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It Tech Assistant Jobs in Ohio (NOW HIRING)

Seminolehardrock

$15.25 - $20.25/hr

... assist stage crew and personnel. Lifting and physical work are required. * Must possess a basic ... general AV and IT tech support within the Hard Rock Cafe meeting rooms and breakout locations.

Veterans Prime, Inc.

Information Technology

Dayton, OH · On-site

$17.50 - $23.75/hr

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in ...

Veterans Prime, Inc.

Information Technology

Dayton, OH · On-site

$17.50 - $23.75/hr

Overview Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you ...

Veterans Prime, Inc.

Information Technology

Dayton, OH · On-site

$17.50 - $23.75/hr

Overview Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you ...

Private Company

Be Seen First

Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

Information Technology Manager Position Summary The Information Technology Manager is responsible ... recovery. * Assist with server maintenance, cloud migrations, infrastructure upgrades ...

Private Company

Be Seen First

Information Technology (IT) Manager

Lorain, OH · On-site

$65K - $77K/yr

Information Technology Manager Position Summary The Information Technology Manager is responsible ... recovery. * Assist with server maintenance, cloud migrations, infrastructure upgrades ...

CCV

Human Resources Generalist

Columbus, OH · On-site

Serve as the primary internal liaison with our third-party IT/tech management vendor. * Oversee the independent contractor vetting, documentation, and onboarding process. * Ensure strict adherence to ...

CCV

Human Resources Generalist

Columbus, OH · On-site

Serve as the primary internal liaison with our third-party IT/tech management vendor. * Oversee the independent contractor vetting, documentation, and onboarding process. * Ensure strict adherence to ...

Benjamin Steel Company

IT Administrator

Springfield, OH · On-site

$60K - $70K/yr

Create and maintain workstation images and assist with software packaging and deployment. * Provide ... Maintain IT asset inventories, purchasing records, software licensing, and hardware lifecycle ...

Benjamin Steel Company

IT Administrator

Springfield, OH · On-site

$60K - $70K/yr

Director of Information TechnologyPosition SummaryThe IT Systems & Network Administrator is ... Assist users with troubleshooting telecommunications, wireless connectivity, and mobile devices.

MA Design

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Cybersecurity and Risk Management * Assist in administering and monitoring cybersecurity tools and ...

MA Design

IT Manager

Columbus, OH · On-site

$91K - $112K/yr

MA Design is hiring an IT Manager to join our IT team in our Columbus office. In this role, you ... Cybersecurity and Risk Management * Assist in administering and monitoring cybersecurity tools and ...

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It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What are the most commonly searched types of It Tech jobs in Ohio? The most popular types of It Tech jobs in Ohio are:
What cities in Ohio are hiring for It Tech Assistant jobs? Cities in Ohio with the most It Tech Assistant job openings:
It Tech Assistant jobs near you

Desktop Support Technician Level II

Tyto Athene, LLC

Vienna, OH

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Tyto Athene rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

127th of 223 rated it services

Job description

Description

Quantum Sky is searching for a Desktop Support Level II in Youngstown, OH. This is a complex, multi-year contract to support the Air Force Reserve Command (AFRC) Information Technology (IT) Services.

  Responsibilities:
  • Provide support to end-users for PC, server, mainframe applications, and hardware.
  • Perform configurations, installations, diagnostics, upgrades, repairs and preventive maintenance of personal computer products and peripherals
  • May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
  • Simulate or recreate user problems to resolve operating difficulties.
  • Recommend systems modifications to reduce user problems.
  • Maintain currency and highest level of technical skill in field of expertise.
Qualifications

Required:

  • Experience managing network modernization work or system projects of similar scope and complexity
  • Experience as a desktop support technician or equivalent (IT Support, IT Tech, etc.)
  • Capabilities needed to deliver in-person and remote IT aid.
  • Fantastic installation, diagnostic, upgrade, and restoration abilities.
  • Excellent vertical and lateral thinking.
  • Superb time management skills.
  • Clear written and verbal communication.
  • Forbearing, flexible, and supportive
  • On site support in Youngstown, OH.
  • Active CompTIA IAT Level II certification; i.e. SecPlus+ certification.

Clearance:

  • Active DoD Secret clearance

Travel Required:

  • Minimal, less than 10% 
About Tyto Athene

Compensation:

  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $20.00/HR. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

Benefits:

  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Paid Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and parental leave.

The world the mission operates in is going post-quantum, contested, and machine-speed. Quantum Sky engineers the advantage across cyber, networks, software, and quantum because the mission demands dominance, not parity. We don't follow the map. We draw it. 

At Quantum Sky, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamQuantumSky? 

Quantum Sky Engineering LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

Employment Type: FULL_TIME

What Tyto Athene employees say

Hours and flexibility

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