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It Tech Assistant Jobs in Ohio (NOW HIRING)

Information Technology Specialist Columbus, OH $70,000 to $75,000 Benefits, PTO, 401K Our client is ... Offer timely, professional support to end-users. * Assist in selecting, acquiring, and installing ...

New

IT Manager

Columbus, OH

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Cybersecurity and Risk Management * Assist in administering and monitoring cybersecurity tools and ...

Be Seen First

Information Technology Specialist Columbus, OH $70,000 to $75,000 Benefits, PTO, 401K Our client is ... Offer timely, professional support to end-users. * Assist in selecting, acquiring, and installing ...

New

IT Specialist

Beavercreek, OH · On-site

$92K - $166K/yr

... * Assist with system backups, data recovery, continuity of operations, and disaster recovery ... Experience supporting enterprise IT systems, technical support operations, systems administration ...

IT Manager

Troy, OH · On-site

$87K - $107K/yr

... assist with IT staff to coordinate support and services across two business locations • Collaborate with the Segment IT Director to understand, leverage, and effectively roll out ITW Corporate ...

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

In this role, the IT Specialist will work with our IT Manager to provide day-to-day technical support, troubleshoot hardware and software issues, assist in deploying new systems, and maintain user ...

In this role, the IT Specialist will work with our IT Manager to provide day-to-day technical support, troubleshoot hardware and software issues, assist in deploying new systems, and maintain user ...

Directs efforts to assist in the definition of all complex engagements to guide the most appropriate IT solution to the end user in concert with DHL Supply Chain and IT strategic direction * Directs ...

IT Specialist

Columbus, OH · On-site

$50K - $60K/yr

In this role, the IT Specialist will work with our IT Manager to provide day-to-day technical support, troubleshoot hardware and software issues, assist in deploying new systems, and maintain user ...

Directs efforts to assist in the definition of all complex engagements to guide the most appropriate IT solution to the end user in concert with DHL Supply Chain and IT strategic direction * Directs ...

IT Manager

Troy, OH

$87K - $107K/yr

Lead and assist with IT staff to coordinate support and services across two business locations * Collaborate with the Segment IT Director to understand, leverage, and effectively roll out ITW ...

Showing results 21-40

It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What are the most commonly searched types of It Tech jobs in Ohio? The most popular types of It Tech jobs in Ohio are:
What cities in Ohio are hiring for It Tech Assistant jobs? Cities in Ohio with the most It Tech Assistant job openings:

Information Technology Specialist

Omni One

Columbus, OH • On-site

Other

Retirement, PTO

Posted 3 days ago

New


Job description

Information Technology Specialist

Columbus, OH

$70,000 to $75,000

Benefits, PTO, 401K


Our client is a global leader known for its success, innovative product development, and commitment to employee satisfaction. With a forward-thinking vision and a reputation for fostering career growth, this company offers the perfect environment to build a rewarding career. As an Information Technology Specialist, you will join a supportive, friendly, and down-to-earth IT team while being challenged and rewarded in your role. The company offers excellent growth opportunities, a comprehensive benefits package, and a bonus plan.



Key Responsibilities:

  • As an Information Technology Specialist, you will:Maintain business systems/software to meet company needs, performing system administration and operations.
  • Manage system security, backups, usage monitoring, auditing, and upgrades.
  • Set up and maintain telecom systems.
  • Provide Help Desk support, log requests, and effectively communicate with IT staff and requestors.
  • Troubleshoot and resolve network, hardware, software, and telecom issues efficiently.
  • Offer timely, professional support to end-users.
  • Assist in selecting, acquiring, and installing new or updated software and hardware.
  • Collaborate with vendors to identify the best solutions for the company’s needs.
  • Analyze product quotations and make informed decisions.
  • Prepare and present detailed reports to management.
  • Track and manage IT hardware and software procurement, as well as support renewals.
  • Work within budgetary requirements and coordinate with IT management.


Requirements:

  • To be considered for this role they would like to seeA four-year degree.
  • Experience with Windows Server 2009 to Current Server Administration.
  • Knowledge of data storage technologies and backups.
  • Familiarity with networking and network security.
  • Strong troubleshooting skills for network, hardware, software, and peripherals.
  • SQL/Oracle database administration experience.
  • Proficiency with MS Windows and MS Office.
  • Excellent communication and organizational skills.
  • Ability to multitask effectively.


If you are interested in this exciting opportunity, please send us your resume to dublin@omnione.com. Rest assured, all information will be kept confidential. Feel free to contact us at 614-760-5799 for any inquiries.