand out in this role. These skills ensure efficient IT service delivery, improved customer satisfaction, and alignment of IT services with organizational goals.

What is the difference between Itil Certification vs IT Service Management (ITSM) Specialist?

AspectItil CertificationIT Service Management (ITSM) Specialist
Required CredentialsCertifications like ITIL Foundation, Intermediate, ExpertCertifications in ITIL, COBIT, or other ITSM frameworks; often includes practical experience
Work EnvironmentIT service management teams, consulting firms, large organizationsIT departments, service desks, consulting roles in ITSM implementation
Employer & Industry UsageUsed across industries for IT service improvementPrimarily in IT and tech sectors focusing on service delivery

While both roles focus on IT service management, an Itil Certification provides foundational knowledge and credentials in ITIL frameworks, whereas an IT Service Management Specialist applies this knowledge practically to improve and manage IT services within organizations.

Is an ITIL certificate worth?

An ITIL certification is valuable for IT service management roles, as it demonstrates knowledge of best practices and processes used in IT service delivery. It can improve job prospects, salary potential, and professional credibility in roles such as IT support, operations, and management. However, its value depends on the specific job requirements and industry demand.
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Itil Certification jobs near you
Infographic showing various Itil Certification job openings in the United States as of June 2026, with employment types broken down into 67% As Needed, and 33% Full Time. Highlights an 84% Physical, 7% Hybrid, and 9% Remote job distribution, with an average salary of $53,790 per year, or $25.9 per hour.
ITIL Certified Process Expert

ITIL Certified Process Expert

Procom Consultants Group

Richardson, TX • On-site

Contractor

Posted yesterday

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

ITIL Certified Process Expert

On behalf of our client, Procom Services is searching for a ITIL Certified Process Expert for a contract opportunity in Dallas, TX.

ITIL Certified Process Expert Job Details

We are looking to hire a Service Architect with expert ITIL knowledge and qualifications, Service Design, ITSM tools design and Service Modeling skills.
As Service Architect, you will contribute to the delivery of the Service strategy, revenue and profit through the instigation and preservation of robust service model components and associated processes. You will provide expertise on all aspects of the Service Model, including development of applicable processes and associated documentation, plus assure the End-to-End operability of multi-supplier, multi-contract service models where appropriate. Other responsibilities will include developing standard Models for Service scope and Service level definition, which support business needs in addition to developing and/or assuring the production of Service Design / Service Architecture collateral, which allows for robust and repeatable Service Design methodology to be deployed and maintained.

ITIL Certified Process Expert Mandatory Skills

To be considered you must have previous Service Architecture experience, have excellent ITIL knowledge and hold ITIL qualifications. You must have Service Design experience, have created Service Models and have managed multi-vendors / multi-suppliers in past roles. Previous experience of having created Artefacts would be an advantage. Previous Financial Services / Insurance experience is preferred but not essential.
Skills mandatory: 
ITIL Certification 
High level and Low level design 
Service Design/Architecture 
SDBM 
CA Service Desk 
CA Nimsoft 
Service Now 
Proposal Writing 

ITIL Certified Process Expert Start Date

ASAP

ITIL Certified Process Expert Assignment Length

6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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