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It Service Management Manager Jobs in Oregon (NOW HIRING)

IT Supervisor - Operations

Salem, OR · On-site

$8.6K - $11K/mo

Information Technology (IT) provides technical services, manages the county's technical resources, and provides consulting services for technology improvements through three programs: Administration ...

IT Manager

Wilsonville, OR

$98K - $120K/yr

Oversee Active Directory, Exchange, IIS, and core Microsoft server services * Conduct ongoing risk ... Develop and enforce IT policies, procedures, and change-management standards * Collaborate with ...

IT Supervisor - Operations

Salem, OR · On-site

$8.6K - $11K/mo

Information Technology (IT) provides technical services, manages the county's technical resources, and provides consulting services for technology improvements through three programs: Administration ...

IT Project Manager

OR · On-site +1

$75K - $90K/yr

... IT Project Management or coordination experience * Previous Managed Service Provider experience supporting multiple client engagements * Strong attention to detail, and an ability to execute with ...

... to the AMSURG Managed IT Services Team. This includes performing a discovery of the existing systems and workflows at the Center, creating a transition plan with communication, performing a ...

... to the AMSURG Managed IT Services Team. This includes performing a discovery of the existing systems and workflows at the Center, creating a transition plan with communication, performing a ...

Updates status of queued service requests with the IT service management system. Minimum Qualifications: * U.S. Citizenship * Ability to attain a Public Trust clearance by completing "eApp National ...

Updates status of queued service requests with the IT service management system. Minimum Qualifications: * U.S. Citizenship * Ability to attain a Public Trust clearance by completing "eApp National ...

Updates status of queued service requests with the IT service management system. Minimum Qualifications: * U.S. Citizenship * Ability to attain a Public Trust clearance by completing "eApp National ...

Updates status of queued service requests with the IT service management system. Minimum Qualifications: * U.S. Citizenship * Ability to attain a Public Trust clearance by completing "eApp National ...

Manage, mentor, train, and evaluate IT support staff while fostering a collaborative, high ... Develop, monitor, and report on Help Desk KPIs, service metrics, customer satisfaction, and ...

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

ITIL, PRINCE2, MSP, MoR, MoP, P3O, P3M3, MoV 3. Implementation, certification, testing and maintenance of Management systems for the management of quality, IT services and information security ...

Manage, mentor, train, and evaluate IT support staff while fostering a collaborative, high ... Develop, monitor, and report on Help Desk KPIs, service metrics, customer satisfaction, and ...

Showing results 21-40

It Service Management Manager information

What is the difference between It Service Management Manager vs Service Desk Manager?

AspectIt Service Management ManagerService Desk Manager
ResponsibilitiesOversees IT service delivery, manages ITSM processes, aligns IT services with business needsManages the service desk team, handles user support, ensures ticket resolution efficiency
CertificationsITIL, COBIT, PMP often preferredITIL, HDI certifications common
Work EnvironmentStrategic IT department, cross-department collaborationHelp desk or support center, direct user interaction
FocusIT service management processes and strategyUser support and incident resolution

The It Service Management Manager focuses on overseeing ITSM processes and aligning IT services with business goals, while the Service Desk Manager concentrates on managing support teams and resolving user issues. Both roles require ITIL certifications and involve working within IT departments, but their scope and daily tasks differ significantly.

What job categories do people searching It Service Management Manager jobs in Oregon look for?

The top searched job categories for It Service Management Manager jobs in Oregon are:

Infographic showing various It Service Management Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

IT Asset Management Associate

Cognizant Technology Solutions

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago


Cognizant rating

7.2

Company rating: 7.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

53rd of 72 rated business consultants


Job description

Location: Portland, OR 100% onsite role
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking an IT asset management associate to be Central SPOC for managing IT assets (DaaS & Non-DaaS) across USA & Canada. This covers laptops, Desktops, printers, factory PCs/devices, and spare parts and to be responsible for inventory, logistics, vendor coordination, and lifecycle management.
What you'll do in this role:
  • Manage end-to-end asset lifecycle (procurement - deployment - tracking - disposal)
  • Maintain accurate asset inventory in ITSM/CMDB tools
  • Handle receiving, shipping, and tracking of devices and spares across locations
  • Monitor stock levels and trigger hardware/spare ordering (DaaS & Non-DaaS)
  • Coordinate device imaging, staging, and deployment readiness
  • Act as SPOC for logistics coordination with warehouses, sites, and vendors
  • Manage vendor/OEM coordination for hardware break-fix issues
  • Track and manage warranty status (in-warranty & out-of-warranty)
  • Provide basic troubleshooting support (laptops, printers, peripherals)
  • Execute secure asset disposal and maintain compliance records

What you'll need to succeed:
  • Possess professional experience between 3-6 years in IT asset management systems
  • Must have desktop support hands on experience for managing enterprise class end user environments.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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