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It Support Engineer Jobs in Atlanta, GA (NOW HIRING)

Geotab Inc.

IT Support Specialist

Atlanta, GA · On-site

$60 - $80/hr

The IT Support Specialist provides efficient, employee‑facing IT support across Geotab offices ... Post‑secondary diploma/degree in Computer Science, Information Technology, Engineering, or ...

Kopius, Inc.

IT Support Analyst

Atlanta, GA · On-site

$50K - $75K/yr

Job Title: IT Support Analyst Employment Type: Full-Time, Long-Term Role Location: On-site ... Our expert teams in digital strategy, design, and engineering are dedicated to solving complex ...

Amicis Global

IT Support

Alpharetta, GA · On-site

$20 - $24/hr

Title: IT Customer Support Location: Alpharetta, GA 30005 Duration: 6-12 Months Pay: $24/hr on W2 ... The individual in this role will closely collaborate with engineering teams, product managers, UX ...

Multi Family

IT Support Specialist

Atlanta, GA · Remote

$35/hr

Job Brief We are seeking a reliable and technically skilled IT Support Specialist to provide day-to-day technical assistance to employees and help maintain the organization's IT systems. The ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

AMI HOLDINGS LLC

Specialist, IT Support

Atlanta, GA · On-site

Position Overview We are seeking an IT Support Specialist to join our team. Reporting to the IT Operations Manager, you will provide day-to-day technical support to employees, support helpdesk ...

Curant Health

IT Support Specialist

Smyrna, GA

The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...

The Epsten Group

IT Support Specialist

Atlanta, GA · On-site

$75 - $90/hr

At Salas O'Brien we tell our clients that we're engineered for impact. This passion for making a ... The IT Support Specialist serves to support the organization by providing onsite and remote ...

New

Curant Health Georgia, LLC

IT Support Specialist

Smyrna, GA · On-site

$52 - $68/hr

The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...

New

Curant Health

IT Support Specialist

Smyrna, GA · On-site

The IT Support Specialist is responsible for providing support to internal employees and all corporate infrastructures. This includes all our Servers, Office 365, Software application, and all other ...

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Showing results 21-40

All JobsIt Support Engineer JobsIt Support Engineer Jobs in Atlanta, GA

It Support Engineer information

See Atlanta, GA salary details

$31.3K

$63.3K

$102.4K

How much do it support engineer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for it support engineer in Atlanta, GA is $63,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $73,100.00 per year, depending on experience, location, and employer.

What is an IT Support Engineer?

IT Support Engineers are professionals responsible for maintaining and troubleshooting computer systems, networks, and software within an organization. They provide technical assistance to users, resolve hardware and software issues, and ensure systems run smoothly. Their role often includes installing new technologies, responding to technical queries, and supporting the overall IT infrastructure. IT Support Engineers play a critical role in minimizing downtime and maximizing productivity by quickly addressing any technical problems that arise.

What are the key skills and qualifications needed to thrive as an IT Support Engineer?

To thrive as an IT Support Engineer, you need a solid understanding of computer hardware, operating systems, networking, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically required. Outstanding problem-solving skills, patience, and effective communication set top performers apart in this role. These skills ensure timely resolution of technical issues, minimize downtime, and provide excellent user support within organizations.

What are some common challenges IT Support Engineers face, and how can they effectively address them?

IT Support Engineers frequently encounter challenges such as troubleshooting complex technical issues under time pressure, managing multiple support requests simultaneously, and communicating technical information to non-technical users. To address these challenges, it's important to prioritize tasks based on urgency, maintain strong documentation practices, and develop effective communication skills. Collaborating closely with other IT team members and staying up-to-date with the latest technology trends also helps in resolving issues efficiently and providing a high level of support.

What is the difference between It Support Engineer vs Network Support Technician?

AspectIt Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, remote support, on-site troubleshootingNetwork infrastructure, server rooms, on-site network support
Employer & IndustryIT service providers, corporate IT departmentsTelecommunications, data centers, enterprise networks
Common Search/ComparisonYesYes

The main difference between an It Support Engineer and a Network Support Technician lies in their focus areas. It Support Engineers handle a broad range of IT issues, including hardware, software, and user support, while Network Support Technicians specialize in maintaining and troubleshooting network infrastructure. Both roles require similar certifications and often work in related environments, but their core responsibilities differ based on technical focus.

What are the most commonly searched types of It Support Engineer jobs in Atlanta, GA?

The most popular types of It Support Engineer jobs in Atlanta, GA are:

What are popular job titles related to It Support Engineer jobs in Atlanta, GA?

For It Support Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching It Support Engineer jobs in Atlanta, GA look for?

The top searched job categories for It Support Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for It Support Engineer jobs?

Cities near Atlanta, GA with the most It Support Engineer job openings:

It Support Engineer jobs near you
Infographic showing various It Support Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,345 per year, or $30.5 per hour.

Desktop Support Engineer - Smyrna, GA

Merge IT

Smyrna, GA • On-site

Full-time

Re-posted 23 days ago

Job description

Job Summary:
Merge IT is seeking a Desktop Support Engineer to join their enterprise-level client in Smyrna, GA. The role involves providing Level 2 IT technical support, troubleshooting hardware and software issues, and managing support tickets in a corporate IT environment.
Responsibilities:
• Provide onsite or remote Level 2 IT technical support.
• Manage and respond to support tickets using Remedy (Helix) or a similar ITSM platform.
• Troubleshoot hardware and software issues related to Windows 11 devices.
• Escalate unresolved issues to the appropriate support teams.
• Deliver exceptional customer service while maintaining a high level of professionalism.
• Document resolutions and follow standard IT support procedures.
Qualifications:
Required:
• 3+ years of experience in a Level 2 IT support role.
• Strong troubleshooting and communication skills.
• Solid understanding of IT support practices in a corporate setting.
• Experience documenting support activities and following escalation procedures.
Preferred:
• Experience using Remedy (Helix) or similar ticketing tools.
• Familiarity with ITIL best practices.
• CompTIA A+ or ITIL Foundation certification (not required, but a plus).
• Prior experience in an enterprise or large corporate IT environment.
• Excellent customer service and technical documentation skills.
Company:
Merge IT offers transformative staffing solutions, technology, digital and business systems for all types of companies. Founded in 2014, the company is headquartered in Fort Lauderdale, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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