Medford, OR · On-site
$60 - $100/hr
... s division. TAMs work closely with internal teams--Sales Engineers, Helpdesk, Onboarding, and ... Technical Account Management, vCIO, IT Director, or Senior IT Consultant * Proven experience with ...
Medford, OR · On-site
$60 - $100/hr
... s division. TAMs work closely with internal teams--Sales Engineers, Helpdesk, Onboarding, and ... Technical Account Management, vCIO, IT Director, or Senior IT Consultant * Proven experience with ...
As the Manufacturing Applications IT Leader / Service Delivery Manager, you will have the ... Familiar with project management concepts and methodology * Ability to manage multiple concurrent ...
As the Manufacturing Applications IT Leader / Service Delivery Manager, you will have the ... Familiar with project management concepts and methodology * Ability to manage multiple concurrent ...
Florence, OR · On-site
$87K/yr
Supervises service desk staff, including scheduling, performance reviews, training, and ... Implements and maintains ITIL-based processes for incident, request, and problem management.
Florence, OR · On-site
$87K/yr
Supervises service desk staff, including scheduling, performance reviews, training, and ... Implements and maintains ITIL-based processes for incident, request, and problem management.
Supervises service desk staff, including scheduling, performance reviews, training, and ... Implements and maintains ITIL-based processes for incident, request, and problem management.
Supervises service desk staff, including scheduling, performance reviews, training, and ... Implements and maintains ITIL-based processes for incident, request, and problem management.
Salem, OR · On-site
$97.28 - $150.40/hr
Ensure compliance with cybersecurity, data privacy, and IT service management best practices.* Represent DCS at state and national forums, advocating for digital equity and infrastructure excellence.
Salem, OR · On-site
$97.28 - $150.40/hr
Ensure compliance with cybersecurity, data privacy, and IT service management best practices.* Represent DCS at state and national forums, advocating for digital equity and infrastructure excellence.
Salem, OR · Remote
$8.7K - $13K/mo
Ensure compliance with cybersecurity, data privacy, and IT service management best practices. * Represent DCS at state and national forums, advocating for digital equity and infrastructure excellence.
Salem, OR · Remote
$8.7K - $13K/mo
Ensure compliance with cybersecurity, data privacy, and IT service management best practices. * Represent DCS at state and national forums, advocating for digital equity and infrastructure excellence.
OR · On-site +1
$75K - $90K/yr
... IT Project Management or coordination experience * Previous Managed Service Provider experience supporting multiple client engagements * Strong attention to detail, and an ability to execute with ...
OR · On-site +1
$75K - $90K/yr
... IT Project Management or coordination experience * Previous Managed Service Provider experience supporting multiple client engagements * Strong attention to detail, and an ability to execute with ...
Salem, OR · On-site
$8.7K - $13K/mo
Ensure compliance with cybersecurity, data privacy, and IT service management best practices. * Represent DCS at state and national forums, advocating for digital equity and infrastructure excellence.
Salem, OR · On-site
$8.7K - $13K/mo
Ensure compliance with cybersecurity, data privacy, and IT service management best practices. * Represent DCS at state and national forums, advocating for digital equity and infrastructure excellence.
Klamath Falls, OR · On-site
$4.0K - $4.8K/mo
This position serves as a collaborative participant in Information Technology Services (ITS ... Manage time effectively to maximize outcomes and meet deadlines. Application Information ...
New
Klamath Falls, OR · On-site
$4.0K - $4.8K/mo
This position serves as a collaborative participant in Information Technology Services (ITS ... Manage time effectively to maximize outcomes and meet deadlines. Application Information ...
New
Bend, OR · On-site
$50 - $65/hr
TekWissen group is a workforce management provider throughout the USA and many other countries in ... TekWissen is an emerging global human capital, recruitment and IT services organization. Operating ...
Quick apply
Bend, OR · On-site
$50 - $65/hr
TekWissen group is a workforce management provider throughout the USA and many other countries in ... TekWissen is an emerging global human capital, recruitment and IT services organization. Operating ...
OR · On-site +1
$155K - $170K/yr
Primary focus areas include Information Technology Service Management, Information Technology Operations Management, Configuration Management Database, Common Service Data Model, Discovery, Service ...
OR · On-site +1
$155K - $170K/yr
Primary focus areas include Information Technology Service Management, Information Technology Operations Management, Configuration Management Database, Common Service Data Model, Discovery, Service ...
Information Technology Expected Travel: 0% Career Status: Professional Employment Type: Regular ... Work as a team with Technical Service Managers (TSMs), Customer Delivery Managers (CDMs), and ECS ...
New
Information Technology Expected Travel: 0% Career Status: Professional Employment Type: Regular ... Work as a team with Technical Service Managers (TSMs), Customer Delivery Managers (CDMs), and ECS ...
New
Beaverton, OR · On-site
$60K - $100K/yr
... s division. TAMs work closely with internal teams Sales Engineers, Helpdesk, Onboarding, and ... Technical Account Management, vCIO, IT Director, or Senior IT Consultant * Proven experience with ...
Beaverton, OR · On-site
$60K - $100K/yr
... s division. TAMs work closely with internal teams Sales Engineers, Helpdesk, Onboarding, and ... Technical Account Management, vCIO, IT Director, or Senior IT Consultant * Proven experience with ...
Beaverton, OR · On-site
$60K - $100K/yr
... s division. TAMs work closely with internal teams--Sales Engineers, Helpdesk, Onboarding, and ... Technical Account Management, vCIO, IT Director, or Senior IT Consultant * Proven experience with ...
Quick apply
Beaverton, OR · On-site
$60K - $100K/yr
... s division. TAMs work closely with internal teams--Sales Engineers, Helpdesk, Onboarding, and ... Technical Account Management, vCIO, IT Director, or Senior IT Consultant * Proven experience with ...
Salem, OR · On-site
The role serves as the central coordination point for incident response activities, ensuring alignment with established incident management processes, service incident models, and enterprise IT ...
Salem, OR · On-site
The role serves as the central coordination point for incident response activities, ensuring alignment with established incident management processes, service incident models, and enterprise IT ...
Salem, OR · On-site
The role serves as the central coordination point for incident response activities, ensuring alignment with established incident management processes, service incident models, and enterprise IT ...
Salem, OR · On-site
The role serves as the central coordination point for incident response activities, ensuring alignment with established incident management processes, service incident models, and enterprise IT ...
Salem, OR · On-site
$90 - $120/hr
At Mosaic Management, we bring fun, positive energy, integrity, teamwork, honesty, and effort into ... We're looking for an IT Systems Manager who wants to be the person behind the scenes making sure ...
New
Salem, OR · On-site
$90 - $120/hr
At Mosaic Management, we bring fun, positive energy, integrity, teamwork, honesty, and effort into ... We're looking for an IT Systems Manager who wants to be the person behind the scenes making sure ...
New
Bend, OR · On-site
$104K - $123K/yr
EXPERIENCE: * 3-5 years of project management, program management, technical delivery, or business ... It is our expectation that each employee will offer their services wherever and whenever necessary ...
Quick apply
Bend, OR · On-site
$104K - $123K/yr
EXPERIENCE: * 3-5 years of project management, program management, technical delivery, or business ... It is our expectation that each employee will offer their services wherever and whenever necessary ...
Bend, OR · On-site
$104K - $123K/yr
EXPERIENCE: * 3-5 years of project management, program management, technical delivery, or business ... It is our expectation that each employee will offer their services wherever and whenever necessary ...
Bend, OR · On-site
$104K - $123K/yr
EXPERIENCE: * 3-5 years of project management, program management, technical delivery, or business ... It is our expectation that each employee will offer their services wherever and whenever necessary ...
Redmond, OR · On-site
$156.91 - $170.29/hr
Senior Manager IT Strategic Services 01 - Salary w/Benefits Professional Fort Wayne, IN, US Salary ... Partner with Service Operations, Project Management, and the Service Delivery team on active ...
Redmond, OR · On-site
$156.91 - $170.29/hr
Senior Manager IT Strategic Services 01 - Salary w/Benefits Professional Fort Wayne, IN, US Salary ... Partner with Service Operations, Project Management, and the Service Delivery team on active ...
| Aspect | It Service Management Manager | Service Desk Manager |
|---|---|---|
| Responsibilities | Oversees IT service delivery, manages ITSM processes, aligns IT services with business needs | Manages the service desk team, handles user support, ensures ticket resolution efficiency |
| Certifications | ITIL, COBIT, PMP often preferred | ITIL, HDI certifications common |
| Work Environment | Strategic IT department, cross-department collaboration | Help desk or support center, direct user interaction |
| Focus | IT service management processes and strategy | User support and incident resolution |
The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.
The top searched job categories for It Service Management Manager jobs in Oregon are:
$60 - $100/hr
Other
Medical, Dental, Vision, Life, Retirement
Re-posted 8 days ago
7.0
Based on 38 frontline employees who took The Breakroom Quiz
216th of 365 rated logistics
Pacific Office Automation’s Technical Account Managers (TAMs) are responsible for managing an assigned portfolio of clients and serving as both a technical and consultative resource within the Managed IT Services division. TAMs work closely with internal teams—Sales Engineers, Helpdesk, Onboarding, and Project Delivery—to ensure clients effectively leverage, maintain, and evolve their IT environments.
Our TAMs act as trusted advisors, aligning technology with business goals, driving IT strategy, and ensuring high levels of client satisfaction through proactive communication, planning, and relationship management.
Skills, Knowledge, and ExpertiseOur ideal candidate demonstrates a high level of emotional intelligence (EQ) and professional maturity, enabling them to build and maintain strong client relationships. They are adept at strategic thinking, guiding business leaders through complex IT decisions, and reframing challenges into actionable solutions.
The right individual is confident presenting to executives, skilled in IT strategy development, and capable of bridging the gap between technical requirements and business outcomes.
Qualifications RequiredLocation: On-site position based in Beaverton, OR
Compensation: $60,000-$100,000/year, depending on experience and certifications
Medical, Dental, Vision, and Life Insurance
401(k) with company match
Monthly Car Allowance
FSA/HSA Programs
Company events, recognition trips, and a collaborative team environment
Our Commitment to Diversity and InclusionPacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
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It services, office supplies and stationery stores and technology, communication and media
1,001 - 5,000 Employees
Beaverton, OR, US
