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Itil Certification Jobs (NOW HIRING)

InstantServe LLC

Program Manager 3

Lansing, MI · On-site

$117.70K - $118.20K/yr

Experience • ITIL Certification required • PMP Certification preferred • Program management experience with Enterprise IT Infrastructure Programs, 5 years • Project management experience with ...

Iic

Documentum Project Manager

Tempe, AZ · On-site

PMP / ITIL certification would be added advantage * Knowledge or experience managing Documentum projects would be added advantage Required Qualifications * MS Project- 5+ year experience desired

Emvia, Inc.

Enterprise Architect

Dallas, TX · On-site

$68.25 - $88/hr

TOGAF Certification ITIL Certification Additional Information All your information will be kept confidential according to EEO guidelines.

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How much do itil certification jobs pay per hour?

As of May 28, 2026, the average hourly pay for itil certification in the United States is $25.86, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $29.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an ITIL-certified professional, and why are they important?

To thrive as an ITIL-certified professional, you need a solid understanding of IT service management principles, process optimization, and a relevant ITIL certification (e.g., Foundation, Practitioner, or higher). Familiarity with ITSM tools like ServiceNow, BMC Remedy, or Jira Service Management is typically required. Strong analytical thinking, problem-solving skills, and effective communication help professionals stand out in this role. These skills ensure efficient IT service delivery, improved customer satisfaction, and alignment of IT services with organizational goals.

How does obtaining an ITIL certification impact collaboration within IT service management teams?

Obtaining an ITIL certification equips professionals with a standardized framework and common terminology for IT service management, which greatly enhances collaboration within teams. Certified individuals can more effectively communicate about processes, incidents, and changes, reducing misunderstandings and streamlining workflows. This shared knowledge base helps align team members on best practices, fosters smoother handoffs between roles, and improves the overall efficiency of IT service delivery. Additionally, ITIL-certified professionals are often seen as valuable contributors during cross-departmental projects, thanks to their structured approach to problem-solving.

What is ITIL certification?

ITIL certification is a credential that demonstrates knowledge and understanding of the IT Infrastructure Library (ITIL) framework, which provides best practices for IT service management (ITSM). The certification is recognized globally and is structured in different levels, including Foundation, Practitioner, Intermediate, Expert, and Master. Earning an ITIL certification can enhance your career by validating your expertise in aligning IT services with business needs, improving efficiency, and driving organizational success.

What is the difference between Itil Certification vs IT Service Management (ITSM) Specialist?

AspectItil CertificationIT Service Management (ITSM) Specialist
Required CredentialsCertifications like ITIL Foundation, Intermediate, ExpertCertifications in ITIL, COBIT, or other ITSM frameworks; often includes practical experience
Work EnvironmentIT service management teams, consulting firms, large organizationsIT departments, service desks, consulting roles in ITSM implementation
Employer & Industry UsageUsed across industries for IT service improvementPrimarily in IT and tech sectors focusing on service delivery

While both roles focus on IT service management, an Itil Certification provides foundational knowledge and credentials in ITIL frameworks, whereas an IT Service Management Specialist applies this knowledge practically to improve and manage IT services within organizations.

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Itil Certification jobs near you
Infographic showing various Itil Certification job openings in the United States as of May 2026, with employment types broken down into 3% Full Time, 71% Part Time, 3% Temporary, and 23% Contract. Highlights an 84% Physical, 7% Hybrid, and 9% Remote job distribution, with an average salary of $53,790 per year, or $25.9 per hour.
Process Engineer(10 yrs project management)_ITIL preferred

Process Engineer(10 yrs project management)_ITIL preferred

360 IT Professionals

Denver, CO

Contractor

Posted 15 days ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.


Job Description

We are looking to fill a position for Sr. process Engineer with at least 10 yrs. of relevant experience in Project Management Practices.

The key areas of focus and deliverables are:

Cradle-to-grave process artifacts for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management

Evaluation and gap analysis for Application Lifecycle Management, Knowledge Management, Asset Management, Change Management, Problem Management, and Incident Management effectiveness review and continuous improvement recommendations of the Off-boarding process available to supervisors in the Customer Service Portal


Assess current in-scope processes and make additional recommendations for improvements related to efficiency

Make heavy use of available materials in the above mentioned areas as fodder for process engineering activities

Develop process maps

Identify associated process goals, and metrics for measurement of each goal, to ensure that process performance can be measured and quantitatively managed

Meet with any applicable stakeholders to capture data and information as necessary and with Chief Customer Officer approval

Draft, or facilitate preparation of, process flows and instructional materials in coordination with Communications team

Ensure process interface with dependent, or related, processes across the enterprise

Apply industry process engineering best practices to legacy and new processes

Qualifications

Three or more years' experience with Process Engineering techniques and models

Expert knowledge in designing and implementing processes and process assets and/or frameworks

Successful completed the Intermediate Concepts of CMMI course

Active Project Management Professional (PMP)An understanding of IT Service Management framework

10+ years' experience with Project Management practices

ITIL certification a plus

Knowledge of large-scale process methodologies and frameworks in State government environments is a plus

Additional Information

Webcam interview is acceptable.

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