UNR Med IT is seeking a student worker to join our Helpdesk team ... You will field calls and chats for IT support, clearly explain solutions, and route complex issues ...
UNR Med IT is seeking a student worker to join our Helpdesk team ... You will field calls and chats for IT support, clearly explain solutions, and route complex issues ...
UNR Med IT is seeking a student worker to join our Helpdesk team ... You will field calls and chats for IT support, clearly explain solutions, and route complex issues ...
UNR Med IT is seeking a student worker to join our Helpdesk team ... You will field calls and chats for IT support, clearly explain solutions, and route complex issues ...
IT TECHNICIAN 3
$53K - $78K/yr
Job Summary This is an IT Technician 3 position located in our Carson City within our Information ... Help Desk Support: Detailed knowledge of: computer hardware, software, peripherals, and current ...
New
IT TECHNICIAN 3
$53K - $78K/yr
Job Summary This is an IT Technician 3 position located in our Carson City within our Information ... Help Desk Support: Detailed knowledge of: computer hardware, software, peripherals, and current ...
New
IT Support II
Verdi, NV · On-site
$21.50 - $29.50/hr
Help Desk phone and email support, answer questions and offer assistance to provide user satisfaction. * Process all IT Requests for new users including workstations, printers, phones, and other ...
Quick apply
IT Support II
Verdi, NV · On-site
$21.50 - $29.50/hr
Help Desk phone and email support, answer questions and offer assistance to provide user satisfaction. * Process all IT Requests for new users including workstations, printers, phones, and other ...
IT Support Specialist II
Reno, NV · On-site
The IT Support / Application Support Specialist is responsible for independently resolving a high percentage of incidents while strictly following documented procedures, security controls, and ...
IT Support Specialist II
Reno, NV · On-site
The IT Support / Application Support Specialist is responsible for independently resolving a high percentage of incidents while strictly following documented procedures, security controls, and ...
IT Helpdesk
Reno, NV · On-site
$20 - $27/hr
Experience: 1-5 years of professional IT helpdesk or system support experience (an equivalent degree in Computer Science or Information Technology will also be considered). * Field Support: Proven ...
IT Helpdesk
Reno, NV · On-site
$20 - $27/hr
Experience: 1-5 years of professional IT helpdesk or system support experience (an equivalent degree in Computer Science or Information Technology will also be considered). * Field Support: Proven ...
The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive ...
The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive ...
Support Technician II
Sparks, NV · On-site
$22.12/hr
What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training * Experience troubleshooting PC hardware and software issues.
Support Technician II
Sparks, NV · On-site
$22.12/hr
What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training * Experience troubleshooting PC hardware and software issues.
Client Support Desk Analyst
Carson City, NV · On-site
$60K - $75K/yr
This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...
New
Quick apply
Client Support Desk Analyst
Carson City, NV · On-site
$60K - $75K/yr
This is a Level 2 Technical Application Support position, not an IT Help Desk role. Candidates should have experience troubleshooting business applications, analyzing data, and supporting software ...
New
Support Technician II
Sparks, NV · On-site
$22.12/hr
What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training * Experience troubleshooting PC hardware and software issues.
Support Technician II
Sparks, NV · On-site
$22.12/hr
What Are We Looking For? * 1-3 years of IT support experience (Service Desk, Help Desk, or Call Center) or equivalent education/training * Experience troubleshooting PC hardware and software issues.
IT Support for NV Agency
Carson City, NV · On-site
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency
Carson City, NV · On-site
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency
Carson City, NV · On-site
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency
Carson City, NV · On-site
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency
Reno, NV · On-site
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
IT Support for NV Agency
Reno, NV · On-site
IT Support for NV Agency Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe ...
The University of Nevada, Reno is recruiting for a student worker for the Office of Information Technology Support Center as a technician for the Help Desk and Support Center in the Knowledge Center.
The University of Nevada, Reno is recruiting for a student worker for the Office of Information Technology Support Center as a technician for the Help Desk and Support Center in the Knowledge Center.
Provide front-line IT support for all onsite technology including PCs, handheld scanners, printers, thin clients, kiosks, VoIP phones, WMS terminals, and warehouse IoT devices. * Troubleshoot ...
Provide front-line IT support for all onsite technology including PCs, handheld scanners, printers, thin clients, kiosks, VoIP phones, WMS terminals, and warehouse IoT devices. * Troubleshoot ...
IT Manager
Reno, NV · Hybrid
$130K - $150K/yr
... support teams across the organization - including guiding the team's responsible adoption of AI ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...
IT Manager
Reno, NV · Hybrid
$130K - $150K/yr
... support teams across the organization - including guiding the team's responsible adoption of AI ... Ensure the internal Help Desk consistently meets or exceeds defined SLAs. Core Operations ...
It Support Help Desk information
See Reno, NV salary details
$12.70 - $14.62
2% of jobs
$14.62 - $16.54
6% of jobs
$16.54 - $18.46
12% of jobs
$18.99 is the 25th percentile. Wages below this are outliers.
$18.46 - $20.37
17% of jobs
The median wage is $21.91 / hr.
$20.37 - $22.29
16% of jobs
$22.29 - $24.21
16% of jobs
$25.17 is the 75th percentile. Wages above this are outliers.
$24.21 - $26.12
12% of jobs
$26.12 - $28.04
7% of jobs
$28.04 - $29.96
6% of jobs
$29.96 - $31.88
3% of jobs
$31.88 - $33.79
2% of jobs
$12
$23
$33
How much do it support help desk jobs pay per hour?
As of Aug 7, 2026, the average hourly pay for it support help desk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.
What is an IT Support Help Desk professional?
IT Support Help Desk professionals are specialists who assist users with technical issues related to computers, software, hardware, and network systems. They serve as the first point of contact for troubleshooting problems, providing guidance, and resolving common technical issues either remotely or in person. These professionals document user problems, escalate complex issues to higher-level technicians, and ensure that technology resources run smoothly for organizations. Their work is crucial to maintaining productivity and minimizing downtime in any business environment.
What are the key skills and qualifications needed to thrive as an IT Support Help Desk professional?
To thrive as an IT Support Help Desk professional, you need a solid understanding of computer hardware, software, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with ticketing systems (such as ServiceNow or Jira), remote desktop tools, and troubleshooting utilities is essential. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills ensure timely resolution of technical problems, minimize downtime, and improve overall user satisfaction within an organization.
What are some common challenges faced by IT Support Help Desk professionals and how can they be managed?
IT Support Help Desk professionals often face challenges such as handling high volumes of support requests, managing users with varying levels of technical knowledge, and troubleshooting a wide range of hardware and software issues. To manage these challenges, it’s important to develop strong communication skills, prioritize tasks effectively, and stay up-to-date with the latest technology trends. Many organizations provide knowledge bases and ticketing systems that help streamline workflows and facilitate collaboration with other IT team members.
What is the difference between It Support Help Desk vs Network Technician?
| Aspect | It Support Help Desk | Network Technician |
|---|---|---|
| Certifications | CompTIA A+, ITIL | CompTIA Network+, Cisco CCNA |
| Work Environment | Help desk, remote support, office | Network labs, server rooms, on-site |
| Primary Responsibilities | Troubleshooting user issues, software support | Configuring networks, maintaining hardware |
| Industry Usage | IT support, customer service | Networking, infrastructure |
While both roles support IT operations, the It Support Help Desk primarily handles user issues and software troubleshooting, often remotely. In contrast, a Network Technician focuses on configuring and maintaining network hardware and infrastructure, usually on-site. Both roles require technical certifications and are essential in IT support and networking environments.
What are popular job titles related to It Support Help Desk jobs in Reno, NV? For It Support Help Desk jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching It Support Help Desk jobs in Reno, NV look for? The top searched job categories for It Support Help Desk jobs in Reno, NV are:
What cities near Reno, NV are hiring for It Support Help Desk jobs? Cities near Reno, NV with the most It Support Help Desk job openings:
$12.25/hr
Full-time
Posted 8 days ago
Job description
UNR Med IT is seeking a student worker to join our Helpdesk team. You will field calls and chats for IT support, clearly explain solutions, and route complex issues to a Med IT Technician when needed. You will support UNRMed operations by assisting with IT needs for classrooms and clinics. Hours: up to 20 per week during the semester (up to 40 hours in breaks), 8:00am–5:00pm, Monday–Friday. Compensation starts at $12.25 per hour, with a flexible schedule based on class availability. #J-18808-Ljbffr