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Ites Jobs (NOW HIRING)

TekSynap

ITES - NETCOM

Fort Liberty, NC · Hybrid

Responsibilities & Qualifications The TekSynap Network Enterprise Technology Command (NETCOM) - GCC, CSfC, ADCNOMS contract employees are currently supporting roles as: GCC Network Senior Subject ...

TekSynap

ITES - NETCOM

Sierra Vista, AZ · Hybrid

Responsibilities & Qualifications The TekSynap Network Enterprise Technology Command (NETCOM) - GCC, CSfC, ADCNOMS contract employees are currently supporting roles as: GCC Network Senior Subject ...

Epoch Concepts

Account Executive, Army

CO · Remote

Army's Information Technology Enterprise Solutions - 4 Hardware (ITES-4H) contract, one of just 49 companies selected to support the Army's critical technology needs. We are expanding our Army ...

Indigo IT

Business Development Manager- Army

Herndon, VA · On-site +1

$150K - $170K/yr

Leverage Indigo IT's contract vehicles (ITES-3S, MDA SHIELD, NASA SEWP VI, GSA MAS, and others) to position for and execute task order captures * Coordinate with the Director of BD and internal ...

Occam Solutions

Project Manager

Washington, DC · On-site

The Project Manager shall meet the requirements for the Project Manager Seniorlabor category as defined in the CHESS ITES-3S contract vehicle and the following additional qualifications: * Ten (10) ...

Occam Solutions

Project Manager

Washington, DC · On-site

The Project Manager shall meet the requirements for the "Project Manager - Senior" labor category as defined in the CHESS ITES-3S contract vehicle and the following additional qualifications: * Ten ...

Occam Solutions

Project Manager

Washington, DC

The Project Manager shall meet the requirements for the "Project Manager - Senior"labor category as defined in the CHESS ITES-3S contract vehicle and the following additional qualifications: * Ten ...

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Ites information

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$77.5K

$127.2K

$158K

How much do ites jobs pay per year?

As of Aug 7, 2026, the average yearly pay for ites in the United States is $127,166.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,500.00 and $152,500.00 per year, depending on experience, location, and employer.

What is the ITeS profession?

The ITeS (Information Technology Enabled Services) profession involves providing support and services that utilize information technology to improve business processes, such as customer support, data processing, and back-office operations. Professionals in this field often work with tools like CRM software, data management systems, and may require certifications in IT or customer service. The work environment typically includes call centers, offices, or remote setups, with a focus on efficiency and technical skills.

What are the key skills and qualifications needed to thrive in an ITES role, and why are they important?

To excel in an ITES role, you typically need strong analytical abilities, proficiency in English, and at least a bachelor's degree in any discipline. Familiarity with CRM platforms, MS Office, and sometimes specialized industry software is often required. Outstanding communication skills, adaptability, and a customer-centric mindset help you stand out in this field. These skills are crucial for delivering effective support, ensuring client satisfaction, and maintaining smooth business operations in a competitive, service-oriented environment.

What are the career options for ITeS?

ITeS (Information Technology Enabled Services) professionals can pursue careers in customer support, technical support, data entry, back-office operations, and process outsourcing. They often work in call centers, BPOs, or IT service companies, requiring skills in communication, computer applications, and sometimes certifications like ITIL or Six Sigma.

What is the difference between Ites vs Network Technicians?

AspectItesNetwork Technicians
CredentialsCertifications like CompTIA A+, Cisco CCNACertifications like CompTIA Network+, Cisco CCNA
Work EnvironmentData centers, enterprise IT departmentsTelecom companies, corporate IT teams
Industry UsageIT support, infrastructure managementNetwork setup, troubleshooting, maintenance

Both Ites and Network Technicians require similar certifications and often work in IT environments focused on infrastructure. However, Ites typically have a broader role in supporting enterprise IT systems, while Network Technicians focus specifically on network hardware and connectivity. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are some common challenges faced by professionals working in ITES roles, and how can they be managed effectively?

Professionals in ITES (Information Technology Enabled Services) roles often face challenges such as working across different time zones, managing high call or ticket volumes, and adapting to rapidly changing technologies. Effective time management, clear communication, and ongoing skills development are key strategies to overcome these challenges. Additionally, collaborating closely with team members and utilizing available support resources can help maintain productivity and job satisfaction in a dynamic ITES environment.

What is an ITES job?

ITES stands for Information Technology Enabled Services. These jobs involve outsourcing services that use information technology to improve and support business processes, such as customer support, technical support, data entry, transcription, HR services, and more. ITES roles are found in sectors like BPO (Business Process Outsourcing), KPO (Knowledge Process Outsourcing), and LPO (Legal Process Outsourcing). They play a key role in helping companies operate efficiently by leveraging technology for various backend and frontend services.
More about Ites jobs
What job categories do people searching Ites jobs look for? The top searched job categories for Ites jobs are:
Ites jobs near you
Infographic showing various Ites job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, 7% Hybrid, and 33% Remote job distribution, with an average salary of $127,166 per year, or $61.1 per hour.

Engineer Technician Intermediate

Qualcomm

San Diego, CA • On-site

Full-time

Re-posted 19 days ago

Qualcomm rating

8.8

Company rating: 8.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

51st of 242 rated software companies

Job description

Job Summary:
Qualcomm Technologies, Inc. is seeking an Intermediate Engineer Technician to provide technical assistance for Internal Test Equipment Systems (ITES). This role focuses on supporting Linux and TCP/IP networking while performing routine tasks, assisting with diagnostics, and adhering to established procedures.
Responsibilities:
• Assist in the basic setup and configuration of ITES.
• Follow detailed instructions to perform routine maintenance tasks on Linux-based systems for ITES.
• Document observations and steps taken during troubleshooting processes.
• Escalate issues to full-time Support Engineers or Associate Support Engineers as directed.
• Assist with basic cable management and hardware verification for ITES.
• Perform data entry and record-keeping related to support tickets.
• Learn to identify common error messages and basic system behaviors.
• Adhere strictly to company safety protocols and operational guidelines.
• Participate in on-the-job training and seek clarification when needed.
Qualifications:
Required:
• Associate's degree.
• High School diploma or equivalent and 1+ year of Engineering Technician or related work experience.
• Frequently transports and installs equipment weighing at least 25 lbs.
• Assist in the basic setup and configuration of ITES.
• Follow detailed instructions to perform routine maintenance tasks on Linux-based systems for ITES.
• Document observations and steps taken during troubleshooting processes.
• Escalate issues to full-time Support Engineers or Associate Support Engineers as directed.
• Assist with basic cable management and hardware verification for ITES.
• Perform data entry and record-keeping related to support tickets.
• Learn to identify common error messages and basic system behaviors.
• Adhere strictly to company safety protocols and operational guidelines.
• Participate in on-the-job training and seek clarification when needed.
• Basic Linux Exposure: Familiarity with turning on/off a Linux system, basic navigation in a graphical user interface (GUI) or understanding of simple command-line prompts (e.g., how to open a terminal).
• Fundamental Computer Hardware: Ability to identify basic computer components (e.g., CPU, RAM, hard drive, network port).
• Attention to Detail: Ability to follow instructions precisely and meticulously record information.
• Communication: Ability to communicate clearly with supervisors and team members regarding tasks and observations.
• Willingness to Learn: Eagerness and openness to acquire new technical skills and knowledge.
• Reliability: Punctual and consistent in performing assigned tasks.
• Team Player: Ability to work cooperatively within a team structure.
• Bachelor's degree or Associate's degree and 1+ year of Engineering Technician or related work experience or High School Diploma or equivalent and 2+ years of Engineering Technician or related work experience.
• Completion of a technical vocational program, IT certification (e.g., CompTIA A+, Linux+ Fundamentals), military technical or trade school program, or 2+ years of experience in a technical support or IT-related role.
Preferred:
• Bachelor's degree in a technical field, or completion of a military technical or trade school program.
Company:
Qualcomm designs wireless technologies and semiconductors that power connectivity, communication, and smart devices. Founded in 1985, the company is headquartered in San Diego, USA, with a team of 10001+ employees. The company is currently Late Stage.

What Qualcomm employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Qualcomm

Sourced by ZipRecruiter

Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro-level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Our powerful connectivity solutions keep you connected—even in remote areas. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You’ll find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

Year founded

1985

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