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It Support Team Lead Jobs (NOW HIRING)

Revel Staffing

IT Support Supervisor

Beaumont, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

Revel Staffing

IT Support Supervisor

Dallas, TX · Remote

$85K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success. This is a hands-on ...

PRIORITY ONDEMAND

IT Support Engineer

Conyers, GA

The IT Support Engineer is a key member of the IT team and will be primarily responsible for supporting the end user technology environment. This is a customer facing role providing the first line of ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA

$20.50 - $28.25/hr

Self-manage in a way that allows flexibility to support multiple tasks at any given time * Assist in updating support documents within knowledge management for the IT Services team, as well as end ...

ASUS

IT Support

Fremont, CA · On-site

$28.84 - $31.25/hr

As a crucial member of our IT team, you will be the gatekeeper of our IT resources and expenses ... Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle ...

ASUS Computer International

IT Support

Fremont, CA · On-site

$28.84 - $31.25/hr

Description As a crucial member of our IT team, you will be the gatekeeper of our IT resources and ... Previous experience supporting IT asset inventory, procurement, billing, or equipment lifecycle ...

SRS Acquiom

IT Support Technician

Denver, CO · On-site

$31.25 - $36.06/hr

The IT Support team is responsible for all areas of internal desktop and cloud app support, hardware support, and maintains network infrastructure for our office locations. This team supports an ...

Axiotech Solutions

Be Seen First

AxioTech LLC Tier 1 IT Support Technician

Fort Worth, TX · On-site

$40K - $50K/yr

Team Lead About AxioTech AxioTech LLC is a Managed Service Provider (MSP) based in the Dallas-Fort Worth metroplex. We deliver responsive, high-quality IT support to small and mid-sized businesses ...

EmergeOrtho

IT Support Specialist

Greensboro, NC

With offices across North Carolina, we are seeking an IT Support Specialist to join our team in the Triad region. Your home base will be our Northline Avenue office, but you'll enjoy a dynamic ...

Wold Architects Inc

IT Support Specialist

Minneapolis, MN · On-site

$50K - $70K/yr

As a member of the corporate team, the IT Support Specialist will provide service-driven and hands-on technology support for our primary office, coordinate support for satellite locations, and help ...

World Renew

IT Support Specialist

Byron Center, MI

$68K - $76K/yr

Collaborate with global IT team members and vendors to improve technology services and user ... The IT Support Specialist may provide functional support, guidance, and knowledge sharing to ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

You will also work closely with local leadership and BMZ Group's IT team in Germany on ongoing support and improvement initiatives. What You'll Do * Provide first-level technical support for hardware ...

Amicis Global

IT Support

South Jordan, UT · On-site

$20.50 - $28.25/hr

Title: IT Customer Support Location: South Jordan, UT Duration: 6-12 Months The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest ...

RaceTrac

IT Support Manager

Atlanta, GA · On-site

... IT Support Manager to ensure the availability, stability, and performance of this platform. The ... the team's technologies and platforms. • Lead and coordinate incident response activities ...

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Showing results 21-40

All JobsIt Support Team Lead Jobs

It Support Team Lead information

See salary details

$31K

$161.2K

$206K

How much do it support team lead jobs pay per year?

As of Jul 28, 2026, the average yearly pay for it support team lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support Team Lead, and why are they important?

To thrive as an IT Support Team Lead, you need strong technical troubleshooting skills, knowledge of IT infrastructure, and experience in support roles, typically supported by a degree in computer science or relevant certifications. Familiarity with ticketing systems, remote support tools, and certifications like CompTIA A+, ITIL, or Microsoft certifications are commonly required. Excellent communication, leadership, and conflict-resolution skills set standout professionals apart in this role. These skills are crucial to effectively resolve technical issues, manage team performance, and maintain seamless IT operations.

What is the difference between It Support Team Lead vs It Support Specialist?

AspectIt Support Team LeadIt Support Specialist
CertificationsCompTIA A+, Network+, ITILCompTIA A+, Microsoft Certified, Cisco CCNA
Work EnvironmentSupervises support teams, manages escalationsProvides technical support, troubleshoots issues
Employer & Industry UsageIT departments, tech companies, large organizationsHelp desks, IT support centers, corporate IT

The main difference is that an It Support Team Lead oversees support teams and manages escalations, while an It Support Specialist focuses on providing technical support and troubleshooting issues. The Team Lead typically has leadership responsibilities, whereas the Specialist is more hands-on with technical tasks.

How does an IT Support Team Lead typically balance hands-on technical tasks with team management responsibilities?

As an IT Support Team Lead, you’ll regularly juggle direct technical support—such as resolving escalated technical issues or implementing new solutions—with leadership duties like coaching team members, managing schedules, and ensuring service level agreements are met. Effective time management and delegation are key, as you'll need to prioritize urgent technical incidents while also fostering your team's growth and performance. Many organizations support team leads with management tools and training to help streamline administrative tasks, enabling you to maintain a strong presence both as a technical expert and a team leader.

What does an IT Support Team Lead do?

An IT Support Team Lead is responsible for supervising a team of IT support specialists who provide technical assistance to end-users within an organization. They oversee daily operations, assign tasks, and ensure that technical issues are resolved efficiently. Additionally, they may handle escalated problems, train new team members, and implement best practices to improve service quality. Their role bridges the gap between technical support staff and management, ensuring both technical and customer service standards are met.
What cities are hiring for It Support Team Lead jobs? Cities with the most It Support Team Lead job openings:
What states have the most It Support Team Lead jobs? States with the most job openings for It Support Team Lead jobs include:
What job categories do people searching It Support Team Lead jobs look for? The top searched job categories for It Support Team Lead jobs are:
It Support Team Lead jobs near you
Infographic showing various It Support Team Lead job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.
IT Support Supervisor

IT Support Supervisor

Revel Staffing

Beaumont, TX • Remote

$85K - $115K/hr

Full-time

Posted 4 days ago

Job description

We are seeking an experienced IT Support Supervisor to lead a remote team responsible for IT training, healthcare application support, system readiness, and end-user success.

This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ensure employees are prepared to use business and clinical applications effectively while maintaining system stability, data accuracy, security, and regulatory compliance.

The ideal candidate is an organized, service-focused leader who can manage competing priorities, improve support processes, develop employees, and collaborate effectively with clinical, operational, and technical teams.

Key Responsibilities
  • Lead, coach, and develop a remote team of IT training and application support specialists
  • Assign workloads, manage schedules, establish priorities, and monitor team performance
  • Oversee the development, configuration, testing, and delivery of IT and healthcare application training programs
  • Ensure new and existing employees receive consistent, accurate, and engaging technology training
  • Support application readiness, system stability, data integrity, and end-user adoption
  • Coordinate support and training activities for system implementations, upgrades, workflow changes, and organizational initiatives
  • Partner with clinical, operational, compliance, and technical leaders to identify training and support needs
  • Maintain and improve training materials, standard operating procedures, knowledge-base articles, workflows, and technical documentation
  • Review recurring support issues and identify opportunities to improve processes, reduce errors, and strengthen the end-user experience
  • Track team performance, service levels, training completion, support trends, and other operational metrics
  • Promote a service-first culture centered on accountability, professionalism, collaboration, and continuous improvement
  • Ensure all support and training activities comply with HIPAA requirements, privacy standards, security policies, and organizational procedures
  • Escalate complex application, system, security, or workflow concerns to the appropriate technical or operational teams
  • Perform additional IT leadership and support responsibilities as assigned
Required Qualifications
  • High school diploma or equivalent
  • At least two years of experience in IT operations, application support, technical training, healthcare technology, or a related field
  • Previous experience leading employees, coordinating team workloads, or serving in a senior or supervisory capacity
  • Current HIPAA compliance training or credential
  • Working knowledge of healthcare applications, IT support workflows, data integrity, and end-user training practices
  • Experience supporting remote employees and distributed teams
  • Strong leadership, communication, organization, documentation, and problem-solving skills
  • Ability to manage multiple priorities and respond effectively in a fast-paced environment
  • Ability to communicate technical information clearly to users with varying levels of technical knowledge
  • Ability to collaborate effectively with clinical, operational, compliance, and technical stakeholders