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It Support Staff Jobs (NOW HIRING)

99 Ranch Market

IT Support Staff

Jersey City, NJ · On-site

$25 - $30/hr

IT Support Staff: Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive ...

99 Ranch Market

IT Support Staff

Jersey City, NJ · On-site

$25 - $30/hr

IT Support Staff: Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive ...

Exchange Bank & Trust

IT SUPPORT STAFF

Atchison, KS

Trust is seeking a service oriented self-motivated professional to join our IT support staff. In this role you will assist in maintaining and monitoring the computer system of Exchange Bank. You will ...

Catalyst Kids

Manager, IT Support

Sacramento, CA · On-site

Provide day-to-day leadership and oversight of IT support staff and technicians * Establish clear performance expectations, monitor outcomes, and conduct regular performance evaluations * Manage ...

EWF

IT Support

Artesia, NM · On-site

$32.37/hr

Position Description: IT Support SpecialistLocation: Artesia, New MexicoEmployment Type: Full ... Provide on-site technical support for staff and operational needs.Identify potential improvements ...

zTrip Worldwide

IT Support

Kansas City, MO

$24 - $27/hr

IT SupportWe are seeking a technically skilled IT Support with strong problem‑solving abilities to join our team. In this role, you will serve as the primary point of contact for user‑level ...

Herring Bank

IT Support Lead

Amarillo, TX · On-site

$25/hr

Provide guidance and support to users and junior IT Support staff as needed. What Were Looking For 3-5 years of IT support experience with strong hardware, software, and endpoint troubleshooting ...

Alleare Consulting

IT Support Engineer

Dallas, TX

Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects * Update progress and resolution for reported issues within ticketing system * Create and ...

Redolent, Inc

IT Support Technician

Calabasas, CA

$22.75 - $31.25/hr

... their support staff. In addition, a successful candidate will have a firm understanding of IT ... IT and Infrastructure team in support of those technologies. This will include (but not be limited ...

Redolent, Inc

IT Support Technician

Durham, NC

$20.75 - $28.50/hr

... their support staff. In addition, a successful candidate will have a firm understanding of IT ... IT and Infrastructure team in support of those technologies. This will include (but not be limited ...

Trifecta Services Company

IT Support

Charlotte, NC · On-site

Location TSC Corporate Description Trifecta Services Company is currently seeking a highly organized and detail-oriented IT Support Coordinator to join our growing team. As a recognized leader in the ...

CityVet

IT Sr. Support Specialist

Dallas, TX · On-site

Lead and mentor junior IT support staff; reinforce troubleshooting, escalation, and documentation standards * Participate in and lead IT projects including hardware refreshes, deployments, and ...

CityVet

IT Sr. Support Specialist

Dallas, TX · On-site

Lead and mentor junior IT support staff; reinforce troubleshooting, escalation, and documentation standards * Participate in and lead IT projects including hardware refreshes, deployments, and ...

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All JobsIt Support Staff Jobs

It Support Staff information

See salary details

$20K

$49.2K

$97K

How much do it support staff jobs pay per year?

As of Jun 16, 2026, the average yearly pay for it support staff in the United States is $49,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What jobs pay $2000 a day?

In the IT support field, typical roles do not pay $2000 a day; such high daily rates are usually associated with specialized consulting, freelance IT contractors, or senior cybersecurity experts with extensive experience and certifications. These roles often require advanced skills, industry certifications, and a strong reputation, and they may involve project-based or contract work rather than standard employment.

What are IT Support Staff?

IT Support Staff are professionals who help maintain and troubleshoot computer systems, networks, and software within an organization. They assist users by resolving technical issues, installing and configuring hardware and software, and ensuring that IT infrastructure runs smoothly. Their role is essential for minimizing downtime, protecting data, and supporting employees in using technology effectively. IT Support Staff may work in-person, remotely, or a combination of both, and often serve as the first point of contact for technical problems.

What is the work of an IT staff?

An IT support staff member is responsible for maintaining and troubleshooting computer systems, networks, and hardware to ensure smooth operation. They often assist users with technical issues, install software, and may hold certifications like CompTIA A+ or Network+ to perform their duties effectively.

Is AI replacing tech support?

IT support staff roles involve troubleshooting and resolving technical issues, and while AI tools can automate routine tasks, they are not replacing human support entirely. AI can assist support staff by handling common queries and providing diagnostics, allowing technicians to focus on more complex problems that require human judgment and communication skills.

What is the difference between It Support Staff vs Network Technician?

AspectIt Support StaffNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support across various industries, end-user supportNetworking companies, ISPs, large enterprises

While both roles involve technical skills, It Support Staff primarily provides end-user support and troubleshooting, whereas Network Technicians focus on maintaining and configuring network infrastructure. The certifications and work environments overlap but differ in specific technical focus.

What are some common challenges IT Support Staff face when troubleshooting technical issues for end users?

IT Support Staff often encounter challenges such as diagnosing vague or incomplete problem descriptions, managing multiple support requests simultaneously, and addressing varying levels of user technical proficiency. They must balance providing timely solutions with maintaining clear communication and patience, especially when users are frustrated or under pressure. Additionally, staying updated on evolving technologies and security protocols is crucial to effectively resolve issues and prevent recurring problems.

What jobs pay $10,000 a month without a degree?

For IT Support Staff, earning $10,000 a month without a degree is uncommon but possible with extensive experience, certifications like CompTIA or Cisco, and specialized skills in areas such as network administration or cybersecurity. High-paying roles often require technical expertise, certifications, and a strong work history rather than formal degrees alone.

What are the key skills and qualifications needed to thrive as IT Support Staff, and why are they important?

To thrive as IT Support Staff, you need a solid understanding of computer hardware, operating systems, and troubleshooting procedures, often supported by a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and diagnostic software is typically required. Strong communication, patience, and problem-solving abilities help IT Support professionals effectively assist users and resolve issues. These skills are crucial for maintaining system reliability, minimizing downtime, and ensuring smooth technological operations within an organization.
More about It Support Staff jobs
Who are the top companies hiring for It Support Staff jobs? The top employers for It Support Staff jobs are:
What states have the most It Support Staff jobs? States with the most job openings for It Support Staff jobs include:
What job categories do people searching It Support Staff jobs look for? The top searched job categories for It Support Staff jobs are:
It Support Staff jobs near you
Infographic showing various It Support Staff job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 53% Full Time, 40% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,223 per year, or $23.7 per hour.
IT Support Staff

IT Support Staff

99 Ranch Market

Jersey City, NJ • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

99 Ranch Market rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

IT Support Staff:
Since its establishment, TAWA Services, Inc. has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States. Our dedication to excellence and community underscores the vital role of service in enhancing everyday life. TAWA Services, Inc. invites you to be a part of our mission and team!

Summary:
As an IT Support Staff, you will play a crucial role in supporting the daily operations of our organization's information technology systems. You will assist in troubleshooting technical issues, maintaining hardware and software, and providing general IT support to staff members. The ideal candidate should have a strong understanding of computer systems, networking, and software applications, along with excellent problem-solving and communication skills.

Responsibilities:
  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Install, configure, and maintain computer hardware, software, and peripherals.
  • Troubleshoot and resolve hardware, software, and network-related problems.
  • Collaborate with the IT team to identify and implement solutions to improve system performance and efficiency.
  • Assist in managing and maintaining the organization's network infrastructure, including switches, routers, and firewalls.
  • Set up user accounts and permissions, ensuring proper access controls and security measures.
  • Conduct regular backups and ensure data integrity.
  • Assist in the procurement and inventory management of IT equipment and software licenses.
  • Train and educate staff members on basic computer operations and software applications.
  • Stay up to date with emerging technologies and industry trends, and recommend potential improvements to enhance IT systems and processes.
  • Document technical procedures, configurations, and troubleshooting steps.
  • Perform other duties as assigned by management.

Qualification:
  • An Associate degree in Information Technology, Computer Science, or a related field is required. A Bachelor's degree is preferred.
  • Proven experience in providing IT support and troubleshooting in a professional environment.
  • Professional certifications (such as CompTIA A+, Microsoft Certified Professional, etc.) are a plus.
  • Familiarity with common hardware components, printers, and peripherals.
  • Knowledge of operating systems (Windows, iOS, Android), productivity applications (Microsoft Office), and popular software applications.
  • Excellent troubleshooting skills for hardware and software issues.
  • Excellent verbal and written communication skills to explain technical concepts to non-technical users.
  • Strong attention to detail and problem-solving skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Bilingual proficiency in English/Mandarin is preferred.
  • Authorized to work in the United States without sponsorship.

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions.

Working Conditions:
  • Ability to work effectively in a technical environment, handling various hardware and software tools.

Position Details:
  • Employment Type: Full Time
  • Location: 95 Caven Point Rd., Jersey City, NJ 07305
  • Travel: 20%

Benefits:
  • Medical, Dental, Vision, and Life Insurance.
  • 401 (k) Retirement Saving Plan with 4% Company Match.
  • Long-Term Services Award.
  • Employee Discount.
  • Paid Time Off.

Compensation:
The pay range for this job starts at $25–$30 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

Beware of Job Scams:
We prioritize applicant safety at TAWA Services, Inc. Please exercise caution during your job search. Be wary of unsolicited offers, requests for personal information or upfront payments, poorly written job descriptions, unrealistic promises, and unprofessional communication. Research employers, verify job postings, and trust your instincts. Report any suspicious activity. For helpful guidance on identifying job scams, visit this link provided by the Indeed website: https://www.indeed.com/career-advice/finding-a-job/job-scams

Disclaimer:
Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.


About 99 Ranch Market:

99 Ranch Market is one of the largest Asian supermarket chains in the United States. We have store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey and more to come! We are passionate and honored to be shaping the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expends, we have new positions open. We welcome new members to grow alongside with the family.