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It Tech Assistant Jobs in Ohio (NOW HIRING)

Support change management and enhance user experience. * Assist business teams in navigating IT support channels. * Lead or participate in project work, including requirement analysis and ...

Support change management and enhance user experience. * Assist business teams in navigating IT support channels. * Lead or participate in project work, including requirement analysis and ...

Support change management and enhance user experience. * Assist business teams in navigating IT support channels. * Lead or participate in project work, including requirement analysis and ...

Support change management and enhance user experience. * Assist business teams in navigating IT support channels. * Lead or participate in project work, including requirement analysis and ...

Role Purpose The IT Technician is responsible for supporting both project-based onsite ... assigned. * Assist with hardware replacements, office setups, equipment cutovers, and ...

New

Harbor is seeking an IT Specialist to join our Toledo/BG team ... This position supports the technical needs of Harbor's programs, and will assist users with both ...

Harbor is seeking an IT Specialist to join our Toledo/BG team ... This position supports the technical needs of Harbor's programs, and will assist users with both ...

Troubleshoot and assist with issues on plant floor * Responsible for providing "on-call" and off ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...

Troubleshoot and assist with issues on plant floor * Responsible for providing "on-call" and off ... We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit ...

The IT Support Specialist serves as the primary point of contact for end-user technology support ... Support employee onboarding and offboarding activities. * Assist users with password resets and ...

IT Ops Manager

Columbus, OH · On-site

$91K - $112K/yr

You will monitor IT systems for any issues, troubleshoot problems as needed, and proactively ... Train staff in new technologies and troubleshooting procedures. * Assist with escalated IT issues ...

IT Consultant 2 - DevOps Cloud Engineer) Overview : This position serves as a technical Azure ... Assist with implementation of customer side monitoring tools and lead operation outage events • ...

New

Showing results 41-60

It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What are the most commonly searched types of It Tech jobs in Ohio? The most popular types of It Tech jobs in Ohio are:
What cities in Ohio are hiring for It Tech Assistant jobs? Cities in Ohio with the most It Tech Assistant job openings:

Information Technology Specialist

SierTeK Ltd.

Dayton, OH • On-site

Full-time

Re-posted 24 days ago


Job description

SierTeK proudly serves our clients by providing expertise in the Program Management, Information Technology, and Administrative Support domains. Founded in 2007 as a minority and service-disabled veteran-owned company, we serve as prime- and subcontractor for a multitude of Federal Department of Defense contracts. By focusing on continual improvement, our services remain at the forefront of our industry, and we pride ourselves on delivering our services with the highest degree of integrity.SierTeK Ltd. is seeking an Information Technology Specialist to support an opportunity at Wright Patterson AFB, OH.PLEASE APPLY DIRECTLY ON OUR WEBSITE: www.siertek.com/careersAssist senior personnel in support of Information Technology program objectives.Install software program packages. Program and maintain various information processing applications. Analyze, design, purchase and install information security systems.Provide support to telecommunications efforts associated with security systems.Proactively address issues and take action to guide IT support personnel to preclude system failures or disruption.Provide technical support to prevent system outages, minimize downtime or denial of/degraded service. Provide skilled technical assistance in the configuration, operation and management of secure video teleconferencing equipment.Manage hardware and software by performing configuration management and initial diagnostics of information systems.Coordinate and document information systems repairs and perform system diagnostics to determine the cause of hardware and software failures.Remove and replace components and peripherals to restore system operation. Install and configure software operating systems and applications and provide customer service to assist in the operation, restoration, and configuration of information systems.Conduct inventory of computer hardware and software and ensure STO personnel adhere to all software licensing agreements.Assist with the maintenance of the organization's COMSEC account, in accordance with Government instruction and requirements. Conduct self-inspections of COMSEC account and inventory COMSEC material, as required.Support the Government's Configuration Control Board (CCB).Responsible for diagnosing and resolving computer and network related problems and reporting issues to customers and vendors alike.Utilize software and hardware tools to identify and diagnose problems and factors affecting classified and unclassified network and standalone system performance.Update security databases and recommend functional changes or modifications for improved processing, operations, and customer support.Enforce approved Standard Operating Procedures and Information Assurance Standard Operating Procedures and provide technical assistance to the Government Security Officer.Implement and maintain the policies and goals for the IT department to support the Government's needs.Ensure that project milestones/goals are met, adhering to approved budgets.Ensuring the timely process through which user problems are resolved; to include problem recognition, research, isolation, resolution and follow-up.QualificationsAssociate's Degree or equivalent 5+ years of experience required in closely related skills.Information Assurance Technical Level II Certification, Security+ Certification.Skills should encompass full range of computer services for operations associated with in-house information security.Knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.Security Clearance: Top Secret/adjudicated Tier 5 Investigation required.SierTeK is an equal opportunity employer. Employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.If you need assistance or accommodation due to a disability, you may contact us at 1+833.743.7835.

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About Siertek

Sourced by ZipRecruiter

Industry

Guided missile and space vehicle manufacturing

Company size

201 - 500 Employees

Headquarters location

Beavercreek, OH, US

Year founded

2007