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It Support Team Lead Jobs (NOW HIRING)

Revel Staffing

IT Support Supervisor

Sandusky, OH · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

St. Ambrose University

IT Support Technician

Cedar Rapids, IA · On-site

$21.25 - $29.25/hr

Collaborate with IT team members and contribute to process improvements. * Work occasional evenings ... to lead lives of service. St. Ambrose University and its affiliated institutions within its ...

WhiteWater Express Car Wash

IT Field Tech

Houston, TX · On-site

... t team and participate in the IT Support call queue when not in the field. • Service all ... field support • Lead system upgrades, migrations, and system rollouts. • Document task ...

Alliance InfoSystems

Support Team Lead

Cockeysville, MD · On-site

$31 - $47/hr

Job Type Full-time Description Support Team Lead - Hybrid Alliance InfoSystems, LLC, a Managed ... outstanding IT services. * Provide advanced-level technical support to clients, including ...

BDA

Global IT Support Manager

Woodinville, WA · On-site

Lead and develop distributed IT Support teams across AMER, APAC, and EMEA. * Operate a follow-the ... At BDA, you will find a team that values collaboration, innovation, and a "get it done" mindset ...

Staffingine LLC

IT support engineer

Boston, MA · On-site

Job Title: IT support engineer Job Location: Boston Job Type: Contract * This list is intended to ... Team environment and structure Onsite airport operations support team in a fastpaced environment

A.C. Coy

IT SUPPORT TECHNICIAN - ONSITE

Chandler, AZ · On-site

$21.25 - $29/hr

Responsibilities * Lead IT deskside activities to support all employees at the client location ... Work across a global IT support team to share information and best practices * Comfortable working ...

American Crane

IT Support Specialist

Douglassville, PA · On-site

$22 - $30/hr

... the IT team. For the right candidate, this position also offers the opportunity to function as an informal technical lead within IT Support helping coordinate priorities, sharing knowledge ...

Saxton & Stump

IT Support Analyst

Charleston, SC

As a member of the Saxton & Stump team, you'll be joining a culture of excellence and teamwork ... Position Overview As an IT Support Analyst, you will play a crucial role in ensuring the smooth ...

Ransom Everglades

IT Support Specialist

Miami, FL · On-site

Performs other duties as assigned and assists other IT support team members with their work during busy periods. * Bachelor's degree in Information Technology, Computer Science, or related field.

Inktel

Service Desk Lead - Enterprise IT

Miami, FL · On-site

Key Responsibilities • Lead and manage the IT Service Desk team in an enterprise environment • Provide escalation support for complex technical issues and executive-level users • Support and ...

SPS North America

IT Support

Chicago, IL

$18 - $19/hr

... that may lead you to uncover other career opportunities. * Learning & Development: At SPS, we ... Note: Please inquire with the Human Resources team for benefit offerings per role as regular ...

Alleare Consulting

IT Support Engineer

Dallas, TX · On-site

IT Support Engineer Fulltime Dallas, TX (on-site) IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client s team and work on-site at their corporate headquarters in Dallas, TX. The ...

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It Support Team Lead information

See salary details

$31K

$161.2K

$206K

How much do it support team lead jobs pay per year?

As of Aug 21, 2026, the average yearly pay for it support team lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What does an IT Support Team Lead do?

An IT Support Team Lead is responsible for supervising a team of IT support specialists who provide technical assistance to end-users within an organization. They oversee daily operations, assign tasks, and ensure that technical issues are resolved efficiently. Additionally, they may handle escalated problems, train new team members, and implement best practices to improve service quality. Their role bridges the gap between technical support staff and management, ensuring both technical and customer service standards are met.

What are the key skills and qualifications needed to thrive as an IT Support Team Lead?

To thrive as an IT Support Team Lead, you need strong technical troubleshooting skills, knowledge of IT infrastructure, and experience in support roles, typically supported by a degree in computer science or relevant certifications. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+, ITIL, or Microsoft certifications are commonly required. Excellent communication, leadership, and conflict-resolution skills set standout professionals apart in this role. These skills are crucial to effectively resolve technical issues, manage team performance, and maintain seamless IT operations.

How does an IT Support Team Lead typically balance hands-on technical tasks with team management responsibilities?

As an IT Support Team Lead, you’ll regularly juggle direct technical support—such as resolving escalated technical issues or implementing new solutions—with leadership duties like coaching team members, managing schedules, and ensuring service level agreements are met. Effective time management and delegation are key, as you'll need to prioritize urgent technical incidents while also fostering your team's growth and performance. Many organizations support team leads with management tools and training to help streamline administrative tasks, enabling you to maintain a strong presence both as a technical expert and a team leader.

What is the difference between It Support Team Lead vs It Support Specialist?

AspectIt Support Team LeadIt Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco CCNA
Work EnvironmentSupervises support teams, manages escalationsProvides technical support, troubleshoots issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, corporate IT

The main difference is that an It Support Team Lead oversees support teams and manages escalations, while an It Support Specialist focuses on providing technical support and troubleshooting issues. The Team Lead typically has leadership responsibilities, whereas the Specialist is more hands-on with technical tasks.

What cities are hiring for It Support Team Lead jobs?

Cities with the most It Support Team Lead job openings:

What states have the most It Support Team Lead jobs?

States with the most job openings for It Support Team Lead jobs include:

What job categories do people searching It Support Team Lead jobs look for?

The top searched job categories for It Support Team Lead jobs are:

It Support Team Lead jobs near you
Infographic showing various It Support Team Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

IT Support Supervisor

Revel Staffing

Sandusky, OH • Remote

$85K - $115K/hr

Full-time

Re-posted 3 hours ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success.

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ensure employees are prepared to use business and clinical applications effectively while maintaining system stability, data accuracy, security, and regulatory compliance.

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational, and technical teams.

Key Responsibilities
  • Lead, coach, and develop a remote team of IT training and application support specialists
  • Assign workloads, manage schedules, establish priorities, and monitor team performance
  • Oversee the development, configuration, testing, and delivery of IT and healthcare application training programs
  • Ensure new and existing employees receive consistent, accurate, and engaging technology training
  • Support application readiness, system stability, data integrity, and end-user adoption
  • Coordinate support and training activities for system implementations, upgrades, workflow changes, and organizational initiatives
  • Partner with clinical, operational, compliance, and technical leaders to identify training and support needs
  • Maintain and improve training materials, standard operating procedures, knowledge-base articles, workflows, and technical documentation
  • Review recurring support issues and identify opportunities to improve processes, reduce errors, and strengthen the end-user experience
  • Track team performance, service levels, training completion, support trends, and other operational metrics
  • Promote a service-first culture centered on accountability, professionalism, collaboration, and continuous improvement
  • Ensure all support and training activities comply with HIPAA requirements, privacy standards, security policies, and organizational procedures
  • Escalate complex application, system, security, or workflow concerns to the appropriate technical or operational teams
  • Perform additional IT leadership and support responsibilities as assigned
Required Qualifications
  • High school diploma or equivalent
  • At least two years of experience in IT operations, application support, technical training, healthcare technology, or a related field
  • Previous experience leading employees, coordinating team workloads, or serving in a senior or supervisory capacity
  • Current HIPAA compliance training or credential
  • Working knowledge of healthcare applications, IT support workflows, data integrity, and end-user training practices
  • Experience supporting remote employees and distributed teams
  • Strong leadership, communication, organization, documentation, and problem-solving skills
  • Ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Ability to communicate technical information clearly to users with varying levels of technical knowledge
  • Ability to collaborate effectively with clinical, operational, compliance, and technical stakeholders