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It Support Guys Jobs (NOW HIRING)

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES • Provide remote and on ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Primary Residential Mortgage, Inc.

IT Support

Cranston, RI · On-site

$21 - $28.75/hr

Proven experience as IT support or in a similar role preferred but not critical. * Strong knowledge of Windows and macOS operating systems. * Familiarity with network and system administration ...

ACI Infotech

IT Support Manager

Atlanta, GA

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

JTM Food Group

IT Support Specialist

Harrison, OH

POSITION: IT Support Specialist REPORTS TO: Manager - IT Support PERKS amp; BENEFITS - IT Support Specialist * Top Work Place Winner * Weekly Pay * Free Meal Buffet, Discount on JTM Products * 401K ...

simons foundation

Manager, IT Support

New York, NY

$99K - $125K/yr

POSITION SUMMARY The Manager, IT Support oversees the full spectrum of IT support operations, delivering hands-on technical assistance, while also leading and developing the IT support team. Beyond ...

FiscalNote

IT Support Lead

$80K - $95K/yr

About the Position The IT Support Lead reports to the VP, Information Security and will oversee the day-to-day delivery of L1/L2 IT support operations at FiscalNote. This role provides direct ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistant to the Lead Engineer for growing 50+-employee firm, including resolving user-specific and basic ...

CFS

IT Support Specialist

Bremen, IN · On-site

$65K - $75K/yr

IT Support Specialist Location: (Onsite) Bremen, IN Salary: $65,000 - $75,000 Job Summary: We are seeking a motivated and knowledgeable IT Support Specialist to join our dynamic IT team. The ideal ...

Caresoft Inc.

IT Support

Boise, ID · On-site

$26 - $30/hr

Title: IT Support Duration : Long Term Location: Boise, ID(Onsite) Short Description: The Data Migration Field Support Technician performs a variety of duties including, but not limited to, new ...

Herring Bank

IT Support Lead

Amarillo, TX

$25/hr

The IT Support Lead supports the lifecycle of end-user technology across the bank, including workstations, printers, mobile devices, conference room technology, IP phones, end-user software, and ...

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It Support Guys information

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$14

$25

$37

How much do it support guys jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for it support guys in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between It Support Guys vs Network Technicians?

AspectIt Support GuysNetwork Technicians
CertificationsCompTIA A+, Network+ (often)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, remote, client sitesData centers, client sites, offices
Primary FocusEnd-user support, troubleshooting hardware/softwareNetwork infrastructure, setup, maintenance
Industry UsageIT support services, help desksNetworking, telecommunications

It Support Guys typically handle end-user hardware and software issues, providing technical support and troubleshooting. Network Technicians focus on maintaining and configuring network infrastructure. While both roles require technical certifications and work in similar environments, their core responsibilities differ, with It Support Guys emphasizing user support and Network Technicians specializing in network systems.

What do IT Support Guys do?

IT Support Guys are professionals who assist individuals and organizations with technical issues related to computers, software, networks, and other IT systems. Their responsibilities typically include troubleshooting hardware and software problems, setting up new devices, maintaining network security, and providing technical guidance to users. They play a crucial role in ensuring that technology runs smoothly and efficiently in the workplace, minimizing downtime and helping users resolve issues quickly.

What job pays $400,000 a year without a degree?

In the IT support field, high-paying roles typically do not reach $400,000 annually without advanced certifications or extensive experience. Most roles with such salaries are in executive or specialized technical positions, often requiring a combination of skills, certifications, and years of experience rather than a formal degree.

What are some common challenges IT Support Specialists face when troubleshooting user issues remotely?

IT Support Specialists often encounter challenges such as limited access to user devices, incomplete information from users, and varying levels of technical proficiency among staff. Remote troubleshooting requires effective communication skills to guide users through steps, as well as creative problem-solving to diagnose issues without being physically present. Utilizing remote access tools and maintaining a patient, user-friendly approach are key to overcoming these hurdles and ensuring swift resolution of technical problems.

What are the key skills and qualifications needed to thrive as an IT Support Specialist, and why are they important?

To thrive as an IT Support Specialist, you need strong troubleshooting skills, technical knowledge of computer systems and networks, and typically a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with help desk ticketing systems, remote desktop tools, and various operating systems is essential. Excellent communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely and reliable IT support, minimizing downtime and maintaining smooth business operations.
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It Support Guys jobs near you
Infographic showing various It Support Guys job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 100% Physical job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

IT Support Engineer

Rootshell Enterprise Technologies, Inc.

San Francisco, CA • On-site

Full-time

Posted 14 days ago

Job description

Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking IT Support Engineer for one of our client, Please share your resume with current location & full contact info
Role:IT Support Engineer
Location:San Francisco, CA (Onsite)
Job description:
Description:
This IT Support Engineer will provide frictionless support, share best practices and be a trusted advocate for our internal customers. A successful IT Support Engineer must have a strong understanding of common internet and SaaS applications (browsers, Slack, Google Workspace, Office), hardware (Apple/Windows), mobile phones and devices, networks, virtual desktops and operating systems. The ideal candidate will also have great attention to detail and will be comfortable working in a fast-paced environment. Quick issue resolution and regular proactive maintenance are key to keeping the organization running.
Required Skills:
• 3+ years experience with Mac and PC technical support.
• 3+ years experience working in a heavily SaaS based environment with responsibility managing user/role based access to systems.
• 2+ years supporting VDI solutions (VMware, AWS).
• Flexible for early morning coverage and some late evening support.
• Experience with high priority escalations and high-pressure situations.
• Strong ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
• Excellent communication skills and customer service attitude.
• Self-starter with initiative and a high 'figure it out' factor.
• Proven desire to take ownership of tasks and projects and follow through to completion
With regards
Naveen | Talent Acquisition
Rootshell Enterprise Technologies Inc.
Naveen@rootshellinc.com | www.rootshellinc.com

Apply