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It Support Staff Jobs (NOW HIRING)

IT Support Staff

Glen Jean, WV · On-site

$1.6K - $1.7K/mo

Position Overview The IT Support Intern provides front-line technical support to staff and departments across the Summit. This role is primarily focused on end-user support helping staff connect to ...

... staff costs while optimizing organizational performance. EOE Statement We are an equal employment ... Category Information Technology Position IT Support Specialist Description IT Support Specialist ...

IT Support

Las Vegas, NV

$20.50 - $28.25/hr

Link Technologies (LinkTechConsulting.com), a Las Vegas-based IT consulting firm, is currently looking for IT Support to join our team. Key Tasks: - Perform imaging, testing, and deployment of iPads ...

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

This role provides IT support for Kopius as a company, not only for the Atlanta office or the local team - the analyst is part of our broader support staff, serving employees across the organization ...

SUMMARY Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities. Serve as ...

Under the direction of the IT Director, the IT Support position will provide support of the daily ... Assists staff, faculty, and students with the operation of classroom IT and instructional equipment.

... staff to address reported issues and act as onsite support for IT projects · Update progress and resolution for reported issues within ticketing system · Create and update technical and end user ...

NY · On-site

Provide Tier 1 and Tier 2 technical support for organizational staff. * Install, configure ... Provide onsite IT support for all home games, concerts, special events, and other venue activities.

New

Recruit, lead, and develop high-performing IT support staff, ensuring team effectiveness and accountability. * Actively participate in IT budgeting processes and oversee expenditures related to ...

IT Support

Chicago, IL

$22.25 - $30.50/hr

IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). Ensure compliance with data security protocols and ...

IT Support

Champaign, IL · On-site

$43K - $47K/yr

To serve administration, faculty, and staff with IT support. Position Summary: This position administers various systems throughout the school, including FACTS SIS and the website, as needed. This ...

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It Support Staff information

See salary details

$20K

$49.2K

$97K

How much do it support staff jobs pay per year?

As of Sep 10, 2026, the average yearly pay for it support staff in the United States is $49,223.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What is IT support staff?

IT Support Staff are professionals who help maintain and troubleshoot computer systems, networks, and software within an organization. They assist users by resolving technical issues, installing and configuring hardware and software, and ensuring that IT infrastructure runs smoothly. Their role is essential for minimizing downtime, protecting data, and supporting employees in using technology effectively. IT Support Staff may work in-person, remotely, or a combination of both, and often serve as the first point of contact for technical problems.

What are the key skills and qualifications needed to thrive as IT support staff, and why are they important?

To thrive as IT Support Staff, you need a solid understanding of computer hardware, operating systems, and troubleshooting procedures, often supported by a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with ticketing systems, remote support tools, and diagnostic software is typically required. Strong communication, patience, and problem-solving abilities help IT Support professionals effectively assist users and resolve issues. These skills are crucial for maintaining system reliability, minimizing downtime, and ensuring smooth technological operations within an organization.

What are some common challenges IT support staff face when troubleshooting technical issues for end users?

IT Support Staff often encounter challenges such as diagnosing vague or incomplete problem descriptions, managing multiple support requests simultaneously, and addressing varying levels of user technical proficiency. They must balance providing timely solutions with maintaining clear communication and patience, especially when users are frustrated or under pressure. Additionally, staying updated on evolving technologies and security protocols is crucial to effectively resolve issues and prevent recurring problems.

What is the difference between It Support Staff vs Network Technician?

AspectIt Support StaffNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches, network maintenance
Industry UsageIT support across various industries, end-user supportNetworking companies, ISPs, large enterprises

While both roles involve technical skills, It Support Staff primarily provides end-user support and troubleshooting, whereas Network Technicians focus on maintaining and configuring network infrastructure. The certifications and work environments overlap but differ in specific technical focus.

What states have the most It Support Staff jobs?

States with the most job openings for It Support Staff jobs include:

What are popular job titles related to It Support Staff jobs?

For It Support Staff jobs, the most frequently searched job titles are:

Infographic showing various It Support Staff job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,223 per year, or $23.7 per hour.

IT Support Staff

Glen Jean, WV • On-site

Summit Bechtel Reserve
Amusement, Gambling, and Recreation • 51 - 200 employees

$1.6K - $1.7K/mo

Temporary

Posted 16 days ago


Job description

Position Overview
The IT Support Intern provides front-line technical support to staff and departments across the Summit. This role is primarily focused on end-user support helping staff connect to printers and networks, troubleshooting software, and resolve everyday computer issues. You will help support A/V equipment setup and operation for camp events, trainings, and programs.
Key Responsibilities
  • Provide end-user technical support to staff, including troubleshooting desktop, laptop, and mobile device issues
  • Connect and configure printers and other peripherals for staff offices and program areas
  • Assist staff with downloading, installing, and configuring software and applications
  • Diagnosing and resolve hardware and software issues, escalating more complex problems as needed
  • Set up, test, and operate A/V equipment (sound systems, projectors, microphones, screens)
  • Support network connectivity troubleshooting (Wi-Fi, wired connections) across camp facilities
  • Model the Scout Oath and Law in daily interactions
  • Maintain a clean, organized, inspected, neat, and safe work area
  • Perform additional duties assigned by SBR leadership
  • Abide by policies and procedures outlined in the SBR staff handbook

Qualifications
  • Minimum age: 18+
  • Comfortable working with computers, common software, and basic troubleshooting
  • Prior experience in ITsupport, A/V, or a related field is a plus but not required
  • Proficient communications skills to describe variable technical knowledge to common English
  • Willingness to work flexible hours, including evenings, weekends, and around camp events
  • Willing to become a registered Scouting America member (includes background screening)
  • Comfortable using Microsoft Teams for daily work-related communication

Physical & Practical Requirements
  • Ability to stand, walk, and hike up to 10 hours daily and ability to lift/move up to 50 pounds
  • Complete the , including height/weight guidelines
  • Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55

Desired Traits
  • High-level emotional intelligence (such as self/social awareness and team dynamics)
  • Positive and cheerful attitude with a strong customer-service focus
  • Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
  • Ability to connect with individuals from diverse age groups, maturity, and backgrounds