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It Service Manager Jobs in Minnesota (NOW HIRING)

US IT Solutions Inc

IT Service Desk

Minneapolis, MN

Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its ...

trane technologies

IT Manager

Minneapolis, MN

$95K - $117K/yr

Supporting the site leadership team, the ISC IT Manager is the primary site contact for IT services and support across the front office, plant, and warehouse operations. Managing the local IT team, ...

PIPESTONE

IT Service Desk Lead

Pipestone, MN · On-site

$65K - $80K/yr

IT Service Desk Lead Location: Pipestone, MN or Brandon, SD Salary: $65,000-$80,000 (Based on ... Manage ticket queues, workload distribution, and service quality * Serve as the escalation point ...

Trane Technologies plc

IT Manager

Minneapolis, MN · On-site

$99K - $121K/yr

Supporting the site leadership team, the ISC IT Manager is the primary site contact for IT services and support across the front office, plant, and warehouse operations. Managing the local IT team, ...

Trane Technologies plc

IT Manager

Minneapolis, MN

$99K - $121K/yr

Supporting the site leadership team, the ISC IT Manager is the primary site contact for IT services and support across the front office, plant, and warehouse operations. Managing the local IT team, ...

Revel Staffing

IT Manager

Minneapolis, MN · On-site

$85K - $115K/hr

A growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology ...

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All JobsIt Service JobsIt Service Manager JobsIt Service Manager Jobs in Minnesota

It Service Manager information

See Minnesota salary details

$26K

$101.9K

$156.2K

How much do it service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for it service manager in Minnesota is $101,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,800.00 and $126,300.00 per year, depending on experience, location, and employer.

What is an IT service manager?

An IT service manager oversees and provides support for information technology services at a company or business. An IT service manager participates in the development, design, and management of the information technology in use within the company. They must ensure that these internal processes work efficiently to help the company reach its business goals. In this role, they typically manage an IT infrastructure team, so strong communication and organizational skills are a must. Companies prefer IT service managers to have relevant help desk or customer service experience, strong problem-solving skills, and a degree in computer science or information technology.

What does an IT service manager do?

An IT Service Manager oversees the delivery of IT services within an organization, ensuring that IT systems run smoothly and efficiently. They are responsible for managing a team of IT professionals, implementing service management processes, and maintaining high levels of customer satisfaction. Their duties often include incident management, problem resolution, service quality monitoring, and aligning IT services with business objectives. IT Service Managers also play a key role in process improvement and may be involved in budgeting and strategic planning for IT services.

What are the key skills and qualifications needed to thrive as an IT service manager, and why are they important?

To thrive as an IT Service Manager, you need a solid background in IT infrastructure, service management frameworks (such as ITIL), and a relevant degree or certifications like ITIL Foundation or PMP. Familiarity with IT service management (ITSM) tools such as ServiceNow, Jira Service Management, or BMC Remedy is typically required. Exceptional leadership, communication, and problem-solving skills help manage teams and foster collaboration across departments. These competencies are crucial for ensuring reliable IT services, meeting business objectives, and delivering excellent user experiences.

What are some common challenges an IT service manager faces when aligning IT services with changing business needs?

IT Service Managers often encounter the challenge of ensuring IT services adapt quickly to evolving business priorities while maintaining high service quality and uptime. Balancing resource constraints, managing stakeholder expectations, and keeping up with technological advances require strong communication and problem-solving skills. Regular collaboration with various departments is essential to understand their requirements, translate them into IT solutions, and effectively manage changes without disrupting day-to-day operations. Success in this role relies on proactive planning and fostering a culture of continuous improvement within the IT team.

What is the difference between It Service Manager vs Network Administrator?

AspectIt Service ManagerNetwork Administrator
CertificationsITIL, PMP, CompTIA Service+CCNA, CompTIA Network+
Work EnvironmentOversees IT services, manages teams, strategic planningMaintains and supports network infrastructure, troubleshooting
Employer & Industry UsageUsed in organizations with IT service delivery focusCommon in organizations with complex network needs

The main difference is that an It Service Manager oversees the overall IT service delivery and manages teams, focusing on strategic planning and customer satisfaction. In contrast, a Network Administrator primarily maintains and troubleshoots network infrastructure. Both roles require certifications like CompTIA Network+ or ITIL, but their daily responsibilities and focus areas differ significantly.

How much is an IT Service Manager paid?

The average salary for an IT Service Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Certifications like ITIL and strong leadership skills can influence earning potential.
More about It Service Manager jobs

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For It Service Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching It Service Manager jobs in Minnesota look for?

The top searched job categories for It Service Manager jobs in Minnesota are:

What cities in Minnesota are hiring for It Service Manager jobs?

Cities in Minnesota with the most It Service Manager job openings:

It Service Manager jobs near you
Infographic showing various It Service Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $101,941 per year, or $49 per hour.

IT Service Desk

US IT Solutions Inc

Minneapolis, MN

Full-time

Re-posted 12 days ago

Job description

Company Description

This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Job Description

Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs,
Microsoft Windows 10, & Office 2016 rollouts countywide.
Three years previous IT Service Desk performing at a proficient level of experience in an IT
Service Desk environment.
Strong active listening skills
Strong customer focus and very personable
Proven troubleshooting and deduction skills to assist and resolve customer application,
navigation and technical issues.
Ability to recognize and adapt communications with the customers to a level the customer
understands.
Strong communication skills both written and verbal - able to fully document all ticket
documentation at the time of the call.

Additional Information

Thanks and regards,
Mandeep Singh

408-766-0000 Ext 435

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