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It System Manager Jobs in Minnesota (NOW HIRING)

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled ...

IT Manager

Bloomington, MN · On-site

$105 - $147/hr

As part of SBU IT, works with enterprise IT and external partners to support site deployments in areas such as ERP, MES, warehouse management systems, and digital factory program initiatives

New

IT Systems Engineer

Brewster, MN · On-site

$95K - $100K/yr

Provides oversight to the management, maintenance, and security of New Vision's server ... Plan and perform system upgrades, patches, migrations, and infrastructure improvements • ...

IT Manager

Maple Grove, MN · On-site

$92 - $138/hr

The IT Manager is responsible for coordinating and overseeing Highland Bank's information ... Applications, Banking Systems, and Operational Support * Works with the Application Support Manager ...

New

Manager, IT Site

Eden Prairie, MN · On-site

$96K - $118K/yr

Responsible for STERIS' Information Technology systems for both business systems and technical infrastructure for non-corporate facilities, including manufacturing processes. Manages IT staff ...

IT Systems Engineer

Brewster, MN · On-site

$95K - $100K/yr

Provides oversight to the management, maintenance, and security of New Vision's server ... system upgrades, patches, migrations, and infrastructure improvements Participate in capacity ...

Manager, IT Site

Eden Prairie, MN

$96K - $118K/yr

Responsible for STERIS' Information Technology systems for both business systems and technical infrastructure for non-corporate facilities, including manufacturing processes. Manages IT staff ...

IT Manager

Golden Valley, MN · On-site

$100K - $140K/yr

We are looking for an experienced IT Manager to lead technology operations and long-term planning ... This role will guide the performance, security, and evolution of core systems that support clinical ...

IT Help Desk Manager

Grand Rapids, MN · On-site

$55 - $75/hr

Various service provider back end and customer facing systems Windows endpoints and user ... IT Operations Manager and other technical resources as needed Follow established processes for ...

New

Information Technology Manager

Saint Paul, MN · On-site

$95K - $117K/yr

Information Technology Manager - $80(K) - $105(K) annually Position Summary: The Manager ... By maintaining system reliability and enabling seamless technology use across the organization ...

Information Technology Manager

Saint Paul, MN · On-site

$96K - $117K/yr

Information Technology Manager - $80(K) - $105(K) annually Position Summary: The Manager ... By maintaining system reliability and enabling seamless technology use across the organization ...

IT Manager

Saint Paul, MN · On-site

$90 - $140/hr

Oversee the maintenance, troubleshooting, and repair of hardware, software, and networking systems ... Minimum of 5 years of experience in IT management, preferably in a non-profit or social services ...

New

IT Manager

Plymouth, MN · On-site

$100 - $125/hr

We are currently seeking a skilled and experienced Information Technology (IT) Manager to join our ... systems, infrastructure, and web based applications. Partners closely with the Ourvita Group CIO ...

New

IT Manager

Minneapolis, MN · On-site

$95K - $110K/yr

We are seeking an experienced IT Manager to serve as the company's sole IT resource , providing end ... Monitor system performance and quickly resolve technical issues to minimize downtime and keep ...

Showing results 21-40

It System Manager information

See Minnesota salary details

$45.1K

$100K

$149.9K

How much do it system manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for it system manager in Minnesota is $99,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $122,400.00 per year, depending on experience, location, and employer.

What does an IT system manager do?

An IT System Manager is responsible for overseeing an organization’s information technology infrastructure, including servers, networks, and other computer systems. They ensure that IT systems run efficiently, securely, and reliably to support business operations. Their duties include managing IT staff, implementing new technologies, troubleshooting issues, and developing policies for data security and system maintenance. They also coordinate with other departments to understand their technology needs and ensure compliance with relevant regulations.

What are the key skills and qualifications needed to thrive as an IT system manager?

To thrive as an IT System Manager, you need a strong background in computer science, systems administration, and network management, often supported by a relevant degree and several years of IT experience. Familiarity with enterprise operating systems, virtualization platforms, cybersecurity tools, and certifications like CompTIA, Cisco, or Microsoft is typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and liaising with stakeholders. These skills and qualifications are vital for ensuring system reliability, security, and efficient IT operations within an organization.

What are some common challenges faced by IT system managers in maintaining system reliability across multiple departments?

IT System Managers often encounter challenges such as coordinating updates and security patches without disrupting critical business operations, managing diverse hardware and software environments, and ensuring seamless integration between legacy and modern systems. They must also balance the varying needs of different departments, prioritize incidents, and maintain clear communication with non-technical stakeholders. Proactive planning, regular system audits, and strong documentation practices are key to overcoming these challenges and maintaining system reliability.

What is the difference between It System Manager vs Network Administrator?

AspectIt System ManagerNetwork Administrator
CertificationsITIL, CompTIA Security+, Microsoft Certified Systems Engineer (MCSE)CompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentOversees entire IT infrastructure, including hardware, software, and security across organizationsFocuses on managing and maintaining network infrastructure and connectivity
Employer & Industry UsageUsed in various industries for IT leadership rolesCommonly employed in organizations with complex network needs

The It System Manager typically oversees the entire IT infrastructure, including networks, hardware, and software, requiring broader certifications and responsibilities. In contrast, the Network Administrator specializes in managing and maintaining network systems and connectivity. Both roles are essential in IT operations but differ in scope and focus.

Which IT System Manager job is the highest paid?

Senior IT System Managers, especially those in large corporations or with specialized skills in cloud computing, cybersecurity, or enterprise architecture, tend to have the highest salaries. Certifications like CISSP or PMP and extensive experience can also significantly increase earning potential in this role.

What are the most commonly searched types of It System jobs in Minnesota?

The most popular types of It System jobs in Minnesota are:

What are popular job titles related to It System Manager jobs in Minnesota?

For It System Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching It System Manager jobs in Minnesota look for?

The top searched job categories for It System Manager jobs in Minnesota are:

What cities in Minnesota are hiring for It System Manager jobs?

Cities in Minnesota with the most It System Manager job openings:

Infographic showing various It System Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $99,965 per year, or $48.1 per hour.

Information Technology Help Desk Manager

Jdinet

Grand Rapids, MN • On-site

$55 - $75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Key responsibilities

  • Manage JDInet's Help Desk operations and oversee ticket management, field service scheduling, and issue resolution.

  • Diagnose and resolve Level 1 and Level 2 support issues across user environments, including Windows endpoints, Microsoft 365, and client IT systems.

  • Support and maintain client IT environments such as Microsoft 365 tenants, endpoint devices, and basic networking components.


Job description

Information Technology Help Desk Manager

Information Technology / Managed Services

About the Role

This role is responsible for managing JDInet's Help Desk operations while providing responsive technical support to clients and internal users. The Help Desk Services Manager oversees ticket management, coordinates field service scheduling, troubleshoots Level 1 and Level 2 technical issues, and supports Microsoft 365, Windows environments, and client IT systems. The position also focuses on maintaining strong client relationships through clear communication, proactive system monitoring, and collaboration with the technical team to ensure efficient, reliable service delivery.

Requirements Key Responsibilities Help Desk Services Manager

Provide Help Desk management and operational support to users across the JDInet service area including local users in the Grand Rapids and remote users in the Minneapolis area

Ownership and operational responsibility of the Help Desk environment and related client environments

Provide coordination and scheduling services for all field staff in the organization

Maintain clear, professional communication with employees and clients throughout issue resolution

Escalate complex or high-risk issues appropriately to appropriate technical resources

Technical Troubleshooting & Resolution

Diagnose and resolve Level 1/2 support issues across user environments with minimal oversight

Manage and prioritize assigned service tickets independently

Troubleshoot and resolve issues across:

  • Various service provider back end and customer facing systems
  • Windows endpoints and user environments
  • Microsoft 365 (user management, email, permissions, basic administration)
  • Common business applications and systems

Take ownership of issues through full resolution, not just initial response

Apply structured problem-solving and root cause thinking where appropriate

Systems Maintenance & Administration

Support and maintain client IT environments including:

  • Microsoft 365 tenants
  • Endpoint devices and configurations
  • Basic networking components

Perform routine maintenance, updates, and system checks

Utilize RMM and monitoring tools to proactively identify and address issues

Client Interaction & Relationship Support

Build strong working relationships through reliable and consistent service

Communicate technical issues in a clear, user-friendly manner

Identify potential improvements or risks within client environments and communicate internally

Team Collaboration & Process Adherence

Work within JDInet helpdesk structure while maintaining ownership of assigned work

Coordinate with the IT Operations Manager and other technical resources as needed

Follow established processes for ticketing, documentation, and service delivery

Participate in ongoing training and cross-training on systems and tools

Qualifications

4–7+ years of experience in IT support or MSP environments

Help Desk supervision and/or related systems management

Strong troubleshooting skills across Windows-based systems and user environments

Experience supporting Microsoft 365 (user admin, email, permissions, basic tenant tasks)

Ability to independently manage workload and prioritize tasks effectively

Proven ability to resolve technical issues without step-by-step guidance

Strong communication and customer service skills

Preferred Skills

Experience with partner account management, subscription provider platforms, and billing processes to align technical and management platforms

Experience in a Managed Service Provider (MSP) environment

Familiarity with PSA tools (e.g., Autotask or similar)

Experience with RMM tools and endpoint management platforms

Basic networking knowledge (routing, switching, troubleshooting)

Experience with backup, security, and monitoring solutions

CompTIA Certifications of various levels are helpful but not required

Autotask and Quickbooks experience helpful but also not required

Pay range and compensation package

Competitive salary range of $55-$75k aligned with a strong Level 1/2 MSP technician role and related additional experiences

Reflective of experience, independence, and technical capability

PTO, 401k, bonus, full benefits package available

Featured benefits

Medical insurance, Vision insurance, Dental insurance, 401(k), Disability insurance

Requirements added by the job poster
  • 2+ years of work experience with 2nd Line IT Support
  • 3+ years of work experience with Help Desk Support
  • 4+ years of experience in Information Technology
  • 4+ years of work experience with Windows
About the Company

JDInet is a managed IT services provider supporting small to mid-sized businesses with reliable, responsive technical solutions. The company focuses on maintaining stable environments, resolving issues quickly, and building long-term client relationships through consistent service delivery. The team operates with a high level of accountability and ownership, emphasizing practical problem-solving and operational efficiency.

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