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Item Processing Manager Jobs (NOW HIRING)

Columbia Bank

Item Processing Manager

Spokane, WA · On-site

$70K - $110K/yr

Job Title Manages and provides direction of the operational activities for assigned functional ... process. Location Primary Location: Ability to work fully onsite at posted location(s). 12812 N ...

New

Salal Credit Union

Item Processing Specialist

Seattle, WA · Hybrid

$21.53 - $30.14/hr

You will manage payment processing, draft clearing, account maintenance, legal and compliance ... A DAY IN THE LIFE OF AN ITEM PROCESSING SPECIALIST In this role, you will: * Reconcile various ...

Salal Credit Union

Item Processing Specialist

Seattle, WA · On-site

$21.53 - $26.70/hr

You will manage payment processing, draft clearing, account maintenance, legal and compliance ... A DAY IN THE LIFE OF AN ITEM PROCESSING SPECIALIST In this role, you will: * Reconcile various ...

Salal Credit Union

Item Processing Specialist

Seattle, WA · On-site

$21.53 - $26.70/hr

You will manage payment processing, draft clearing, account maintenance, legal and compliance ... A DAY IN THE LIFE OF AN ITEM PROCESSING SPECIALIST In this role, you will: * Reconcile various ...

Salal Credit Union

Item Processing Specialist

Seattle, WA · Hybrid

$21.53 - $30.14/hr

You will manage payment processing, draft clearing, account maintenance, legal and compliance ... A DAY IN THE LIFE OF AN ITEM PROCESSING SPECIALIST In this role, you will: * Reconcile various ...

Bank OZK

Item Processing Specialist I

Ozark, AR · On-site

Job Purpose & Scope Responsible for performing the daily item processing of all paper-based ... Management reserves the right to add or change the job requirements at any time. #LI-LW2 EEO ...

Bank OZK

Item Processing Specialist I

Ozark, AR · On-site

Performs the daily item processing of all paper-based transactions. * Processes courier and bank ... Management reserves the right to add or change the job requirements at any time. #LI-LW2 EEO ...

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$28.5K

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How much do item processing manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for item processing manager in the United States is $69,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $76,000.00 per year, depending on experience, location, and employer.

What are the primary challenges an Item Processing Manager faces, and how can they effectively address them?

Item Processing Managers often encounter challenges such as maintaining high accuracy under tight deadlines, adapting to evolving technology, and ensuring compliance with banking regulations. To address these, effective managers prioritize team training, implement robust quality control procedures, and stay updated on regulatory changes. Collaboration with IT and compliance departments is also essential to streamline workflows and swiftly resolve any issues that arise. Proactive communication and process optimization are key strategies for overcoming these common hurdles.

What does an Item Processing Manager do?

An Item Processing Manager oversees the operations involved in processing financial instruments such as checks, deposits, and payment items within a bank or financial institution. They are responsible for ensuring the accuracy, efficiency, and security of item processing activities, managing staff, and ensuring compliance with relevant regulations. Additionally, they implement process improvements, troubleshoot issues, and coordinate with other departments to ensure timely and accurate transaction processing.

What are the key skills and qualifications needed to thrive as an Item Processing Manager, and why are they important?

To thrive as an Item Processing Manager, you need a strong background in banking operations, attention to detail, and experience in managing teams, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with item processing software, check imaging systems, and compliance regulations like Check 21 is essential. Strong leadership, problem-solving abilities, and effective communication skills help drive process improvements and maintain team productivity. These skills are crucial for ensuring smooth, accurate, and compliant processing of financial transactions in a high-volume environment.
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What are the most commonly searched types of Item Processing jobs? The most popular types of Item Processing jobs are:
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Item Processing Manager jobs near you

Item Processing - Item Processing Specialist

Golden 1

Sacramento, CA • On-site

$23.09 - $24.50/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

TITLE: ITEM PROCESSING SPECIALIST
STATUS: NON-EXEMPT
REPORTS TO: SUP - ITEM PROCESSING OPS
DEPARTMENT: ITEM PROCESSING
JOB CODE: 11654
PAY RANGE: $23.09 - $24.50 HOURLY
GENERAL DESCRIPTION:
The Item Processing Specialist is a seasoned professional with a diverse set of responsibilities that significantly impact and enhance departmental operations. This role is instrumental in delivering top-tier service to members and branch/department personnel in an efficient and courteous manner. The position involves proactive communication and collaboration to assist members and internal business partners in aligning department processes with credit union strategic goals.
TASKS, DUTIES, FUNCTIONS:
  • Receive and process a variety of financial transactions, including checks, deposits, bill pay and other related items made through mail, mobile or ATM channels.
  • Manage and sustain high volumes of items for processing efficiently.
  • Utilize various item processing systems and tools to ensure accurate and timely completion of transactions.
  • Conduct thorough reviews of processed transactions to identify and correct errors or discrepancies.
  • Monitor and identify fraudulent or suspicious activity during the clearing process of items.
  • Perform data entry tasks with a high level of accuracy to maintain the integrity of financial records.
  • Conduct through research and promptly respond to inquiries from members, branches, and departments.
  • Maintaining Research queue and ensuring daily service level agreement is met.
  • This role will involve reviewing and making decisions on items processed through ATM, Bill Pay, or mobile channels, with high limits assigned.
  • Validate and verify information to minimize errors in transaction processing.
  • Identify and proficiently resolve, or guide others in resolving, issues that deviate from the routine course of business, particularly those linked to intricate or substantial transactions.
  • Exercise utmost care and judgment in recognizing member-related or system integrity issues, ensuring prompt escalation to the appropriate level of management for immediate resolution. In cases where members may be affected, prioritize timely communication to management, enabling the dissemination of proper notifications throughout the company.
  • Deliver exemplary service to members, branches, and other department staff with efficiency, courtesy, and the ability to handle tier 2 escalations when necessary.
  • Closely monitor and uphold the transport system, promptly reporting any system issues to management. This proactive approach ensures that vendors are promptly engaged to identify and implement timely resolutions.
  • Partner with seniors and supervisors in department-level initiatives, including projects, service packs, remediations, and items requiring special handling.
  • Contribute expertise to support the successful execution of departmental initiatives.
  • Organize, prioritize, and perform multiple tasks simultaneously while being detailed oriented.
  • Collaborate with the fraud prevention team to enhance security protocols and minimize risks associated with fraudulent activities.
  • Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws appropriate to the position.
  • Ensure compliance with established policies, procedures, and regulatory requirements.
  • Provide additional support throughout the department and perform other tasks and duties assigned as needed to maintain daily operations.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
  1. Effective oral and written communication skills required.
  2. Strong knowledge in Check Acceptance, Funds Availability and Fraud detection.
  3. Critical thinking skills needed to identify possible fraudulent activity and member escalations or inquires.
  4. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine, and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
  1. INTERNAL: Branches, Contact Center, other departments
  2. EXTERNAL: Members, other financial institutions, correspondent bank, and vendors
QUALIFICATIONS:
  1. EDUCATION: Successful completion of High School curriculum or GED required.
  2. EXPERIENCE:
  • 3+ years' experience in item processing, cash management, operations, or related financial roles.
  • 2+ years' experience in item processing or operation related financial roles.

  1. KNOWLEDGE / SKILLS:
  • Strong attention to detail and accuracy in handling financial transactions.
  • High level of awareness and vigilance in identifying potential fraudulent checks.
  • Excellent communication skills to interact with internal business partners.
  • Ability to multitask and manage time efficiently in a fast-paced environment.
  • Demonstrated ability to work well in a team-oriented environment.
    • Excellent oral, written, and interpersonal communication skills.
    • Professional member relations skills
    • Proficient computer skills and software experience.
PHYSICAL REQUIREMENTS:
  1. Prolonged sitting throughout the workday with occasional mobility required.
  2. Corrected vision within the normal range.
  3. Hearing within normal range. A device to enhance hearing will be provided if needed.
  4. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.

#LI-Hybrid
THIS JOB DESCRIPTION PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME.
REV. 5/22/2026

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